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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
482 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 482 reviews

July 29, 2023

First time customer and was impressed and satisfied with the service rendered. Will definitely be back! More

by KBV
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont, Jason Keene
Aug 01, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for giving us a chance to earn your business, KBV! We are so proud of our team for making your first visit an excellent one. We look forward to taking care of your future auto needs! Regards, Chris Howard General Sales Manager chris@jcdontario.com

July 22, 2023

Fast and professional. Kept me updated via email and text while I waited in the lobby More

by Jay5johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keene
Jul 24, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We love to hear your service visit went seamlessly! Thank you for choosing us! Regards, Chris Howard General Sales Manager chris@jcdontario.com

July 08, 2023

The service overall was really good and I will go there again. I still will also recommend this service center. The reason it was not 5 stars is because no one communicated with me and when I reached out n More

by lilfishies4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene
Jul 11, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're happy that overall you had a quality service experience and we appreciate the feedback regarding the lack of communication. It's important we are communicating properly and we will be sure to address this with our team. Thanks for this positive review and for choosing us here for your vehicle needs. We hope to work together again soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

July 08, 2023

Fred helped us out. Awesome customer service. I’m satisfied with my purchase/ experience. Would recommend. More

by Cervantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred ramirez
Jul 11, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Congratulations on your new truck! We're proud of Fred for delivering an excellent visit. Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 29, 2023

Service completed quickly. Troy Turner is the man, best service advisor I’ve ever dealt with. He’s the reason I keep going back. Haven’t bought a vehicle here, but it’s a very More

by Nukldragger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Turner
Jun 30, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Welcome back and thank you for being a valued member of the family! It's wonderful to hear Troy always goes above and beyond to ensure you're take care of. Until next time! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 29, 2023

I had never used them before but they were very professional and courteous. And the service was completed early and for less than I expected. More

by dlgrant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 30, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so proud of our team for delivering an excellent first service visit! Thank you for your stars! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 29, 2023

Jeep Deeler in Ontario is great! The service department came through for us. After trying and not being able to duplicate our issue the service manager came through for us. Will. It More

by Grandmadiane1951
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kirk Irvine
Jun 30, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for being a valued member of the family! We're thrilled your recent service experience went smoothly, and we look forward to working together again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 28, 2023

Very professional and customer friendly. They did the job in a timely manner. Thank you More

by dr_srusev
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Jun 30, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 22, 2023

The sale process was trouble free and was carried out smoothly. The closing process with finance took longer than it should (over 40 minutes) and we were paying cash. They said they got busy all of a sud More

by Swolff2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Gonzalez
Jun 24, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your experience, we appreciate your feedback! We're proud of our team for making your experience worth the wait. Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 18, 2023

Had to pay out of pocket for a tow due to one of my hoses in my Durango had gave out and barely over 17,000 miles. I got my car brand new 0 miles. The roadside assistance thru warranty never showed up after More

by Nando031423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Jun 19, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We are very discouraged to read about your most recent service experience and see that your Durango is still having issues. We value both your satisfaction and your business, which is why I'd like to speak with you about this further and help get your SUV's issues resolved in a timely manner. Please contact me at your earliest convenience. I look forward to hearing from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Jun 20, 2023 -

Nando031423 responded

I just took it in this morning Karina had helped me out had great service. Im just hoping now when i get my car returned its fixed without any issues.

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