Jeff Belzer's Lakeville

Great in sales; problems with prep and minor issues with fin Shayne was great 2 work with. He was prompt, well informed and has a great personality. There was a delay/ communications problem with the prep f Shayne was great 2 work with. He was prompt, well informed and has a great personality. There was a delay/ communications problem with the prep folks, which I found irritating. Clearly wasn't Shayne's fault, but he remedied the problem swiftly and I left a happy camper. 're financing- there was a long wait. I asked someone to find out how long it would be. I think customers would be happier if finance informed at outset how long it would be. More

Overall great experience It was a very smooth process from test drive all the way through the purchase and leaving the lot. Everyone was very friendly and professional, they a It was a very smooth process from test drive all the way through the purchase and leaving the lot. Everyone was very friendly and professional, they all gave they're honest opinions through the whole process as well to ensure that I was getting what I wanted in a vehicle but also getting the best deal financially. More

Buying A 2017 Siren Red Suburban We came to Belzer to buy a 2017 Siren Red Suburban. We asked to see Jim McMahon first as we know of him from buying other cars at Belzer. Jim is alwa We came to Belzer to buy a 2017 Siren Red Suburban. We asked to see Jim McMahon first as we know of him from buying other cars at Belzer. Jim is always such a pleasant person. He referred us to Paul Johnson - That was a First Class decision. Paul listened to our list of needs and wants. He took immediate action to locate the Red Suburban. Paul called and kept us up to date on when the truck would arrive. He called again and said the truck is in and when he was available to work with us. Paul listened again to our financial needs and it was determined we should lease the truck this time and not buy it as we have done in the past. All numbers were crunched, and Paul made sure we were taken care of by Jim McMahon and that the truck was washed and vacuumed. Paul never left us hanging around. Paul was also at the truck to wish us well, thank us and say good by. He did an OUTSTANDING JOB, We shall return for my new car in the Summer of 2018!!!! More

Smooth transaction The entire process of buying a new Kia Optima was comfortable. I feel I got a lot of car for the price. My thanks to Joby, Tyler, and Mike. The entire process of buying a new Kia Optima was comfortable. I feel I got a lot of car for the price. My thanks to Joby, Tyler, and Mike. More

Awesome nice and professional people to work with. Joby Compton worked with my wife and I to buy our new Chevy, we looked and took a test drive in several cars, Joby's attitude was positive and his pa Joby Compton worked with my wife and I to buy our new Chevy, we looked and took a test drive in several cars, Joby's attitude was positive and his patience was appreciated.. He wasn't pushy I liked that he helped us to find a car that would work within our budget. ( A very nice car at that !.) I would recommend any one to work with him. More

40th Anniversary car A dream car after a month-long research journey. We visited other dealers and websites, but received personal attention here. Only three of the many A dream car after a month-long research journey. We visited other dealers and websites, but received personal attention here. Only three of the many dealers we contacted returned our inquiry. One was Belzer's. We purchased a Dodge Challenger 392 Scat Pack and we love it! Our friends love it! We all love the color! The attention we received from Shayne and the other sales people was understandable, even when we were committed to our longstanding tradition of overnight prayer and thought. We appreciated hearing about the features of the car. We especially appreciated the test drive in both vehicles we were considering and that really helped us make a decision. Thank you. We have already recommended the dealership. More

Great sales experience. Bob made sure we found the perfect car for our family. Would recommend and return. We got a fair price on our trade ins and a fair price in our new K Bob made sure we found the perfect car for our family. Would recommend and return. We got a fair price on our trade ins and a fair price in our new Kia. More

Bob Burke Bob was great to work with. I would defiantly refer my friends and family to him.the other employees at the dealer were very helpful as well. Bob was great to work with. I would defiantly refer my friends and family to him.the other employees at the dealer were very helpful as well. More

A great experience at Jeff Belzer's Lakeville Each guy that helped my dad and I with getting a 2017 Kia Optima (my dream car) were very friendly helpful and friendly. Bob even talked visited with Each guy that helped my dad and I with getting a 2017 Kia Optima (my dream car) were very friendly helpful and friendly. Bob even talked visited with and got to know us when he could've went home. I will definitely be back! Thank you all for everything! More

Buyer Beware We agreed on a price for a new car and then asked what we would get for our trade in. After waiting for 20 plus minutes they brought in a purchase ag We agreed on a price for a new car and then asked what we would get for our trade in. After waiting for 20 plus minutes they brought in a purchase agreement with the amount for the trade in we asked for but the purchase price was proportionately higher. We asked what happened and they wouldn't give us a straight answer so we asked for our keys and had to argue with them for 20 minutes before they would give us our keys! As we were leaving the "manager" said "You weren't even going to buy a car:" My husband was livid. He had bought a new car from them 5 years prior and had it serviced there. We made an appointment, brought in our trade in, and agreed to the new car price. We were very serious and felt they treated us poorly. So much for developing customer loyalty. More