Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,064 reviews
December 11, 2017
Excellant Customer Service I am on my second vehicle purchased at Toyota of West County, and I wouldn't take it anywhere else to be serviced. My experience has always been a gr I am on my second vehicle purchased at Toyota of West County, and I wouldn't take it anywhere else to be serviced. My experience has always been a great one. The friendliest people with amazing customer service skills. Any Toyota dealership can sell me or service my car. I come to Toyota of West County because the people make the difference. Their customer service stands out as exceptional! More
by Toyotagirl
Employees Worked With
Mark Hurt, Billy Morton
Helpful December 10, 2017
Awesome service! Traveled all the way from Springfield, and had a great overall experience! Made buying my first car so easy and stress-free. Would definitely recommen Traveled all the way from Springfield, and had a great overall experience! Made buying my first car so easy and stress-free. Would definitely recommend to my friends! More
by bnwyat1
Employees Worked With
Patrick Moore
December 10, 2017
Quality, honest and great value. I will be returning for future maintenance and/or possible new vehicle purchase. Jay Wolfe was efficient, speedy and had great follow through with my I will be returning for future maintenance and/or possible new vehicle purchase. Jay Wolfe was efficient, speedy and had great follow through with my questions along the way. More
by John A. Schoeck
Employees Worked With
Pamela Oakes
December 09, 2017
My Experience Though, I believe all dealerships are high in pricing, the service I had was very good. The representative I had was outstanding. He is very well ex Though, I believe all dealerships are high in pricing, the service I had was very good. The representative I had was outstanding. He is very well experienced and has a very good feel for where his customer stood (me) on servicing this vehicle. I want to preface that my rating in price below is poor, but I realize that compared to other dealers, it is probably average. I also realize to have all of the great services and reps, it takes more money to sustain. I cannot help feeling that the prices are still too high. More
by Gary
Employees Worked With
Jim Twining
December 09, 2017
Always 1st class service! Knowledgeable staff and quick, honest service! I’m never disappointed and always feel like the service staff goes the extra mile to make sure I am sa Knowledgeable staff and quick, honest service! I’m never disappointed and always feel like the service staff goes the extra mile to make sure I am satisfied. They also explain everything and make me aware of what services I might want to consider in the future without pressure. More
by Jan D
Employees Worked With
Pamela Oakes
December 09, 2017
Great service My service rep was nice, did a wonderful job. He made sure to explain every everything to me because I was going to get a 60,000 miles service and My service rep was nice, did a wonderful job. He made sure to explain every everything to me because I was going to get a 60,000 miles service and had no idea what was involved. More
by lulu
Employees Worked With
Dustin Butler
December 09, 2017
In for 30,000 mile service I was in the service department for my 30,000 mile maintenance on my Toyota Tundra - they took care of everything pretty quickly. Would go again when I was in the service department for my 30,000 mile maintenance on my Toyota Tundra - they took care of everything pretty quickly. Would go again when needs arise. More
by gthomas
Employees Worked With
Pamela Oakes
December 09, 2017
Great Service! We bought a new Toyota from Jay Wolfe this past fall and just had our first service appointment. Their service department is just as good as their sa We bought a new Toyota from Jay Wolfe this past fall and just had our first service appointment. Their service department is just as good as their sales team. I would highly recommend Jay Wolfe Toyota. More
by Dean100
Employees Worked With
Mat Steurer, Patrick Moore
December 09, 2017
Best customer service! Thank you for working with us on our trade to get a new Sienna! We got great customer service as well as a quality product. Thank you for working with us on our trade to get a new Sienna! We got great customer service as well as a quality product. More
by BRANDY L ANTONIO
Employees Worked With
Mike Wania, Ron Greer, Jim Bischoff
December 09, 2017
Knowledgeable and friendly service From the phone call I made to book my appointment to the car wash that finished my visit I would rate this dealership service 5 star. Knowledgeable From the phone call I made to book my appointment to the car wash that finished my visit I would rate this dealership service 5 star. Knowledgeable and friendly staff, work done right and comfortable waiting experience. I will be back. More
by Lisa
Employees Worked With
Pamela Oakes
