
Jay Wolfe Toyota
Kansas City, MO
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Fadil is an awesome salesman! It’s a nice dealership, we are a Toyota loving couple, it’s close to home and we had a good experience there previously buying a used car. It’s a nice dealership, we are a Toyota loving couple, it’s close to home and we had a good experience there previously buying a used car. More
pothole damage Prompt attention to my issue. Very comfortable waiting accommodations. Detailed explanation of damage and how to fix it. Threw in a car wash! Friendly Prompt attention to my issue. Very comfortable waiting accommodations. Detailed explanation of damage and how to fix it. Threw in a car wash! Friendly personable approach. More
Needed help quick and got it I had not planned on coming in that day, but my seat belt would not click closed, which was a significant problem. So, promptly I called Service and I had not planned on coming in that day, but my seat belt would not click closed, which was a significant problem. So, promptly I called Service and was told to come on in then. I also needed a tire rotation and an oil change. My seat belt part was ordered to be installed next week and my tire rotation and oil change was done that day, which I really appreciated. In the meantime, I figured out how to get my seat belt to click in, for a temporary fix. More
Service customer service The customer service that I receive from John Juarez when I take my car in has always been great. He is always polite and remembers who I am. I trust The customer service that I receive from John Juarez when I take my car in has always been great. He is always polite and remembers who I am. I trust his recommendations! More
Was awesome and quick I was comfortable during my wait time. I had a snack and drink in cafe while reading the news paper . I was notified immediately when my car was ready I was comfortable during my wait time. I had a snack and drink in cafe while reading the news paper . I was notified immediately when my car was ready. I felt very comfortable during my wait More
New Car Friendly staff and a willingness to work around a busy schedule made this a pleasant experience. Low pressure, but knowledgeable sales staff helped u Friendly staff and a willingness to work around a busy schedule made this a pleasant experience. Low pressure, but knowledgeable sales staff helped us chose the right car for our lifestyle and budget. More
Finally bought a new car Mike was extremely helpful and patient with us. He tried his best to get us the best deal. Thanks for helping with my new car. Everyone was really hel Mike was extremely helpful and patient with us. He tried his best to get us the best deal. Thanks for helping with my new car. Everyone was really helpful; including the concierge. More
Service Great to work with! I would highly recommend service here, they are honest and do not oversell or pressure you into services you don’t need. They prov Great to work with! I would highly recommend service here, they are honest and do not oversell or pressure you into services you don’t need. They provide efficient service with a comfortable waiting area. More
Fantastic Customer Service All Around Came in for service after receiving a reminder. Gabriel is our go-to service adviser and always shows genuine care for any of our concerns. Randy was Came in for service after receiving a reminder. Gabriel is our go-to service adviser and always shows genuine care for any of our concerns. Randy was there when we picked the vehicle up and was happy to help us as usual. These guys make getting service feel like it should. Like someone is helping you, not trying to sell you stuff you don't want, but not afraid to mention things you sound interested in. I stepped in for a moment to have some coffee at the cafe and Steve came by as I looked at a new model to see if we had any questions and was very knowledgeable and pleasant to talk to. Good job on the customer service guys! Never feel weird at a dealership again, come to one that makes you feel at home. More
Wonderful car buying experience. After doing all the research for a new dependable SUV. We decided that Toyota had the best overall ratings. When we got to Jay Wolfe dealership, we me After doing all the research for a new dependable SUV. We decided that Toyota had the best overall ratings. When we got to Jay Wolfe dealership, we met Greg Saragossa and immediately struck up a conversation about what we were looking for. Goose listened to all our concerns and questions. He didn’t try to sell us something we didn’t need or want. He found us exactly what we wanted, helped us negotiate the price and led us through all the paper work. Heck he even put the license brackets on the front and back of the Highlander for us. He was absolutely the best car salesman we have ever worked with. More