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Jay Wolfe Toyota
Kansas City, MO
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Regularly-scheduled maintenance Jay Wolfe Toyota provided excellent service from the person scheduling the appointment when I called to David Rank who assisted me when I dropped off Jay Wolfe Toyota provided excellent service from the person scheduling the appointment when I called to David Rank who assisted me when I dropped off my car. They were fast, friendly, convenient, and accommodating. More
Above and beyond my expectations I worked with Jessica. Her customer service skills were excellent, she helped me make my decision based on my own personal needs. Her knowledge about I worked with Jessica. Her customer service skills were excellent, she helped me make my decision based on my own personal needs. Her knowledge about each car we looked at was outstanding. I was looking at other dealerships but with Jessica's help and the Jay Wolfe experience it made my car buying decision so much easier. More
Tires Although it seemed like it took forever, the wait wasn't that long. I did enjoy a lunch and my daughter had fun in the play area. There were enough TV Although it seemed like it took forever, the wait wasn't that long. I did enjoy a lunch and my daughter had fun in the play area. There were enough TVs to watch other things than just sports. The tires were expensive, but I'm used to buying tires for a car not an SUV, so it wasn't surprising. My car drives smooth so the allignment was good. I think our sales person was Tony, but I'm bad with names so I could be wrong. More
Polite and explanation of problem by John was great Those in the service department are always thorough, polite, and helpful. THe time frame from concern to completion of service is always minimal. Those in the service department are always thorough, polite, and helpful. THe time frame from concern to completion of service is always minimal. I've found that service works always to find a way to get my car serviced as quickly as possible. More
Over all good experience Hope they had the material needed at the time and price could have been more reasonable.Customer service is very good and friendly . Showroom is excel Hope they had the material needed at the time and price could have been more reasonable.Customer service is very good and friendly . Showroom is excellent More
excellect Top notch service. Service guy from California was highly professional and honest. I will refer people ...excellent,excellent,excellent. My service g Top notch service. Service guy from California was highly professional and honest. I will refer people ...excellent,excellent,excellent. My service guy took the time to get to know me without being phony,he had excellent eye contact, verbal communication was impecable. More
Great place to do business! Kenny was great to work with! Very friendly and knowledgeable. Have purchase and leased our last 5 vehicles at this dealership. Will be back again. Kenny was great to work with! Very friendly and knowledgeable. Have purchase and leased our last 5 vehicles at this dealership. Will be back again. More
Great Experience Juan was helpful and extremely courteous. Tony helped with my subsequent visit in Juan's absence. Overall great experience. I'll definitely be back Juan was helpful and extremely courteous. Tony helped with my subsequent visit in Juan's absence. Overall great experience. I'll definitely be back for service. More
Great service department Tony was very helpful in determining what services were absolutely necessary for the proper upkeep of my aging vehicle. . The mechanics know their j Tony was very helpful in determining what services were absolutely necessary for the proper upkeep of my aging vehicle. . The mechanics know their job and my car continues to run like new. I have a 2006 vehicle with 62,000 miles and it runs beautifully thanks to the service department at Jay Wolfe More
Wonderful! Michael patiently answered my questions and explained the different features of the vehicles I was interested in seeing. I never felt pressured to mak Michael patiently answered my questions and explained the different features of the vehicles I was interested in seeing. I never felt pressured to make a decision, but after a couple of test drives, I did decide on a car to purchase. Troy in the finance department made sure I had all the paperwork in order and explained the extended warranty options. Before I left, Michael made sure my new car had a full tank of gas and pointed out a few more of the car's features before I drove it home. It was a great car buying experience! More