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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.7
439 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 439 reviews

March 20, 2023

All I can say is I truly appreciate, the help of the employes who work in the sales department. David Saad, Freddy, Jason Keene and Cristian Martinez. They have the Most Honest, transparent and amazing More

by Keanu Valverde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad, Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Mar 21, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us, Keanu! It's a team effort here & we're thrilled we delivered the quality shopping experience you were looking for! Congratulations on your new Jeep and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 15, 2023

The team was very professional. Especially David Saad. Straight and to the point and not having a lot of the common tactics you see from typical dealers. Overtired was a very More

by John Schafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad, Jason Keene
Mar 15, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so glad to hear your visit went smoothly overall, John! We look forward to delivering a 5-star visit next time! Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 13, 2023

They are the worst took six weeks to fix car and got it back next day the problem started again. They refused to back their work!! Do not go there!!! Beware ! I’m sure they will comment something nice but More

by Tiredofthescam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale, Brandon, Kirk !!!
Mar 13, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see that this vehicle issue persists and you've been unhappy with a lack of a resolution. I would like to learn more about this and see what we can do to get this resolved once and for all so you can enjoy driving your vehicle. Please contact me at your earliest convenience. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Mar 13, 2023 -

Tiredofthescam responded

You’ve been contacted and weren’t willing to come to a reasonable viable solution. So stop faking concern on this platform. I hope no one falls for this !!! You all are scammers!

March 11, 2023

Service was great. Done in a timely manner and I was update throughout the process. I don’t recall the rep’s name but she was very helpful and did an outstanding job. M More

by Lmaitchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont, Jason Keene
Mar 13, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your experience, Lee. We're proud of our service team for ensuring a 5-star visit, and we can't wait to work with you again! Take care. Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 03, 2023

Excellent customer service! Kirk , Marisol & their team are always there to help with my car needs . More

by Marshaq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk & Marisol
Mar 06, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Marsha! It's a team effort here and we're thrilled you always enjoy your visits with us. We look forward to working with you again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 02, 2023

Good Salesman. Mr. Ali Barakzai was a pleasure to work with. Sales floor could use more seating area. More

by mikemondon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Barakzai
Mar 06, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your stellar rating and feedback, Mike! We're happy to hear Ali delivered an excellent visit. We look forward to working with you again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

February 24, 2023

The service department is an extreme disappointment. I have a 2021 jeep Sahara 4xe .. it has two recalls on it. I made an appointment at 9:30 to bring in my jeep and I was just astounded to hear that th More

by Kbadkins71
Recommend Dealer
No
Employees Worked With
Brandon Goodermont, Jason Keene
Feb 27, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We understand your frustration, as we're working our hardest to accommodate our guests in a more timely manner. While I understand you ended up taking your Jeep elsewhere, should you like to discuss this further, please feel free to contact me. Your feedback is greatly appreciated. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

February 22, 2023

Been to this dealer twice before and they were always too busy to get me in. Troy Turner 100% salvaged my opinion of this dealership, got me in and out. I’ll definitely use Ontario Dodge for service as long More

by Nukldragger
Recommend Dealer
Yes
Employees Worked With
Troy Turner
Feb 23, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for giving us another chance! It's wonderful to hear Troy went above and beyond to ensure you were taken care of! We look forward to working with you again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

February 22, 2023

My experience with this dealership was amazing. They made the process smooth and explained everything to me completely. I will definitely recommend them! More

by pasumme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Tahan, and Chad in sales
Feb 23, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your stars and recommendation. We look forward to delivering another excellent visit soon! Take care. Regards, Chris Howard General Sales Manager chris@jcdontario.com

February 20, 2023

It was great and quick no problems they had coffee water I drove from Apple Valley . More

by goldnuggets53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Feb 21, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us! We're pleased to hear our team ensured your visit went smoothly and we look forward to providing you with another stellar visit soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

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