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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.7
439 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 439 reviews

August 30, 2023

I have been going to this dealership since 2009 highly recommend them very professional always take care of my needs More

by Fredspms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk and Britney in service
Sep 06, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your stars! We are so happy to hear our team has delivered nothing but 5-star service all these years. We look forward to many more! Regards, Chris Howard General Sales Manager chris@jcdontario.com

August 12, 2023

Jeep is the best place to get service,they give you good service and gives you a ride home and pick you up if you need one More

by Esi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 15, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Esi! We're thrilled to hear that our team provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future. Regards, Chris Howard General Sales Manager chris@jcdontario.com

August 10, 2023

My service advisor has been very responsive and informative I would recommend him Craig Martinez to serve as your official advisor More

by F4mslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
Aug 14, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your stars! It's wonderful to hear Craig has delivered nothing but quality service. We look forward to working together again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

August 06, 2023

Sales team and Finance was easy to work with, but it takes so long to buy cars now days. I did not get any acknowledgement that I was a returning customer even though I let them know that I had bought a More

by shawn_butters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo & Reginal
Aug 07, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Shawn, We appreciate your feedback and we're disappointed that you weren't completely satisfied with your experience. Your loyalty should have been recognized and this is something that we will be sure to take note of, as both your business and the business of our valued guests are greatly appreciated. Thank you for bringing this to our attention and should you ever like to discuss anything, please don't hesitate to contact me directly. I'm here to help. Regards, Chris Howard General Sales Manager chris@jcdontario.com

August 05, 2023

Sales stands by there cars even after sales deal is done. David is the man More

by orlando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David saad
Aug 07, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Orlando, We appreciate both your business and your positive feedback. Should you ever need anything, please don't hesitate to let us or David know. We are always happy to help. Regards, Chris Howard General Sales Manager chris@jcdontario.com

August 02, 2023

This is my local dealer although I bought from a different one. This was my first service. Office staff was good and efficient. Sure would be nice if the shop could do a simple oil/filter change wit More

by fitcoguitars
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jason Keene
Aug 03, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

First impressions are very important, which is why this is discouraging to read. We must be providing both quality and accurate service, and it's clear that did not happen. We appreciate you bringing this to our attention and would like to speak with you further about these oil spots. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

August 02, 2023

Amazing service here by Rolman and his sales manager. Left the dealership with a brand new truck that I’m completely happy in. More

by JABB4X4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolman Rojas
Aug 03, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Congratulations on your new truck! We love to hear Rolman delivered an excellent experience. Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

July 29, 2023

First time customer and was impressed and satisfied with the service rendered. Will definitely be back! More

by KBV
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont, Jason Keene
Aug 01, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for giving us a chance to earn your business, KBV! We are so proud of our team for making your first visit an excellent one. We look forward to taking care of your future auto needs! Regards, Chris Howard General Sales Manager chris@jcdontario.com

July 22, 2023

Fast and professional. Kept me updated via email and text while I waited in the lobby More

by Jay5johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keene
Jul 24, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We love to hear your service visit went seamlessly! Thank you for choosing us! Regards, Chris Howard General Sales Manager chris@jcdontario.com

July 08, 2023

The service overall was really good and I will go there again. I still will also recommend this service center. The reason it was not 5 stars is because no one communicated with me and when I reached out n More

by lilfishies4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene
Jul 11, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're happy that overall you had a quality service experience and we appreciate the feedback regarding the lack of communication. It's important we are communicating properly and we will be sure to address this with our team. Thanks for this positive review and for choosing us here for your vehicle needs. We hope to work together again soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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