
Jay Wolfe Toyota
Kansas City, MO
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Great Experience Quentin was our sales rep. We knew what we wanted but he was the reason we purchased from Jay Wolfe. I love how friendly he was and how he didn’t pres Quentin was our sales rep. We knew what we wanted but he was the reason we purchased from Jay Wolfe. I love how friendly he was and how he didn’t pressure us at all. He made it a fun experience. More
I bought a new car Greg (Goose) was very involved the entire process. He texted and emailed, which was very convenient for me. I didn't feel at all that he was trying to Greg (Goose) was very involved the entire process. He texted and emailed, which was very convenient for me. I didn't feel at all that he was trying to oversell me on the car. He seemed excited to want to work with me and make me happy, which is the major reason I purchased from Jay Wolfe vs the other dealer I started to work with. The salesperson makes all the difference; you want to feel considered and like you are getting a fair price - even when you have a thousand questions and concerns! More
5K Service Brought my new car in for 5K service. Immediately met at the Service Center and processed for the service. Great Service throughout the entire proce Brought my new car in for 5K service. Immediately met at the Service Center and processed for the service. Great Service throughout the entire process. More
Invoice issues and dealer’s maintenance schedule Invoice is not transparent. Called service manager, Darrell, and he walked me through it. Dealer’s recommended service schedule varies from the ma Invoice is not transparent. Called service manager, Darrell, and he walked me through it. Dealer’s recommended service schedule varies from the manufacturer’s maintenance schedule. I was very angry about this. Darrell did explain to my satisfaction and he emailed the dealer’s recommended service schedule to me. I think it should be made clear at check in which are the dealer’s specific scheduled items and why. I think the explanation I got from Darrell was acceptable. Better communication of this at check in would be helpful. More
The people make the difference I recently purchased my 3rd car from Jay Wolfe Toyota, their people make the difference. Ed McFadden and Moe Zatar are a pleasure to deal with. My fam I recently purchased my 3rd car from Jay Wolfe Toyota, their people make the difference. Ed McFadden and Moe Zatar are a pleasure to deal with. My family and I have purchased no less than 20 cars and trucks from the Jay Wolfe dealerships, their people make the difference. More
Customer service Charles and Moe were extremely easy to work with. They went above and beyond to make sure all are needs and wants were made. I would highly recommend Charles and Moe were extremely easy to work with. They went above and beyond to make sure all are needs and wants were made. I would highly recommend working with them if your in the need of a vehicle. We appreciate everything that was done for us. Thanks for being so easy to work with. More
Thank you Jay Wolfe staff is always professional and friendly. Randy made the recommendations needed and now my battery will last another 84 months. Thank you Jay Wolfe staff is always professional and friendly. Randy made the recommendations needed and now my battery will last another 84 months. Thank you for your superior attention to detail! Always enjoy visiting with the staff. Coffee is so good too. So sorry I missed Ed Young and Joe C. More
Good and attentive service I always get good attention from the service people. They are friendly and efficient. I knocked a star off because the young girl serving in the café I always get good attention from the service people. They are friendly and efficient. I knocked a star off because the young girl serving in the café was not very friendly and helpful at all. It seemed an effort to serve me. I know customers can be a pain, but she could at least try and smile. More
Jay Wolfe is superb We have rarely had even minor problems with any service issues at Jay Wolfe. This is why we keep coming back for service and to buy our cars We have rarely had even minor problems with any service issues at Jay Wolfe. This is why we keep coming back for service and to buy our cars More
Good experience Dealer provided the good price with really good incentives. Salesman made it sure that we bought the car from them by providing detail quotes and fea Dealer provided the good price with really good incentives. Salesman made it sure that we bought the car from them by providing detail quotes and features. More