Jay Wolfe Toyota

Long waits and upselling Had to wait close to 2 hours for completion of a scheduled oil change. Air filters were removed to show me how they needed to be replaced but was info Had to wait close to 2 hours for completion of a scheduled oil change. Air filters were removed to show me how they needed to be replaced but was informed it would cost $90 to replace $30 filters. Half of the labor (removal of filters) was already done so how can it possibly cost $60 in labor to put new ones back? More

Very Good Experience I don’t particularly enjoy car shopping but my experience at Jay Wolfe Toyota was overall, very positive. I purchased a certified used Toyota and bel I don’t particularly enjoy car shopping but my experience at Jay Wolfe Toyota was overall, very positive. I purchased a certified used Toyota and believe I got a very good car at a fair price, with a warranty! What more can you ask for? The only negative aspect to my experience - they tried to sell me additional products/services that I had no interest in purchasing, which caused the paperwork process to take much longer than it otherwise would have. I know some people may be interested in purchasing the extended warranties and/or car care products but I was not. They were not overly pushy or anything like that - but I was in a bit of a hurry that day and the paperwork process took 2 1/2 hours; seemed like it could have been done in half that. More

Worst experience EVER Just getting appt was an issue. Took 4 calls on 2 different days. Was kept on hold to repeat needing service. Dropped car off early as requested. Duri Just getting appt was an issue. Took 4 calls on 2 different days. Was kept on hold to repeat needing service. Dropped car off early as requested. During each contact was asked if I wanted to spend more money. Had 3 minor issues w an oil change which was the only service that was completed. Vehicle has less than 25,000 miles. In addition to not fulfilling request also broke accessory light and did not report. Again terrible will not return even though they are in my area. Mgmt is missing the mark big time here. More

New 4Runner! Buying a car can really stink and take so much time, but the people I worked with at Jay Wolfe were really easy to work with, took great care of me an Buying a car can really stink and take so much time, but the people I worked with at Jay Wolfe were really easy to work with, took great care of me and when we were ready to pull the trigger, got us taken care of pretty quickly. More

New car purchase - Jay Wolfe Toyota 6 of our last 8 cars have been bought here. Always treated well and fairly. We also use it almost exclusively for service. Recommended highly. 6 of our last 8 cars have been bought here. Always treated well and fairly. We also use it almost exclusively for service. Recommended highly. More

Great first experience! Purchased new RAV-4 in early summer, so first service - efficient and complete! Met needs for appointment time, great place to wait for vehicle, too! Purchased new RAV-4 in early summer, so first service - efficient and complete! Met needs for appointment time, great place to wait for vehicle, too! More

Routine maintenence The dealer is quick, efficient and helpful in keeping my new car in top shape. The waiting room is very comfortable and equipped not only with comfy The dealer is quick, efficient and helpful in keeping my new car in top shape. The waiting room is very comfortable and equipped not only with comfy seating but also a nice complimentary food bar. More

Very good kept me informed and were clear about what needed Have purchased one car at this dealer and have serviced 3 different vehicles here with great service every time. Great dealership would recommend to Have purchased one car at this dealer and have serviced 3 different vehicles here with great service every time. Great dealership would recommend to anyone. More

Easy and low stress The last place I wanted to be was at a car dealer. I have had some bad experiences in the past and was not looking forward to another one. However, we The last place I wanted to be was at a car dealer. I have had some bad experiences in the past and was not looking forward to another one. However, we walked in and Kerry politely offered to help us. He listened to what we wanted and showed us exactly what we wanted--never once did he push us to do something we didn't want. He was helpful without being pushy. More

Quality and Efficiency Great service, helpful and friendly! They always take good care of us and our vehicles at Jay Wolfe Toyota. We are pleased with the quality of their w Great service, helpful and friendly! They always take good care of us and our vehicles at Jay Wolfe Toyota. We are pleased with the quality of their work! More