Jay Wolfe Toyota
Kansas City, MO
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I always have a great experience at this dealership. Everyone is very friendly and goes above and beyond my expectations. The service done on my car was excellent and I love the luxury of the cafe and b Everyone is very friendly and goes above and beyond my expectations. The service done on my car was excellent and I love the luxury of the cafe and being able to order food and drink. I had a very pleasant surprise when I got into my car after it had been serviced, and found a bag of cookies on the dash. A little thing, but much appreciated. More
I have gone to Jay Wolfe Toyota twice and both experiences have been nothing but the best. The employees are always friendly and helpful and answer any questions or concerns I may have. The mech experiences have been nothing but the best. The employees are always friendly and helpful and answer any questions or concerns I may have. The mechanics suggest potential services I might consider having done to my vehicle, but they never push unnecessary maintenance services or parts when I say 'no thank you'. I am treated like an important customer at Jay Wolfe. I feel well taken care of when I go to Jay Wolfe Toyota and I would rather drive farther and pay dealership prices in order to have them service my vehicle than stay in town and receive inferior service from local shops. I highly recommend Jay Wolfe Toyota because of their exceptional employees, superior customer service, and the quality of their vehicle maintenance. More
We love that this dealership have a playroom for the kids and a snack bar. It's always very clean. Joe Ryan has sold us two cars and we love that he is always so friendly and willing to help us with all our and a snack bar. It's always very clean. Joe Ryan has sold us two cars and we love that he is always so friendly and willing to help us with all our needs without feeling like you are dealing with a pushy sales representative. We would highly recommend Joe Ryan to our friends and family. Great customer service from everyone! More
Randy was very helpful. He answered some questions I had about the service on my car. He also helped me with advice on a scratch that I had on my car door. He was very pleasant and courteous. The time it about the service on my car. He also helped me with advice on a scratch that I had on my car door. He was very pleasant and courteous. The time it took for the service to be completed was exactly what he said it would be. More
The quality of work and customer are fantastic but the length of service always runs 30 minutes are more than the estimated time. I was there yesterday for a recall service and an oil change. I was told length of service always runs 30 minutes are more than the estimated time. I was there yesterday for a recall service and an oil change. I was told it would take an hour and 15-20 minutes. I was there 2 hours and 2 minutes. So in this case, that was an hour longer thane estimated. The previous visit went over 30 minutes of the estimated time. More
All very good. They get to you as soon as you drive into the service area. The waiting room is very nice with large screen television and a European Style breakfast bar. the service area. The waiting room is very nice with large screen television and a European Style breakfast bar. More
Always impressed with the professionalism and honesty at this dealership. You are never sold or asked to purchase any service or product that isn't needed. Service staff are very knowledgeable and helpful this dealership. You are never sold or asked to purchase any service or product that isn't needed. Service staff are very knowledgeable and helpful. More
Another pleasant experience! I drive 30 miles to have Jay Wolfe service my car, and I actually look forward to waiting. Yesterday I was able to get several tasks completed online in a cozy, friendly env Jay Wolfe service my car, and I actually look forward to waiting. Yesterday I was able to get several tasks completed online in a cozy, friendly environment, while enjoying a cup of delicious coffee. I'm sorry I don't remember the name of the service person, but he was friendly (met me at the car) door and pleasant. Being a single person, I have to trust that people who work on my car are responsible to do quality work, and I am never disappointed. I am a Jay Wolfe fan. More
Very professional & friendly. My kids especially loved the kitchen area! There was no high pressure sales here. Thanks for making this process as easy as possible for us! loved the kitchen area! There was no high pressure sales here. Thanks for making this process as easy as possible for us! More
I have been to your service department twice and both times it was a pleasant experience. Everyone is knowledgeable and friendly and I was given honest answers to my inquiries. I know one of your assis times it was a pleasant experience. Everyone is knowledgeable and friendly and I was given honest answers to my inquiries. I know one of your assistant managers Chuck answered my questions and didn't try to push things that I didn't need. Since most people think badly of going to a dealership for service it is a refreshing change at Jay Wolfe Toyota. You have earned my trust and I will continue to bring my vehilce in for all my service needs. Also, your waiting area is awesome! Loved the treats! More






