Jeep Chrysler Dodge RAM of Ontario

leaking power steering pump I took my older truck in to replace the leaking power steering pump. they kept my truck to order new power steering lines, not the pump. When I got I took my older truck in to replace the leaking power steering pump. they kept my truck to order new power steering lines, not the pump. When I got it back the lines were full of air and the truck was hard to steer. I notified them of the situation and they said it would take time for the air to leave the lines. Meanwhile, I kept putting in more power steering fluid. it still leaked. I took it back and said it still leaks check the pump and after keeping the truck all day they said it didn't leak. I took it back a third time and the same thing, they said it didn't leak. I told them it did leak and my driveway could prove it. they parked the truck in front and told me to come back the next day. When I came back the truck was still in the same place and they said it didn't leak. ENOUGH! I took it to a real mechanic and he replaced the pump and it doesn't leak. I had also asked them to check the glow plugs because it was hard to start. They did nothing about it. All I got was a runaround. Never again! More

Freddy was the best. Freddy was so amazing and worked with us on everything until we were happy. Amazing sales rep!!!! I will keep buying cars they Freddy Arvayo! Freddy was so amazing and worked with us on everything until we were happy. Amazing sales rep!!!! I will keep buying cars they Freddy Arvayo! More

excellent service JCD of Ontario exceeded our expectations, Freddy Arvayo and Cassidy made us feel very welcome and made the process quick and easy, car buying done und JCD of Ontario exceeded our expectations, Freddy Arvayo and Cassidy made us feel very welcome and made the process quick and easy, car buying done under 4 hours. And we love our new Dodge Durango !!! Truly wonderful experience. More

Lifetime Power Train Warranty I had been going to thus dealership since I purchased my vehicle Chrysler 300 in 2007, the first 5 years they sent me a notice to bring my vehicle in I had been going to thus dealership since I purchased my vehicle Chrysler 300 in 2007, the first 5 years they sent me a notice to bring my vehicle in for the 5 year inspection but when the 10 year approached no communication was even sent once I realized in 2019 that I missed the inspection it was too late and now to hey want to start sending me reminders again to get me to visit for a milestone inspection that requires me to pay now. So no I will not be using this location anymore. More

Customer service Excellent customer service. Would recommend anyone to come here. Kevork was very helpful and friendly when approaching me. The quality of work was exc Excellent customer service. Would recommend anyone to come here. Kevork was very helpful and friendly when approaching me. The quality of work was excellent I couldn’t be happier. More

AWESOME CUSTOMER SERVICE NICK MERANCIO WAS THE SALESMAN THAT HELPED US BUY OUR DODGE RAM. HE MADE THE PROCESS SO MUCH EASIER THAN IT HAS BEEN IN THE PAST. WE WEREN'T THE EASIE NICK MERANCIO WAS THE SALESMAN THAT HELPED US BUY OUR DODGE RAM. HE MADE THE PROCESS SO MUCH EASIER THAN IT HAS BEEN IN THE PAST. WE WEREN'T THE EASIEST CUSTOMERS WITH 2 KIDS, HOWEVER HE WAS PATIENT AND UNDERSTANDING TO WHAT WE NEEDED AND ULTIMATELY GOT US THE BEST TRUCK FOR OUR FAMILY. WOULD DEFINITELY RECOMMEND THIS DEALERSHIP AND ASK FOR NICK! More

Great Clean, wonderful and great service. Jesse sold me my 2019 Challenger, was ready for test drive and very personable. Would recommend Jesse for best ser Clean, wonderful and great service. Jesse sold me my 2019 Challenger, was ready for test drive and very personable. Would recommend Jesse for best service!!! More

Fast & easy service Jose Ortega provided me with excellent service and professionalism. Much better experience than where I purchased my truck. Can't wait to go back for Jose Ortega provided me with excellent service and professionalism. Much better experience than where I purchased my truck. Can't wait to go back for my next service. More

Depends on who you know If you know the right people, then you will be OK, if you are a regular customer in NEED of service, you are screwed and better off going somewhere el If you know the right people, then you will be OK, if you are a regular customer in NEED of service, you are screwed and better off going somewhere else. Save yourself the headache. Waited for 45 minutes for the "VALET" to bring my car but the ladies that were there (just got dropped off from a LYFT ride) were there for 5 minutes and their car was already being delivered to them. I asked what the heck??? and the response I got was "they were here first.. so I helped them first... you can wait. More

Friendly service above and beyond Dan Trimmer service advocate took me and my truck in at 7:30 am and I was back on the road with a rental car by 8:15. Amazing service. Dropped off my Dan Trimmer service advocate took me and my truck in at 7:30 am and I was back on the road with a rental car by 8:15. Amazing service. Dropped off my rental at 4:45 and was back on the road with my recall repairs intact by 5:15. Thank you Dodge Ontario More