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Jeff Belzer's Lakeville

Lakeville, MN

Overview
Reviews
Vehicles
4.8
6,436 Reviews
Call Dealership (952) 314-4695
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21111 Cedar Avenue

Lakeville, MN

55044

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Showing 6,436 reviews

August 23, 2023

Dave N. Is always friendly, professional and very helpful! Makes the buying process go smoothly! Always available if we have any questions. More

by cavemarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Nowacki, Anthony Kemper, Jayden Neary
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Aug 23, 2023 -

Jeff Belzer's Lakeville responded

We're delighted to know that Dave was able to assist you in making your buying process smooth! We appreciate the positive feedback. Thanks for supporting Jeff Belzer Chevrolet Lakeville!

August 21, 2023

The entire staff was friendly and we felt comfortable doing business. We received no pressure. More

by dadstuke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damen, Anthony Kemper, Tom Vitters
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Aug 21, 2023 -

Jeff Belzer's Lakeville responded

We are glad to hear that you felt comfortable working with our team. Thank you for choosing Jeff Belzer Chevrolet Lakeville!

August 18, 2023

Justin was great. The experience was fast and very pleasant. Love the new truck. Great place to purchase a vehicle. More

by benschneider498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Crowder, Bob Soucheray, Justin Smallfield
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Aug 21, 2023 -

Jeff Belzer's Lakeville responded

Ben, we're so glad to know that Justin made your purchasing experience a pleasant and efficient one at Jeff Belzer Chevrolet Lakeville. We thank you for choosing us and hope you enjoy the new truck!

August 16, 2023

I always have a great experience when I go to Jeff Belzer for my car needs. More

by len
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean,, Donny Abboud, Jr., David Moghadam
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Aug 16, 2023 -

Jeff Belzer's Lakeville responded

Len, we are so happy to hear you always have a fantastic experience with the Jeff Belzer Chevrolet Lakeville team! Thanks for the great review, and have a stellar day,

August 16, 2023

My salesman, Donny was very helpful and pleasant. Everyone else I spoke was very kind and helpful. More

by jasonherlitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donny Abboud, Jr.
Report | Print
Aug 17, 2023 -

Jeff Belzer's Lakeville responded

Thank you for the review! We appreciate the kind feedback about Donny and hope to see you again at Jeff Belzer Chevrolet Lakeville!

August 16, 2023

People were positive to work with. Staff were nice, vehicle was excellent, just what we were looking for. More

by Jms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Arnold
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Aug 16, 2023 -

Jeff Belzer's Lakeville responded

We're delighted to know you found exactly what you were looking for at Jeff Belzer Chevrolet Lakeville. Thanks for the positive feedback about our team and your new vehicle!

August 15, 2023

During the sale they are all smiles, afterwards not so much, I am smelling coolant out of the HVAC system, second trip today, different answer this time, it's normal break-in, loosing coolant, they were n More

by nealr
Recommend Dealer
No
Employees Worked With
Creed Medvec
Report | Print
Aug 16, 2023 -

Jeff Belzer's Lakeville responded

Neal, I'm sorry to learn about your experience and the issues you're having with your vehicle. This certainly isn't the kind of service we aim to provide. We'd like a chance to make things right for you - please reach out so we can discuss this further and find an appropriate solution. Thank you, Mike Shape - Service Manager - (952)469-6875

Oct 02, 2023 -

nealr responded

If you want to see how arrogant their mechanics are, question them on something, the above response is a generalized response to everything, if I could give them less than one star I would, never going back

August 15, 2023

Sells bad used cars, mine had multiple every where cost over 700 bucks to fix More

by bestlittlegranny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donovan Martin
Report | Print
Aug 20, 2023 -

Jeff Belzer's Lakeville responded

We take pride in our vehicles, and I sincerely apologize if your new vehicle has been experiencing issues. I'd appreciate the opportunity to learn more about the details of your experience and see what I can do to help here. Please consider contacting me directly when you have a moment. Thank you, Jon Barrows - General Sales Manager - 952-469-6830

August 13, 2023

Z was an excellent salesman. No pressure, friendly and knowledgeable. We had a previous experience with Jeff Belzer with a high pressure salesman and opted with another dealershi More

by dellinkert01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John "Z" Zadurski
Report | Print
Aug 15, 2023 -

Jeff Belzer's Lakeville responded

We're so glad to know that Z, Sean and Thomas provided you with a positive experience at Jeff Belzer Chevrolet Lakeville. We always aim for no-pressure sales and knowledgeable service. Thanks for recommending us!

August 10, 2023

vehicle was not clean had french fries and chocolate under the seats and in the cup holders. was promised a 2nd key fob and never received it even after dozens of phone calls and emails. More

by 12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donny Abboud, Jr., Anthony Kemper
Report | Print
Aug 14, 2023 -

Jeff Belzer's Lakeville responded

I'm sorry to read about your experience. It's important that every vehicle we deliver is clean and meets our high standards, so it's disappointing to learn this wasn't the case for you. I understand how frustrating not receiving a promised key fob can be as well, and would like to help resolve these issues for you directly. Please reach out at your earliest convenience - Thank you, Jon Barrows - General Sales Manager - 952-469-6830

Aug 17, 2023 -

12345 responded

So three days ago I responded the following message privately on this review, on Johns email and called him with a privetate message. No response what so ever from anyone at Belzers again. What the xxxx is wrong with you guys. Zero follow up with customers. And we are (were) repeat customers. Hi John, I did just call and leave a voicemail so feel free to call back. We would very much like to have a key fob mailed to us. As we were told the day we bought the 2022 durango back in february 2023 that there were two keys. We were there late in the day and most people were gone by the time we left. so I assumed that's why the car had french fries and chocolate under the seats and in the cup holder. just no one around to clean it.... but the key fob needs to be taken care of. We are over an hour away and don't want to go up there to have it programmed as we would have to take time off of work to do that. Please mail us the key fob as promised and we will take it to our nearest dodge dealer for programming if needed. originally we were told it had a 2nd key but since no one was around that late in the day they would have to mail it to us. That was back in february. After many phone calls, messages and emails still nothing from you guys. Please take care of this for us thanks you

Aug 21, 2023 -

12345 responded

You think just maybe one time you could actually respond back to us and do something about us not getting our key fob. This getting very old. I call and leave a message no response, I email no response, I respond to this message no response. Thinking about legal action now………

Aug 23, 2023 -

Jeff Belzer's Lakeville responded

I understand your frustration and I apologize for any communication issues you've encountered. I have confirmed with our sales team internally that they're on top of the issue. I assure you that your concerns will be addressed with a member of our team.

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