Jeff Belzer's Lakeville

Super helpful and not pushy in any way Bob Soucheray was amazing, super accommodating to all my questions needs and concerns, was very patient letting us see and try all our options, and I Bob Soucheray was amazing, super accommodating to all my questions needs and concerns, was very patient letting us see and try all our options, and I went through all my options, I never felt push or rushed to make a decision or a purchase, super friendly and understanding! He made purchasing a new car fun and exciting! More

John was very friendly. Our sales man was great easy to work with. Worked with two of us mostly over the phone, always returned messages in a timely fashion and always very c Our sales man was great easy to work with. Worked with two of us mostly over the phone, always returned messages in a timely fashion and always very curtious. More

Disappointing Sales Buying Experience Made an appointment with Bob Souchary. He wasn't even going to be there, but did not tell me that. He had passed me on to someone else. Gee, I felt Made an appointment with Bob Souchary. He wasn't even going to be there, but did not tell me that. He had passed me on to someone else. Gee, I felt so important! Well, okay the other guy was nice enough, but seemed to rush me along. I came in with a pretty good idea of what I wanted. Test drove the one vehicle and I was interested to buy. One thing that turned me off right away was his discussion about how important to give him and his "team" a good review or they won't get paid. (sigh). I have hesitated in doing this review, because I want them to get paid, but decided Belzer Management should take a look at their sales process from my perspective. Dare I say, it was because I'm a woman? Hmmm makes me wonder. We talked about pricing, but I wanted to see what all my options were. I assumed, we'd finalize all that once I talked to finance. I sat in the waiting room for hours, when I was finally called to discuss deal with finance guy, he had the papers all set, just "sign here". What? Wait a minute. That's not the company I wanted to do business with. The salesman assured me that Belzer worked with all financial institutions. (Not true). If that wasn't bad enough, the finance guy NEVER discussed options with me, what if I didn't trade-in my car, And the worse thing is that he kept badgering me to take out an extended warranty after many flat out "No, not interested". He belittled me, saying it's just $30 more a month & basically I'd be crazy to not take it. I did finally take it just to get on with things. I could kick myself! I will never use it and that was a pricey, unneeded line item. xxxx! The worst thing that haunts me to this day, is Belzer basically stole my trade-in from me. I even called to try and buy it back, what? huh? no one knew what I was talking about and oh, yeah we'll have someone call you back...never did. Belzer is a huge dealership. My business will not make or break them. I sure wish I could do that whole thing over again. Bad experience for me. I will take full blame for letting all that happen, but take care of yourself, the Belzer sales process can make your head spin. I'm very disappointed. This is my 3rd Kia. Love the car, but I will be more wary and less trusting next time, and it won't be Jeff Belzer ever again. More

Jeff Shadrick was great! I worked with Jeff Shadrick on a new Silverado. He was great to work with and I would recommend him to anyone. Best priced Silverado I could find! I worked with Jeff Shadrick on a new Silverado. He was great to work with and I would recommend him to anyone. Best priced Silverado I could find! More

Car Buying Experience Donny was very friendly and helped us find the right vehicle and financing plan for our family. I'd recommend his expertise to anyone looking to start Donny was very friendly and helped us find the right vehicle and financing plan for our family. I'd recommend his expertise to anyone looking to start their car buying experience. More

Great Customer Service Belzer’s team was great. Aaron , Jessica, Joseph and Sean thank you for getting us our Dream Car.From the moment we step in until we drove off this Te Belzer’s team was great. Aaron , Jessica, Joseph and Sean thank you for getting us our Dream Car.From the moment we step in until we drove off this Team displayed professionalism . More

Very Friendly All the employees here are super friendly. The entire process of working with each group from the sales to the delivery coordinator was pleasant. I'm All the employees here are super friendly. The entire process of working with each group from the sales to the delivery coordinator was pleasant. I'm loving my new Chevy Trax and will go back to Jeff Belzer's for my next car purchase. More

Polite and fast. The employees where really friend and when out of their way to make me and Amy fairy feel comfortable, they also made sure they understood eachother B The employees where really friend and when out of their way to make me and Amy fairy feel comfortable, they also made sure they understood eachother Beside the language differences. More

Great experience!! Everyone at Jeff Belzers is always so friendly, accommodating and efficient! I had a great experience leasing my new traverse, it is perfect for my fa Everyone at Jeff Belzers is always so friendly, accommodating and efficient! I had a great experience leasing my new traverse, it is perfect for my family. Thank you to Jeremy Anderson, Bob Burke, Josh Heimkes and Tyler Grubb for all of your help! More