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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.7
439 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 439 reviews

September 20, 2018

Terrible Service / Issues with Brand New Challenger The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. More

by Very Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brittney & Dave (Service Mgr)
Sep 21, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Communication is vital and we're disappointed we've done a poor job at communicating with you about your Challenger. I'd like to speak to you about this at your earliest convenience and help get this resolved. Please contact me when you have a chance. I look forward to speaking with you. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

August 15, 2018

Joke of a dealer To whoever see this post do not go to this dealer!!!!! The service manager Dave is lazy and rude he will try to scam you out of your warranty and I'm More

by Steelrain235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
Aug 15, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see that recently you didn't receive the high-level of service you have been accustomed to receiving from us. I'd like to learn more about what transpired with a member of our service team and provide you with the 5-star service you deserve. Please contact me at your convenience. I look forward to speaking with you. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 21, 2018

Made it easy to buy my truck . This was the easiest car purchase I ever did .After ordering a truck that I wanted there was a little weight for it to arrive at the dealership about More

by Kellyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Folden
Jul 23, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We thrive on positive feedback from all of our guests and are so pleased to hear that you had an amazing car-buying experience. Thank you so much, and please stop by in the future to let us know how your new truck is treating you! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 18, 2018

Great sales person, Oscar Arreola was a great sales person he made me very comfortable in my purchase of a new Jeep. This is the first Jeep I have ever owned, I have alwa More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Arreola
Jul 19, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mark, Oscar is awesome and always make sure our customers go home happy. We know you're going to love your new Cherokee and please feel free to call or stop by if you have any questions! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 05, 2018

Service on my 2014 Jeep "Excellent & Fast Service" - Thanks DORIAN and the Technician Team for fast service on my oil change. I came in at 4:00pm and by 5:05pm I was out More

by Maria Lacy
Recommend Dealer
Yes
Employees Worked With
Dorian Suarez
Jul 05, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Maria, We are so happy that Dorian provided you with such a quick and easy visit! Thanks for stopping by and we hope to see you again shortly. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

June 26, 2018

Purchased 2018 Ram 1500 The process from start to finish went smooth. Great customer service, was given a detailed explanation of all the paperwork to be signed. Would defini More

by Dguz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Jun 26, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We are pleased to hear that you received an easy, painless car-buying experience and we're thrilled you went home happy! We hope you're enjoying your new RAM 1500 and please do not hesitate to let us know if there is anything else we can help you with. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

June 14, 2018

They con't care about you, just the sale Was in the market for a Jeep and decided to stop in at 2 places, Moss Bro and Jeep Chrysler Dodge, to do a price comparison before making my decision. More

by thohell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben
Jun 15, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Please contact me regarding your experience at bgood@jcdontario.com. We don’t have a Ruben that works here and in no way shape or form accept that type of behavior from our team members. I’d like to get to the bottom of this with your help. Thank you in advance. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

May 26, 2018

Will misinform you about a car to make the sale I asked 2x re: navigation system. Freddy said it had navigation. I paid $2000 extra. Turns out no navigation. Did same thing to another customer More

by JA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Arvayo
May 30, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi JA, This should never happen. Please contact me at your earliest convenience so we can get this resolved. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

May 18, 2018

Jeep Liberty service Jose has been my main service man for 6 years. I have always received excellent treatment and service from him and other employees. I bought my Jeep L More

by LoveMyJeep618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
May 18, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

It's so great to have you as a part of our family, and we can't tell you how nice it is to hear that Jose always provides you and your Jeep with a 5-star service visit. We look forward to working with you for years to come! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

May 18, 2018

Keeping me running to 285,000 miles Yeah! Have taken my car here since I purchased in 2008. Am @ 285,000 miles and she runs like a top! Dana & his team take great care of my Liberty Sport and More

by JeepGirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lewis
May 21, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

It's wonderful to hear that you were impressed with your service experiences with us! We hope your Jeep is running like new and we look forward to serving you for another 10 years! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

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