
Jay Wolfe Toyota
Kansas City, MO

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Fadil is the best If I need another vehicle, I want Fadil to sell that car to me! He made the entire experience fit my goals. He was intuitive to my needs and I appreci If I need another vehicle, I want Fadil to sell that car to me! He made the entire experience fit my goals. He was intuitive to my needs and I appreciate that! More
Extraordinarily excellent service I have always had good service from the service managers at this location. This time it was extraordinary. I had a concern about my oil level. I as I have always had good service from the service managers at this location. This time it was extraordinary. I had a concern about my oil level. I asked the service manager to help me read the dipstick so I could understand what I was seeing. Not only did he explain oil levels needed and connecting that with what I was seeing on the dipstick, he took a picture of the dipstick (clean) and another picture that showed my current oil level that he showed me as he explained. It may seem like a simple thing but it was very helpful to me and it took more of his time to do this. This effort was above and beyond my expectations and much appreciated. I also had other routine service completed and the service manager explained all in detail. When I left, I was at ease with the status of my car and that I would be able to capably monitor oil levels. I will request this service manager again if possible. More
Car searching Was looking for anot her car. John did a great job while working with me to get a new car. Was friendly and showed me all the little gadgets and how t Was looking for anot her car. John did a great job while working with me to get a new car. Was friendly and showed me all the little gadgets and how to work them. More
Quick and efficient Scheduled my appointment online, greeted at arrival, clean waiting room with nice amenities, and service was done quickly. At the end I was handed my Scheduled my appointment online, greeted at arrival, clean waiting room with nice amenities, and service was done quickly. At the end I was handed my keys at my clean car and given a nice farewell. More
usual performance! I have been in many dealers over the years and this is by far the best. The whole process from making the appointment for service to receiving your s I have been in many dealers over the years and this is by far the best. The whole process from making the appointment for service to receiving your serviced vehicle is an enjoyable experience. The waiting area, with snack bar, lounge area, tv, rest rooms, ect. is something I am not use to at dealership. Just a good experience overall. Oh and did I mention the cars service? A1! More
Tony Civella Just a normal service visit. Tony is always such a pleasure to work with & really provides top notch customer service. He has helped keep my busines Just a normal service visit. Tony is always such a pleasure to work with & really provides top notch customer service. He has helped keep my business with Jay Wolfe. More
Turn signal lens were burned Headlamp assemblies were replaced free of charge. The work was completed very quickly. The hostess at the snack bar was very friendly. I will continu Headlamp assemblies were replaced free of charge. The work was completed very quickly. The hostess at the snack bar was very friendly. I will continue taking my truck here for service More
100,000 mile service /warranty High priced service for items that are available at other service centers. Dash coming apart and we received letters from Toyota for extended warranty High priced service for items that are available at other service centers. Dash coming apart and we received letters from Toyota for extended warranty coverage. Dealership not interested in pursuing as it takes too long to get dashes. More
Great visit Service tech was fast and efficient and explained everything. the hostess in the waiting area was very friendly and helpful offered help when I approa Service tech was fast and efficient and explained everything. the hostess in the waiting area was very friendly and helpful offered help when I approached her. More
Great experience! Will come back anytime! Will recommend friends and family to shop there! The sale person, patrick moore was very nice and knowledgable! experience! Will come back anytime! Will recommend friends and family to shop there! The sale person, patrick moore was very nice and knowledgable! No rushing to make decision quickly. More