Jay Wolfe Toyota

New key made After visiting the parts dept, I called twice w/a question and my calls were never returned. I was not told I needed to set up an appointment and afte After visiting the parts dept, I called twice w/a question and my calls were never returned. I was not told I needed to set up an appointment and after having my car towed I had a 2 hour wait to have one key made. I was there when you opened. More

Excellent Staff at the dealership was top notch. I appreciated the knowledgeable and easy going demeanor of everyone we came in contact with and how easy it wa Staff at the dealership was top notch. I appreciated the knowledgeable and easy going demeanor of everyone we came in contact with and how easy it was to conduct our budiness with them. At the end of the day I walked out with the vehicle I’d been dreaming off for a while! Thanks Fadil! More

Great experience, easy to navigate the buying process My experience was great! I am happy with the process and would buy here again. Kerry and James were both great to work with and answered all my questi My experience was great! I am happy with the process and would buy here again. Kerry and James were both great to work with and answered all my questions More

Very good overall with a blip Everything was very good except for one glitch - after waiting about 95 minutes for something I thought would take 45-60 I could not find my service r Everything was very good except for one glitch - after waiting about 95 minutes for something I thought would take 45-60 I could not find my service rep (unfortunately did not get his name.) After waiting I finally found another very courteous service rep that had a moment to see if my stuff was finished and the paper work was there waiting on me or the rep. Again I am use to a totally 5 star experience - this was just a little off. More

Recent Service Just went in for my 20K service. A very busy day in service but John was ready to help. He got me checked in promptly and gave a nearly exact estima Just went in for my 20K service. A very busy day in service but John was ready to help. He got me checked in promptly and gave a nearly exact estimation on time for service (as I was waiting.) All work done professionally and promptly. Highly recommend Jay Wolfe for your Toyota needs. More

Awesome Oil Change I had an unscheduled visit to get my oil changed yesterday. Service was excellent and provided in the time promised. I believe the person who helped I had an unscheduled visit to get my oil changed yesterday. Service was excellent and provided in the time promised. I believe the person who helped me was named John who was very nice. He explained suggested service items which I will have done shortly after the start of January. The high standards of Jay Wolfe's service department have never fallen short of excellent for me so please keep up the good work and thanks to all who work there. More

Great Service They are always fast and efficient and have a great waiting area with food to pass the time. The girl Beth in that area was awesome! They are always fast and efficient and have a great waiting area with food to pass the time. The girl Beth in that area was awesome! More

Stress free service appointments Tony Toy is the consummate service technician. He always explains the services needed and is ever helpful and excellent at what he does. He is the rea Tony Toy is the consummate service technician. He always explains the services needed and is ever helpful and excellent at what he does. He is the reason we have our vehicles served at Jay Wolfe. More

Good service Good service, prompt calls and updates. Appropriate items completed. Good service from John Juarez. Clean place to wait. Could have better pick up Good service, prompt calls and updates. Appropriate items completed. Good service from John Juarez. Clean place to wait. Could have better pick up area. Thanks More

Usual great Experience We are moving halfway across the country next month & brought one of our vehicles in for service to make certain it was road worthy. When coming to pi We are moving halfway across the country next month & brought one of our vehicles in for service to make certain it was road worthy. When coming to pick that car up I mentioned to a salesman how unhappy I was with my 2017 Camry. I told him I was interested in sitting in a Rav4 to see if there was better headroom, which I did & there was. So long story short they worked with us to track down a Ruby Red 2018 Rav4, that now is sitting in my garage. They dealt with us easily and upfront as they have in the past. We have purchased 7 or 8 vehicles from these folks over the years at this location and have always used this service department. One of our children has also purchased 4 vehicles here. We have never felt that we didn't get what we paid for. We have our fingers crossed that we find a dealership in our new city that comes close to our experiences we all these folks. Consider yourself lucky if you get to work with this dealership. More