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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 20, 2021
I like the staffing there, they are really nice and really helpful and always get me in and out fast. The feedback I have for them is when a customer go for an issue about them vehicle I would love fo really helpful and always get me in and out fast. The feedback I have for them is when a customer go for an issue about them vehicle I would love for them to hear it out and Not respond with we didn’t see it or we couldn’t find out or you can bring it back when the issue is happening. Just listen more. More
by Mustafa.albayati1987
Employees Worked With
Kevin Kettinger
June 20, 2021
Bill was friendly and easy to work with. Completed everything that I asked for. Great service and loved the clean, nice waiting area with refreshments. everything that I asked for. Great service and loved the clean, nice waiting area with refreshments. More
by Jessica
Employees Worked With
Bill Bennett
June 19, 2021
Seems to be maintenance required that’s not in the owners manual, is a regular thing . I’d like to see something in writing that came from Toyota direct manual, is a regular thing . I’d like to see something in writing that came from Toyota direct More
by dgcrites
Employees Worked With
Josh
June 17, 2021
My dealings with Jay Wolfe Toyota were easypeasy and very straightforward. The staff is professional and seem very well informed about their inventory and services. After years and years of dealing with shad straightforward. The staff is professional and seem very well informed about their inventory and services. After years and years of dealing with shady dealerships it's nice to know that these honest folks are really on the ball. Delivery time for the new vehicle I ordered was ahead of schedule - how often do companies during covid actually exceed expectations? Well done and Thanks J.W.T! More
by Ryan07
Employees Worked With
Skip Hayden, Omar Elsoueissi
June 17, 2021
Great people to work with ! No complaints Great people to work with ! No complaints ! Fixed the issue in timely manner. If I had to go there again I will and I will also r Great people to work with ! No complaints ! Fixed the issue in timely manner. If I had to go there again I will and I will also recommend them ! More
by Boss
Employees Worked With
Scot Dickherber, Daniel Ruckman
June 16, 2021
A Maintennance Required message showed up on my dash. I called the next morning, made an appointment, they rotated my tires and provided a cleaning, all with a coupon, and did great. The cleaning was super called the next morning, made an appointment, they rotated my tires and provided a cleaning, all with a coupon, and did great. The cleaning was superb. More
by DrTracyWood
Employees Worked With
Kevin Kettinger
June 16, 2021
Excellent customer service, our vehicle was detailed inside and out in a professional manner, and the loaner vehicle will our vehicle was being serviced was very helpful and appreciated! inside and out in a professional manner, and the loaner vehicle will our vehicle was being serviced was very helpful and appreciated! More
by rjkaylor23
Employees Worked With
Andrew D.
June 15, 2021
Arrived for my appointment and was greeted immediately. Kevin Kettinger explained service to be performed and answered all my questions. Quick turnaround. Overall a very pleasant transaction. Kevin Kettinger explained service to be performed and answered all my questions. Quick turnaround. Overall a very pleasant transaction. More
by Ballwinguy
Employees Worked With
Kevin Kettinger
