Jeep Chrysler Dodge RAM of Ontario

Carl Mills provided excellent customer service! The service I received was great, absolutely NO complaints. I scheduled an appointment for the recommended maintenance at 10k for my Challenger and a The service I received was great, absolutely NO complaints. I scheduled an appointment for the recommended maintenance at 10k for my Challenger and all went smooth from the moment I walked in the door. My service advisor was Carl Mills and I will request him for all future visits. Carl provided excellent customer service and was very patient answering my questions. I recommend Carl Mills to everybody seeking any type of vehicle service! More

Good Experience! Great dealership, no hassles, no pressure. Very friendly atmosphere. Chad our sales person was great! We purchased a Jeep for our grandsons 16th bi Great dealership, no hassles, no pressure. Very friendly atmosphere. Chad our sales person was great! We purchased a Jeep for our grandsons 16th birthday and he is in love with it More

Jose was perfect, as was our service! On my recent trip to Jeep Chrysler of Ontario, I received exactly the sort of service that I've come to expect from this fine dealership!! Jose, my S On my recent trip to Jeep Chrysler of Ontario, I received exactly the sort of service that I've come to expect from this fine dealership!! Jose, my Service Advisor, was courteous, professional, and got what I needed done in a quick and perfect manner. His communication, and suggestions were spot-on, and much appreciated!! Such great service is one of the main reasons we bought our brand new Jeep Wrangler Sahara Unlimited from Jeep Chrysler of Ontario, back in 2016, and all our service visits have been excellent. I would trust Jose, and this dealership, to provide top-of-the-line service on every visit, and should we purchase another new Jeep, it will be from Jeep Chrysler of Ontario!! Thanks to Jose, and the whole crew, for keeping us very happy with their excellent service!! Take care, and God Bless! Mark More

Ad not accurate My visit to the dealership was fantastic, Alex had my oil change done promptly, and didn't try to gut me for "extras". My complaint is I went in becau My visit to the dealership was fantastic, Alex had my oil change done promptly, and didn't try to gut me for "extras". My complaint is I went in because of an email ad for a discounted oil change. Turns out the ad was for an oil type my car cant use, yet the email addressed my type of car specifcally. This was a bait and swithch tactic.. . I was disappointed that I was misled. More

Carl was exceptional!! Great customer service My visit to the dealership was a pleasant experience. Greeted by Carl who was kind and professional- ready to assist me with my car need. My visit to the dealership was a pleasant experience. Greeted by Carl who was kind and professional- ready to assist me with my car need. More

Service call I am so satisfied with the fast and courteous service I receive ,with the service department Jose ortega is very knodgeable in knowing the problem wi I am so satisfied with the fast and courteous service I receive ,with the service department Jose ortega is very knodgeable in knowing the problem with my jeep More

Inventory and Service! This dealership always has a great inventory to choose from and an excellent service department. Their sales and finance staff are knowledgeable and f This dealership always has a great inventory to choose from and an excellent service department. Their sales and finance staff are knowledgeable and friendly, allowing for a comfortable purchasing experience. The service staff is competent and friendly, handling warranty work and regular service in the same courteous manner. I have recommended this dealership to both family and friends with many happy purchases and prompt repairs. More

Services I took my car for an oil change. Was told it was going to take 1.5 hours. After 2 hours of waiting inside, I come outside to see my jeep still parked I took my car for an oil change. Was told it was going to take 1.5 hours. After 2 hours of waiting inside, I come outside to see my jeep still parked in the waiting area. Other cars behind me got serviced first. Highly unorganized, not enough staff, not so welcoming. I received my car after 5 hours. More

Worse vehicle ever This is for Brandon G. I went to ontario jeep in April I got Renegade they said they did a expection on it but apparently that wasn't true because This is for Brandon G. I went to ontario jeep in April I got Renegade they said they did a expection on it but apparently that wasn't true because I had a have the fan replace now the 4x4 lines and key knob Always shows up on my screen so I get Anxiety now because I'm not sure if my car's gonna totally stop on me when I'm driving now when I go to start my jeep I'm always having to touch Key knob so it will start I am so unhappy I've had this Jeep 5 months !!! More

Terrible Service / Issues with Brand New Challenger The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. They do not communicate with the customer, give a lot of BS instead of results. Not sure why a brand new car would need shocks, alignment, hood has been removed and has a noise that no one can figure out. Still have not gotten any answers. I would think my car would be top priority, however, they only seem to look at it when I call to complain. Definitely DO NOT recommend this dealer. You will be sorry, as I am. More