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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.7
439 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 439 reviews

April 01, 2020

Best service in San Berdino County I've taken my Jeep Grand Cherokee to three other dealers and their service and people sucked. I've had my fender scratched by other shops by the mecha More

by Airline Capt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Apr 02, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Providing 5-star service is our top priority, which is why we're happy to see you receive just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 30, 2020

Had brought my vehicle in for service ... Karina helped me out . She was very nice, polite and very thorough in explaining services on my vehicle . Overall my experience was excellent. Will definitely reco More

by E. Clemons
Recommend Dealer
Yes
Employees Worked With
Karina in service
Mar 30, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

We're pleased that Karina took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We appreciate your business and we can't wait to see you again soon! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 27, 2020

Great, friendly, accurate and honest service! My brother and I had to get his truck serviced in Ontario because a nearby Dodge dealership did a terrible job on recall work and other work. We conta More

by Loreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Dave, Corina & Marcelo and a tech
Mar 30, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 25, 2020

GREAT SERVICE DURING TROUBLED TIMES BRITTNEY WAS MY SERVICE WRITER. SHE IS GREAT. I ARRIVED AT 8:30AM I I HAD 5 TEMS THAT REQUIRED WORK.. SHE KEPT ME ADISED OF PROGRESS THRU I-PHONE MESS More

by THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRITTNEY
Mar 26, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Thomas, Brittney is amazing and we will be sure to let her know about your kind words! Thank you for taking the time to let us know how we're doing and we look forward to working together again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 12, 2020

My car was past due for my oil change so I stopped by hoping they accepted walk-ins and they did! Took about an hour or so but waiting with my three year old wasn’t horrible. We bought some snacks and th More

by Brianna G
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Mar 13, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Brianna, We're happy to see you had a quality service experience and your first oil change was completed in a timely manner. Thanks for choosing us here and we can't wait to see you at your next visit. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

February 21, 2020

Great service department, from check-in thru dropping car off, prompt service, great shuttle service. We will definitely continue to bring our Jeep Grand Cherokee in More

by Jose
Recommend Dealer
Yes
Employees Worked With
Karina
Feb 25, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Jose, It gives us great pride knowing that our team took such good care of you! We appreciate your feedback and hope to see you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

February 15, 2020

We recently worked with Freddy while purchasing a Jeep Grand Cherokee. If you want a hassle free experience when you purchase a vehicle, deal with Freddy. More

by Mike P
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Feb 15, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mike, We work incredibly hard to provide our customers with an amazing car-buying experience, and hearing feedback like yours is why we do it! Congrats on your new Jeep Grand Cherokee! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

February 08, 2020

New purchase of Grand Cherok and purchased my lease Rubicon. I have been a satisfied customer of JCD of Ontario for 6 yeas. I have been extremely satisfied with Jason Keene and recently worked with Freddy and Ca More

by Stuellaboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo and Cassava dy, Jason Keene
Feb 11, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your thoughts! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

February 07, 2020

Great customer service Karina was so attentive and helpful she made sure I was being taken care of anf kept update me on my vehicle. More

by Emily
Recommend Dealer
Yes
Employees Worked With
Karina
Feb 07, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Emily, We're pleased that Karina took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 22, 2020

Request agreed to but ignored Requested a recharge to drive the Fiat 500e 70 miles back to Palm Springs, but, apparently the request fell through the cracks and didn't happen. Requ More

by weboptimist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Jan 23, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

We understand your frustration and must provide better communication. We apologize for the inconvenience and we'll be making sure this doesn't happen again. Should you like to discuss this in any greater detail, please contact me. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

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