Jay Wolfe Toyota

Recall repair The customer service I experienced with Jay Wolfe when expediting a recall repair on my vehicle was outstanding. They were extremely responsive when r The customer service I experienced with Jay Wolfe when expediting a recall repair on my vehicle was outstanding. They were extremely responsive when returning phone calls and provided timely, professional, and personable service in face to face interactions. They made me feel as if I was a valued customer and went above and beyond to be helpful, which was refreshing after an extremely poor experience in dealing with Toyota's corporate office. The Jay Wolfe (and Enterprise Rental) employees turned a frustrating situation around into an overall positive experience. Thank you! More

Car repair Service center has always been great. I can depend on them to let me know what I need to get done on my car. Thank you Service center has always been great. I can depend on them to let me know what I need to get done on my car. Thank you More

Not a bad experience ...considering I always have to wait for my car when it's serviced. My only complaint concerns the waiting areas. All of them have televisions, so the ...considering I always have to wait for my car when it's serviced. My only complaint concerns the waiting areas. All of them have televisions, so there's really no "quiet" place to wait. I ended up sitting in the kids play area (no kids around) to use my tablet with my earphones. More

Another Great Service Experience Had them mount/balance new tires and alignment. I also had someone break my antenna off. They did a great job fixing the antenna as it had to be drill Had them mount/balance new tires and alignment. I also had someone break my antenna off. They did a great job fixing the antenna as it had to be drilled out and rethreaded. Quality of all work done was top notch and everything was completed and ready to go when promised. More

Leased a Toyota RAV4 after having purchased 2 others Very pleased with the entire staff and the dealership. This was our 1st lease after several new car purchases. All our questions and concerns were dea Very pleased with the entire staff and the dealership. This was our 1st lease after several new car purchases. All our questions and concerns were dealt with seriously and completely. Prior experience with service over a number of years has also been very positive. More

Fast, easy, friendly service. I pulled into the service garage and was greeted by a representative. He asked for my keys and advised to meet him at his register. Friendly conversat I pulled into the service garage and was greeted by a representative. He asked for my keys and advised to meet him at his register. Friendly conversation while processing my service needs and given the time frame of completion. I also enjoyed the complimentary snacks and beverage in the waiting room/lounge area. More

oil change review My visit was very timely, efficient, friendly and my daughter and i enjoyed the lounge area while we waited. that is all i have to say in 25 words. My visit was very timely, efficient, friendly and my daughter and i enjoyed the lounge area while we waited. that is all i have to say in 25 words. More

Impressive I called that morning and they were able to get me in that afternoon. Everyone is friendly and helpful, it's a pleasure to do business with a company I called that morning and they were able to get me in that afternoon. Everyone is friendly and helpful, it's a pleasure to do business with a company who respects your time. More

How to buy a car and like it! I have bought several cars at your dealership and I have had great experiences each time. Initial contact is very important and I absolutely will not I have bought several cars at your dealership and I have had great experiences each time. Initial contact is very important and I absolutely will not buy from pushy or overly aggressive salespersons. That being said, Kenny Clark has been the best salesperson I've had the pleasure to work with. Totally nice guy and the kind of salesperson you wouldn't mind having as a family friend. If you could bottle his professionalism and genteel approach you would have great recipe for selling any products. On another subject, I absolutely hate post sale surveys!! Isn't it good enough we bought your car? Hello Toyota Jay Wolfe I do not want to create a password and username, give out my email address which you already have just to verify how pleased I am with your service! Geez get a grip already and knock it off with the surveys. Give Kenny some more money and hang onto him and you won't need to use me for free marketing. OK I'm done. Happy Holidays Toyota! More

myfirstrav4 It was good experience for us. John was very pleasant and very through in helping us find the car that we wanted. He was very knowledgeable about th It was good experience for us. John was very pleasant and very through in helping us find the car that we wanted. He was very knowledgeable about the vehicles we looked at. More