I wanted to thank you guys for a nice experience the other day . I came to get an oil change and Carl helped me. He has before too and I think he’s a good employee. He was very kind and quick. He even helped me get a coupon for my oil change. I feel like he went above and beyond. It’s those little things that I look for. It was less then an hour and I got my tires rotated as well. I’m coming back. Good job guys. I must admit I’m a tough cookie to please and u guys shined.
The transmission on my 2013 Jeep Patriot started making noise and not running right. I brought it in talked to Carl Crocker. He said they would test it and get back to me. I wasn’t home maybe 30 minutes and my phone rang. It was Carl. We needed a new transmission. He set up a rental car for me and called me daily on the progress. We got our Jeep back and it runs great. Since it was under warranty there was no charge. Great experience. Thank you.
Carl the Asst. Service Manager was very caring and kind and got me out and back on the road in a very timely manner. I would rate his knowledge and all around professionalism and a 10 on a 1 to 10 scale. I will go back to him if I have anymore trouble.
Called Carl Mills early morning, had my car towed in it was fixed by 3:00pm, what can I say about your techs, they are the best, and service does a great job. 11yrs with Chrysler of Ontario, wouldn't take my car anywhere else.