Requested a recharge to drive the Fiat 500e 70 miles back to Palm Springs, but, apparently the request fell through the cracks and didn't happen. Requested it by text and Brittney said she would take care of it, but the Fiat app indicated it had not been charged the morning a friend was to drive me the 1 hour 20 minutes to the Ontario dealership (unfortunately, the Palm Springs dealership closed last year). I texted the service department again that morning, but got no response. I called before we left, but couldn't get through to a service adviser, so I left a message with the operator requesting it be charged. When I got there, it was still needing a charge. Very frustrating.