Jay Wolfe Toyota
Kansas City, MO
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Fadil is the best If I need another vehicle, I want Fadil to sell that car to me! He made the entire experience fit my goals. He was intuitive to my needs and I appreci If I need another vehicle, I want Fadil to sell that car to me! He made the entire experience fit my goals. He was intuitive to my needs and I appreciate that! More
15k visit I had my car serviced for its 15k checkup. The service rep (David Rank) was friendly and helpful. He even took a coupon from my phone by asking me t I had my car serviced for its 15k checkup. The service rep (David Rank) was friendly and helpful. He even took a coupon from my phone by asking me to email him so he could print it. More
Quick and efficient Scheduled my appointment online, greeted at arrival, clean waiting room with nice amenities, and service was done quickly. At the end I was handed my Scheduled my appointment online, greeted at arrival, clean waiting room with nice amenities, and service was done quickly. At the end I was handed my keys at my clean car and given a nice farewell. More
Car searching Was looking for anot her car. John did a great job while working with me to get a new car. Was friendly and showed me all the little gadgets and how t Was looking for anot her car. John did a great job while working with me to get a new car. Was friendly and showed me all the little gadgets and how to work them. More
Tony Civella Just a normal service visit. Tony is always such a pleasure to work with & really provides top notch customer service. He has helped keep my busines Just a normal service visit. Tony is always such a pleasure to work with & really provides top notch customer service. He has helped keep my business with Jay Wolfe. More
usual performance! I have been in many dealers over the years and this is by far the best. The whole process from making the appointment for service to receiving your s I have been in many dealers over the years and this is by far the best. The whole process from making the appointment for service to receiving your serviced vehicle is an enjoyable experience. The waiting area, with snack bar, lounge area, tv, rest rooms, ect. is something I am not use to at dealership. Just a good experience overall. Oh and did I mention the cars service? A1! More
100,000 mile service /warranty High priced service for items that are available at other service centers. Dash coming apart and we received letters from Toyota for extended warranty High priced service for items that are available at other service centers. Dash coming apart and we received letters from Toyota for extended warranty coverage. Dealership not interested in pursuing as it takes too long to get dashes. More
Turn signal lens were burned Headlamp assemblies were replaced free of charge. The work was completed very quickly. The hostess at the snack bar was very friendly. I will continu Headlamp assemblies were replaced free of charge. The work was completed very quickly. The hostess at the snack bar was very friendly. I will continue taking my truck here for service More
Air bag recall service Anthony Civella handled my service appointment. Service was performed within time given and I was treated very well while at the Jay Wolfe Dealership. Anthony Civella handled my service appointment. Service was performed within time given and I was treated very well while at the Jay Wolfe Dealership. Also, needed general maintenance parts and was treated first class, as usual, by Rusty Lawter in the parts department. Rusty is always extremely helpful, knowledgeable, professional, and welcoming. He is the main reason I buy my parts at this dealership. More
Frame R and R is fine...I guess. Time will tell. I had the frame under my pickup replaced. While it didn't cost me a dime as it was a 'recall' I was hesitant about doing it. But I really had no choic I had the frame under my pickup replaced. While it didn't cost me a dime as it was a 'recall' I was hesitant about doing it. But I really had no choice. It is done now and I have had the truck back about a week or so. Everything seems to be fine with the work. I have to say so far as time will tell just how good of job was done. The one down side is they ddn't put the glove box shock absorber in. Now the glove box falls open rather than opening slowly as it should. Next time I am at the deal I will have that done. And they gave me a loaner to drive too. I got a white Yaris. It was a nice car, dependable and secure. But I am glad to have my Tacoma back! :-) Lastly, I have dealt with Tony Civella several times when I have been at the dealer. He is a great guy, very profession, detail oriented, a toyota believer and commited. He is a tremendous asset to have in the organization. I hope he stays there forever. Tony, Merry Christmas to you! More






