
Jay Wolfe Toyota
Kansas City, MO
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Excellent and no hassle purchasing experience for a new car I appreciated coming in and being asked if I already knew what I wanted. Once that was decided then we went immediately into what was available and i I appreciated coming in and being asked if I already knew what I wanted. Once that was decided then we went immediately into what was available and if that met my expectations. Then we figured on a fair price both for me, the buyer, and for the seller (dealer). This process was painless and we got to a fair price in a matter of a few minutes. The sales person (Fadil) also gave me options to consider in financing or taking the rebate. He ran the numbers for me and told me it would be best to use my own financing (lower rate than he could offer) and take the rebate and reduce the pricing of the car. We did this and we agreed and within two days I had my car and all paperwork signed. I will definitely come back for my next car purchase. More
Great experience I was promptly waited on when I entered the service center. The person who waited on me was John Juarez. He was very friendly, told me it wasn’t neces I was promptly waited on when I entered the service center. The person who waited on me was John Juarez. He was very friendly, told me it wasn’t necessary to change the synthetic oil in my vehicle yet, saving me from an unnecessary expense. He showed me to the waiting room to make sure I knew where to go. The service was completed quickly, and I was on my way. Great experience! My original salesperson was Fadil, he called me the morning of the visit to see how I was liking my car and if there was anything I had questions about or that he could help me with at this time. I am a very satisfied customer! More
Outstanding Service I was one-hundred percent satisfied with my car-buying experience. Michael Margolin provided outstanding service throughout the entire process. He is I was one-hundred percent satisfied with my car-buying experience. Michael Margolin provided outstanding service throughout the entire process. He is extremely knowledgeable and was able to help with all my questions and concerns. He was very patient when I was trying to decide on a vehicle and went above and beyond in making sure I found the perfect vehicle for my needs. I can't thank him enough for all his help. More
Good experience Overall this was a very easy and good experience. I do wish that the flakes that came off when you all pulled the inspection sticker off my windshield Overall this was a very easy and good experience. I do wish that the flakes that came off when you all pulled the inspection sticker off my windshield would have been vacuumed up, but other than that a very good experience. More
25,000 mile maintenance Excellent registration, quick work, efficiently completed, Nice cafe hostess!too too many words required for this review. I am glad to talk with some Excellent registration, quick work, efficiently completed, Nice cafe hostess!too too many words required for this review. I am glad to talk with someone about this too time consuming writing! More
Brake fluid change John Juarez helped me. He has helped me before. Very helpful and patient. He had to look for me to tell me my car was ready. I was talking to Quentin John Juarez helped me. He has helped me before. Very helpful and patient. He had to look for me to tell me my car was ready. I was talking to Quentin Daniels. He was relived to find me!! More
2014 4 runner excellent service for our 2014 4 runner. done early, car washed up nicely and the cost seemed pretty reasonable. Had some items that were not due yet excellent service for our 2014 4 runner. done early, car washed up nicely and the cost seemed pretty reasonable. Had some items that were not due yet so appreciated the honesty of the team there. More
Routine Service for 1 year check-up Service Department set up an appointment the same day I called. The length of the wait time was reasonable. They went above and beyond the routine Service Department set up an appointment the same day I called. The length of the wait time was reasonable. They went above and beyond the routine service by cleaning up the corrosion on my b attery. They were very accomodative. Mrs Sally Carter More
Checkup before long road trip The service was on time and thorough. I was informed of what specific services that my vehicle needed. I appreciated how it was nicely explained to me The service was on time and thorough. I was informed of what specific services that my vehicle needed. I appreciated how it was nicely explained to me. The only thing that would need a little more attention would be to have someone come to help the customer once s/he parks the car in the service garage. I did have to approach an employee to ask what's next. More
Purchasing a new vehicle I purchased a used Toyota Highlander from Jay Wolfe ten years ago. It was a good experience and I loved my vehicle. It was time for a newer vehicle I purchased a used Toyota Highlander from Jay Wolfe ten years ago. It was a good experience and I loved my vehicle. It was time for a newer vehicle so I came back and purchased a new Toyota Highlander! I would like to thank Gregory Saragusa (Goose) for being patient with my daughter and I. It was a long day but a good day, the dealership closed at 6pm and we left at 9:30pm, Goose stayed and explained operation of my new vehicle. He has called me to ask how the new vehicle and I are doing, I appreciate you! I would also like to thank James Birch for your professionalism and working late. Great Experience at Jay Wolfe!!! More