
Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,352 reviews
Oil Change I always enjoy coming in to this dealership for service. Everyone is always helpful and informative and let me know what is needed for my vehicle. I always enjoy coming in to this dealership for service. Everyone is always helpful and informative and let me know what is needed for my vehicle. More
Great customer service Service professionals are always pleasant and helpful. I have never had a bad service experience at Jay Wolfe Toyota. This is my second Prius that I Service professionals are always pleasant and helpful. I have never had a bad service experience at Jay Wolfe Toyota. This is my second Prius that I have bought and serviced at Jay Wolfe. More
Always a great experience I’ve bought two cars from Jay Wolfe over the past 15 years and both times were great. Very reasonable pricing. Easy to work with. No complaints. I’ve bought two cars from Jay Wolfe over the past 15 years and both times were great. Very reasonable pricing. Easy to work with. No complaints. More
Great experience with Charles I’ve bought a new car once before and had a pretty stereotypical experience with a pushy car salesman trying to “use a special car calculator” to get I’ve bought a new car once before and had a pretty stereotypical experience with a pushy car salesman trying to “use a special car calculator” to get me to pay more for a car.. having that experience made me nervous to begin the process again. However my experience with Charles specifically and Jay Wolfe Toyota was great. He was upfront and honest throughout the whole process, allowed me time to think and make informed decisions while still hitting the selling points. He worked with urgency, but not pressure or pushiness and this ultimately led me to trust him and Jay Wolfe and drive 3 hours to buy a car from them instead of at any other dealership closer (there are several). Aside from the quality of care throughout the purchase and trade-in (that’s another story for another time and let’s just say they were very accommodating), another piece I was impressed with is their lounge. Where can you go get a new car and a nice panini sandwich? Maybe my 3 hour drive made this seem more awesome than it is.. but even if I was just getting an oil change and had this as a FREE option, who can beat that!? Anyway, overall I had a great experience and 10/10 would recommend! More
Great experience during the car buying process! Jay Wolfe and their staff helped make our car buying process very easy and stress free! Our car salesman, Ed McFadden, helped us find the car we wante Jay Wolfe and their staff helped make our car buying process very easy and stress free! Our car salesman, Ed McFadden, helped us find the car we wanted and helped us customize it to be exactly what we had hoped for. They were in constant communication with us and always willing to answer any question we had. Highly recommend this dealership for all your car needs! More
Very helpful and communicative Very thankful for Tony and Michael and their communicating with me about my camry and how to best fix the issue at hand. Very helpful Very thankful for Tony and Michael and their communicating with me about my camry and how to best fix the issue at hand. Very helpful More
A+ dealership Stopped by to see what used cars they had. Saman showed us some that just came in. He gave us the red carpet treatment. He called the following Monday Stopped by to see what used cars they had. Saman showed us some that just came in. He gave us the red carpet treatment. He called the following Monday for us to come test drive one. He handed us the keys and said see you later. There was no haggling when we bought it. The entire experience took maybe 2 hours. We couldn’t ask for a better experience from a dealership. If you need a car go see Saman. He will hook you up. More
Excellent! Everyone at Jay Wolfe Toyota is Awesome! I highly recommend Jay Wolfe! I could not have had a better experience anywhere else! Excellent customer serv Everyone at Jay Wolfe Toyota is Awesome! I highly recommend Jay Wolfe! I could not have had a better experience anywhere else! Excellent customer service and Awesome deal! Extremely happy! I! 10 stars out of 10! I have bought 2 cars from them and will forever be a returning customer! Will definitely send all my family &!friends to Jay Wolfe Toyota! 😀 More
Great experience The employees are very professional and I really recommend Jay Wolfe to my friends. I trust them to take car of my car. David Rank was very friendly. The employees are very professional and I really recommend Jay Wolfe to my friends. I trust them to take car of my car. David Rank was very friendly. More
Always running behind This is the third time in the last year and a half where we have had a scheduled appointment and were told while checking in that they were running be This is the third time in the last year and a half where we have had a scheduled appointment and were told while checking in that they were running behind and the wait for (tire rotation/oil change) would be 3 hours. We even called 1 1/2 hours prior to this appointment to verify it was setup (app showed pending) and were told it was in the system but nothing was mentioned to us about there being a delay. Upon arrival after being told it would be over 3 hours I asked to speak to a manager. He was able to get me out in just under 1 hour. I appreciate the supervisor helping meet the timeframe that the appointment should have taken, but I should have never had to speak with him. I understand that 2 techs called in, I understand that life happens, but 3 separate occurrences with this kind of delay makes one regret buying from this dealership to begin with especially since the service department was one of the sell points. More