
Jay Wolfe Toyota
Kansas City, MO

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Check up It was time for Pearls 105,000 check up. No oil change needed. Brake system needed flushed so that was done. There was also a popping noise coming It was time for Pearls 105,000 check up. No oil change needed. Brake system needed flushed so that was done. There was also a popping noise coming from the steering wheel & that was checked out. Was told all good & nothing to worry about. More
Great serbice I was in and out in 45 mins for a tire rotation. Friendly efficient service. I always enjoy bringing my car to this service location. I was in and out in 45 mins for a tire rotation. Friendly efficient service. I always enjoy bringing my car to this service location. More
Oil and filter change The person who checked my air filter forgot to hook up the breather hose to the filter housing. There was no filter in the car, and the last time it The person who checked my air filter forgot to hook up the breather hose to the filter housing. There was no filter in the car, and the last time it was serviced was at Joy Wolf service department. I don't know what happened to the filter,b ut there was no air filter installed. That's very concerning. More
Great Service Department Great experience as always. We have 2 vehicles that are regularly serviced here and the Service Department staff are always friendly, efficient, and p Great experience as always. We have 2 vehicles that are regularly serviced here and the Service Department staff are always friendly, efficient, and professional. I highly recommend this service department and staff. More
amazing every body was very nice, helpful and right on time. They try to make your wait as comfortable as possible. It's just the cost that is very high and l every body was very nice, helpful and right on time. They try to make your wait as comfortable as possible. It's just the cost that is very high and labor as well. More
Great Service My car was ready sooner than planned which was a good thing. John was very friendly. The entire staff at Jay Wolfe are delightful! I would recommen My car was ready sooner than planned which was a good thing. John was very friendly. The entire staff at Jay Wolfe are delightful! I would recommend this dealership! More
Oil change Was overall a fantastic experience. Happy, positive employees makes oil changes a different experience love the cafe so I could work while waiting. G Was overall a fantastic experience. Happy, positive employees makes oil changes a different experience love the cafe so I could work while waiting. Great job all More
Amazing First Time Toyota Experience Saman Zhalah was our Sales Advisor and was AMAZING!!! He is very knowledgeable and made our experience there great!! Not to mention, I Love my new SUV Saman Zhalah was our Sales Advisor and was AMAZING!!! He is very knowledgeable and made our experience there great!! Not to mention, I Love my new SUV!!! More
Great service advisor My service experience with Tony went very well. When I checked in, I was advised that they were running behind for my oil change service. I had alrea My service experience with Tony went very well. When I checked in, I was advised that they were running behind for my oil change service. I had already re arranged my day and driven to the dealership, so decided to stay and wait anyway. the service took a total of 2 hours and 23 minutes. Tony did all he could to keep me informed, expedited the check out, and delivery of my truck. In the future, if the service department is running that far behind, perhaps a phone call in advance to the customers affected, to advise of the delay before they arrive would be more courteous and better received as to be respectful of everybody’s time. More
Pleasant surprise in the big city All around great experience. James was very nice to deal with and the dealership was nice. We even had supper in the complimentary kitchen while waiti All around great experience. James was very nice to deal with and the dealership was nice. We even had supper in the complimentary kitchen while waiting. More