Jay Wolfe Toyota of West County

Mr Andy They were nice, reasonably priced, and the waiting area is better than fantastic. I would not hesitate to have the work done here. No worries. They were nice, reasonably priced, and the waiting area is better than fantastic. I would not hesitate to have the work done here. No worries. More

Can't say enough good things I was having an annoying intermittent problem with my car. I was headed out of town for the week and left my car with Jay Wolfe Toyota of West County I was having an annoying intermittent problem with my car. I was headed out of town for the week and left my car with Jay Wolfe Toyota of West County for the week, and asked them to drive it until the problem surfaced. They drove it for a total of 3 days and kept at it until they found the problem. Pam worked with Toyota and was able to get the problem fixed under warranty and no charge to me. When I came back on Friday after my trip to check on the car, they let know that the car was going to be fixed at no charge, and they had a loaner for me! The part they needed was on backorder, so they promised me my car back in about 10 days, which was not a problem for me. Much to my delight, the car was returned to me 4 days early and 100% fixed. I could not be happier with the quality of service, communication, and courtesy this dealership has extended me. I will always have my car serviced here! More

Outstanding This is my favorite errand! The complimentary food and coffee is excellent. All the staff is friendly. Also, they recycle paper and plastics. Love This is my favorite errand! The complimentary food and coffee is excellent. All the staff is friendly. Also, they recycle paper and plastics. Love the electric fireplace. More

First time service = 5000 miles Service was excellent I have a brushing sound now (Just started today) that I know of. My tires were rotated and I was wondering if something slip Service was excellent I have a brushing sound now (Just started today) that I know of. My tires were rotated and I was wondering if something slipped - please call me. Thank you. More

Can't ask for more than that!! My wife was asked to bring her 2008 RAV4 back in for an oil test after they found that it was possibly burning oil from an oil change there at the dea My wife was asked to bring her 2008 RAV4 back in for an oil test after they found that it was possibly burning oil from an oil change there at the dealership a couple of weeks ago. Mark Hurtt, our service consultant, has always been fair and honest with us in the past so we brought it in for a half-hour test and Mark told us (being that it was lunch time) that we should head over to Jay's Bistro and have a complimentary meal on them!! I didn't believe him at first, but sure enough... they have a small bistro in the dealership for use by the customers waiting for their car being serviced! How COOL is that??!! We only had chips and sodas, but there were others taking them up on their offer enjoying pizza, panini's, etc.! So... we got a super-helpful service agent, top-notch service, AND complimentary snacks and drinks at Jay Wolfe Toyota! I'd say you can't ask for more than that! Thanks, Jay Wolfe!! More

A+ service experience with Mark Hurtt and the service dept. Had the pleasure of working with Mark Hurtt when I experienced an oil leak on my Toyota Highlander. Mark scheduled me in very quickly and when I arriv Had the pleasure of working with Mark Hurtt when I experienced an oil leak on my Toyota Highlander. Mark scheduled me in very quickly and when I arrived at the dealership he immediately sent my vehicle down to service to find the cause of the leak, throughout the entire process he kept me updated as I waited in the awesome Bristo area. When it was determined that the repairs would take a few days Mark immediately put me in a loaner vehicle and I went on with family plans that we had scheduled. When the repairs were finished (much sooner than I thought) Mark called and I picked up my vehicle. Have had no problem with the oil leak since. We have purchased our last two vehicles from Jay Wolf and both the sales and services departments have been A+. Highly recommend this dealership to anyone. Congrats to a great organization!!!!! Wayne & Norma Mohesky More

Special needs. I have Parkinson's disease, so ease of use of features is very important, including getting into and out of the vehicle. My salesman was very knowled I have Parkinson's disease, so ease of use of features is very important, including getting into and out of the vehicle. My salesman was very knowledgeable about features in the Rav 4. It has been 10 years since we purchased a car and a lot has changed. He explained the features on the dash, both function for operation and pleasure.. Tyler did an excellent job of explaining all the paper's that had to be signed. Over all everything was a pleasant experience. Would recommend this dealership to everyone!!!! Bill and Carla More

Service of My Car. Always a very good experience, the wait time was perfect and work performed was very good, Service tech was very helpful and nice. See you next time. Always a very good experience, the wait time was perfect and work performed was very good, Service tech was very helpful and nice. See you next time. as I said very good experience. More

new car purchase I was asked to meet Scott Campbell and he was there right away. We hit it off and spent the next hour test driving and discussing the car. Then we I was asked to meet Scott Campbell and he was there right away. We hit it off and spent the next hour test driving and discussing the car. Then we sat down to purchase and it was as if I were working with a family member. The best experience I have ever had with a retail purchase. The business manager was excellent also. Highly recommend. I also loved the bistro while you wait. More

Great experience Overall great experience. Would definitely recommend to friends and family!! Mike was very knowledgable and very friendly made the car buying experie Overall great experience. Would definitely recommend to friends and family!! Mike was very knowledgable and very friendly made the car buying experience a great experience. More