Jay Wolfe Toyota

Quick and Easy Brought my car in for an appointment at 8 and it was done an hour and a half later. One of the service providers also explained to me the toyota advan Brought my car in for an appointment at 8 and it was done an hour and a half later. One of the service providers also explained to me the toyota advantage plan that had recently started. She was very helpful. More

Speedy service Was greeted by a pleasant services account person and service was speedy. He reviewed what services occurred when it was time for me to leave. Was greeted by a pleasant services account person and service was speedy. He reviewed what services occurred when it was time for me to leave. More

Services I brought my van in for routine service and waited while it was being serviced. I enjoyed the free services from the snack area while I waited. I brought my van in for routine service and waited while it was being serviced. I enjoyed the free services from the snack area while I waited. More

Very professional, no pressure Very knowledgeable sales staff, was able to answer all questions and show all the benefits of our new pickup truck. Will be a repeat customer in the f Very knowledgeable sales staff, was able to answer all questions and show all the benefits of our new pickup truck. Will be a repeat customer in the future More

Maybe it was the rain. Maybe it was the rain, maybe the staff was bored. I have come to expect superior customer service when I bring my Prius in for routine maintenance. Maybe it was the rain, maybe the staff was bored. I have come to expect superior customer service when I bring my Prius in for routine maintenance. This was not my overall experience, however. I waited for over ten minutes in the bay area before finally abandoning all hope of any employee approaching me to get me checked-in. This has been standard practice... or so I thought. When I finally left my car and entered the building I was again required to wait before someone finally asked if I had been helped. By that time, I had been waiting for 15 minutes. Because I have NEVER had a bad experience or waited to be greeted by a Service employee, I was taken aback at the lack of care. The overall experience (after the unnecessary waiting), Donald McKinzie was very helpful. He worked with me to make sure the services offered were within my budget. I do appreciate that. More

Excellent service Excellent people. Excellent service! Every person I have dealt with at this dealership is friendly, knowledgeable and professional. I have never ha Excellent people. Excellent service! Every person I have dealt with at this dealership is friendly, knowledgeable and professional. I have never had a bad experience here. More

Waiting is a Breeze We must wait for good service. Jay Wolf makes waiting a breeze. Comfortable and clean. Refreshments served at no cost. Friendly and professional staff We must wait for good service. Jay Wolf makes waiting a breeze. Comfortable and clean. Refreshments served at no cost. Friendly and professional staff!!!!!! Go!!!!! More

Great, honest experience I had an oil change, usually do those at other places because they are cheaper. However those other places have been telling me that I needed full syn I had an oil change, usually do those at other places because they are cheaper. However those other places have been telling me that I needed full synthetic due to mileage so when I went to do that, the gentleman who helped me explained that I only needed conventional and explained why. He totally could have taken advantage of me but was honest and saved me money! Because of this, I will only do oil changes at the dealership in the future. Everyone was friendly and I enjoy the cafe! More

Easy, and Stress Free Live in Springfield, saw online they have the vehicle I was interested in. Jessica worked with me through texts and calls to answer all my questions a Live in Springfield, saw online they have the vehicle I was interested in. Jessica worked with me through texts and calls to answer all my questions and help me put a deposit down to make sure the RAV4 would be held with me. She greeted me at the door and was ready to go. The showroom was beautiful and the snack counter was great! All of our questions were answered. Overall it was a very smooth process, and didn't take the whole day to get everything accomplished! After the purchase, she helped me make sure I had everything integrated with my phone and the entertainment system and made sure I knew what all the buttons did! More

Tire Rotation & Service I had an appt with the Service Dept. They were on time, honest, and pleasant to work with. Jason was friendly and easy to work with. I had an appt with the Service Dept. They were on time, honest, and pleasant to work with. Jason was friendly and easy to work with. More