Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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436 Reviews of Jeep Chrysler Dodge RAM of Ontario
Service was great. Done in a timely manner and I was update throughout the process. I don’t recall the rep’s name but she was very helpful and did an outstanding job. M Done in a timely manner and I was update throughout the process. I don’t recall the rep’s name but she was very helpful and did an outstanding job. My name is Lee Aitchison so hopefully can you can relate the person who I worked with. Thank you. More
The service department is an extreme disappointment. I have a 2021 jeep Sahara 4xe .. it has two recalls on it. I made an appointment at 9:30 to bring in my jeep and I was just astounded to hear that th I have a 2021 jeep Sahara 4xe .. it has two recalls on it. I made an appointment at 9:30 to bring in my jeep and I was just astounded to hear that they would need to keep my jeep up to two weeks. I have never experienced service like this before I owned a BMW before and when I made an appointment to take my BMW in for service, I would get it back within a day and if they needed to keep it a little bit longer it was a couple of days, but never have I ever been told that I would have to leave my vehicle at the dealership for two weeks before they would actually get to it, please tell me this isn’t real. I will never be taking my vehicle to this dealership to get serviced. I found another dealership in Claremont that said that they would have my car serviced within 2 to 3 days. Beware don’t take your vehicle here. More
My experience with this dealership was amazing. They made the process smooth and explained everything to me completely. I will definitely recommend them! They made the process smooth and explained everything to me completely. I will definitely recommend them! More
Been to this dealer twice before and they were always too busy to get me in. Troy Turner 100% salvaged my opinion of this dealership, got me in and out. I’ll definitely use Ontario Dodge for service as long busy to get me in. Troy Turner 100% salvaged my opinion of this dealership, got me in and out. I’ll definitely use Ontario Dodge for service as long as Troy is there. More
If there was ever a wronged made right-it was done by Jeep Chrysler Dodge RAM FIAT of Ontario. Dale Sponseller really turned my experience into a positive one and demonstrated what excellent customer ser Jeep Chrysler Dodge RAM FIAT of Ontario. Dale Sponseller really turned my experience into a positive one and demonstrated what excellent customer service looks like. He alone went above and beyond to ensure that I did not leave and carry a negative experience with me but rather gave me a reason to give testimony to his human kindness, customer service and dedication to his position. I can tell everyone I know with a Jeep, Chrysler, Dodge or FIAT that Ontario is the place to go. Customer Service means everything to me and evidently it does to Dale as well. His kindness is truly appreciated by the Watson family. Michelle Watson More
Dale the service Manager and Brian the Transmission technician were helpful and fixed my transmission perfectly. They both distinguished themselves by exceeding the highest expectations for customer s technician were helpful and fixed my transmission perfectly. They both distinguished themselves by exceeding the highest expectations for customer service. In my opinion, they should be commended. Thank you! More