
Jeff Belzer's Lakeville
Lakeville, MN
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Honest and Quick! We thought our situation and budget would be hard to work with but Brandyn and Tim started the work before we even got in the office! In less than 24 We thought our situation and budget would be hard to work with but Brandyn and Tim started the work before we even got in the office! In less than 24 hours from first contact online the day before we were out the door in our new vehicle with a payment less than budgeted. Only spent a couple of hours in the dealer on a busy Saturday! More
Great experience great deal! I was able to fill the online info, get contacted by a friendly voice and then have follow up the same day as I purchased my new Ram 3500. When I got I was able to fill the online info, get contacted by a friendly voice and then have follow up the same day as I purchased my new Ram 3500. When I got to the dealership my contact person was prompt and ready to help me in any way he could. We continued through the process, met many friendly caring staff and finally purchased our vehicle. More
Great experience! Great experience buying a used Kia Sportage at Jeff Belzers! Our sales person Mike was very polite and stayed after hours to complete the deal (which Great experience buying a used Kia Sportage at Jeff Belzers! Our sales person Mike was very polite and stayed after hours to complete the deal (which was a good deal to begin with).the GM stopped by to say hi and check out my trade. And the finance person Michael was also super nice and stayed back nearly 2 hours after store close to take care of everything!! Very impressed and would definitely shop here again. More
Disappointing For a brand new buyer with no credit, I was walking in completely misinformed. I didn’t know what to expect or the right questions to ask. I arrived e For a brand new buyer with no credit, I was walking in completely misinformed. I didn’t know what to expect or the right questions to ask. I arrived early in the morning Friday after sending them every piece of the needed documents I could to make the process quicker. I arrived and met with Bob who I had been emailing the past couple days. He was very distant and did not ask ANY typical questions or attempt to get to know me as a customer. I understand this industry relys on purchases to make money however, with the reviews I received I expected better customer service. He was away from the desk 85 percent of my whole visit I didn’t even know what the value I was approved for or what type of vehicles were available. On my online application, I expressed Interest in a Chevy for my new vehicle. After being away for a half hour Bob came back with a 2015 Kia Forte and says that I am limited into what purchases I can make with little credit. I was confused that a 2015 vehicle was the only available option with little credit without being shown other vehicles. After driving the Kia, I knew immediatly that I did not want this vehicle. Upon talking to Bob, he seemed noticeably frustrated that I didn’t want a Kia. I expressed again to him my interest in a Chevy which was the intent of my visit. After driving a Chevy Cruze, I knew this was the car for me and luckily they found one with a warranty. After being bombarded in the waiting room by the retailers, I was finally ready to sign paperwork. It was only upon signing The paperwork was I informed of my payment and the total price of the vehicle. I felt like all they wanted was the signature. They only answered questions when being prompted. I knew nothing about the car fax or even how much I was approved for. I didn’t even know the price of the vehicle until five minutes before leaving. I’m very grateful for my vehicle and the warranty however, the customer service was unacceptable for a new car buyer. I do NOT recommend this place for anyone making a first purchase or trying to find a dealership that works their hardest to accommodate what you hope to find in a vehicle. More

Great dealership. Very courteous and professional We drove about 3 and a half hours after weeks upon weeks of searching for the right vehicle at the right price, and Jeff Belzer’s dealership seemed to We drove about 3 and a half hours after weeks upon weeks of searching for the right vehicle at the right price, and Jeff Belzer’s dealership seemed to fit. The moment we arrived, the salesman was already at the door waiting to greet us with a smile and handshake. We got there a little bit later than anticipated, but made it right before the rush so it wasn’t too long of a wait before the paperwork. It was all very smooth sailing and other employees greeted us as well. They made sure my car had a full tank of gas and was cleaned before leaving the dealership. This was my first car purchase and the experience was great. I’ll definitely keep this dealership in mind next time around in the future. I recommend checking them out. They know your time is important and don’t want to waste it. There was also a young man who showed me how the electronic parts worked inside the car. I cannot remember his name, but he was very helpful and courteous as well. More
Great dealership. Excellent used car buying experience We found a used truck online and submitted a request for a test drive. Bob responded quickly and professionally to set up the test drive for us. We We found a used truck online and submitted a request for a test drive. Bob responded quickly and professionally to set up the test drive for us. We drove about a half hour down to Jeff Belzer's on a Friday evening. Bob greeted us and took us to the truck. After some polite and comfortable conversation about the vehicle he let us head out for a test drive, Upon our return we decided that we wanted to purchase the truck but our timing and planning were not ideal for completing the purchase process at that time. Bob helped complete as much paperwork as possible and arranged for us to return in the morning to finish. The next morning I had to fly solo with my two young children. Bob, Mike and their team members were fabulous about making the process efficient and quick so that my kids and I could be on our way quickly. Sales discussions were straight forward conversations without any stressful, high-pressure pitches. They kept me engaged, helped keep my children occupied and got us on our way before my kids hit the wall. I cannot say enough about the experience at Jeff Belzer's. They earned my business. I feel confident about my purchase and that they will stand behind it. More
New 2019 Chevy Traverse purchase John Binetti was very patient and helpful finding the right car for me. Jeff Belzer's has a huge selection of vehicles and the hardest part was decid John Binetti was very patient and helpful finding the right car for me. Jeff Belzer's has a huge selection of vehicles and the hardest part was deciding what color I wanted. John let me test drive a couple and got everything lined up for me over the phone and email after I left. I was able to come back on a later date and have a quick delivery of the vehicle. Thanks everyone at Jeff Belzers! More
No pressure car lease experience Jeff S. was amazing to work with he made the whole experience easy and painless! The other staff we came in contact with were also great! We will def Jeff S. was amazing to work with he made the whole experience easy and painless! The other staff we came in contact with were also great! We will definitely consider returning for future car purchases! More
Perfect Experience I had an amazing experience at Belzer's. This was my first time buying a vehicle, and I wasn't exactly sure what I wanted. I first went to Belzer's an I had an amazing experience at Belzer's. This was my first time buying a vehicle, and I wasn't exactly sure what I wanted. I first went to Belzer's and when I told Donny that I didn't care for all the "bells and whistles" of the more expensive models, he completely honored that request. He sent my dad and I out for a test drive, and simply wanted to know how our experience was. He listened and looked only within my price range and within my requests, and he far exceeded my expectations, without ever pushing us out of our comfort zone or urging us to make a buying decision. They were able to work with us on our trade-in value and from there Andy at finance did a stellar job. He helped explain everything in simple terms so I was fully aware of what I was signing onto and what all of my options were. The employees at Belzer's work with extreme professionalism and transparency, it felt like working with close friends or family. I would absolutely recommend them to everyone! More
2019 Ram Limited Bob KNOWS his stuff. I visited the dealership twice before making my purchase. Bob was a pleasure to work with each time. No pressure experience dur Bob KNOWS his stuff. I visited the dealership twice before making my purchase. Bob was a pleasure to work with each time. No pressure experience during the sale. More