
Jeff Belzer's Lakeville
Lakeville, MN
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Diego was awesome. I originally went to Jeff Belzers just to see what my trade was worth and left with a brand new Dodge Ram. Diego was very helpful and persuasive but I originally went to Jeff Belzers just to see what my trade was worth and left with a brand new Dodge Ram. Diego was very helpful and persuasive but not in the typical car salesman kind of way. I even recommended him to a colleague who ended up buying a car from him as well 2 days later. Good experience. More
A great experience in rushed car hunt. My husband and I experienced the breakdown of our only car's transmission on 2/5/17 returning from Eau Claire, WI. We got towed back to Richfield, MN My husband and I experienced the breakdown of our only car's transmission on 2/5/17 returning from Eau Claire, WI. We got towed back to Richfield, MN, on 2/6/17. I called Jeff Belzer's in Lakeville to inquire about used trucks and was put in contact with Bob Burke. He was very helpful and invited us to come out and take a look at some small trucks. We drove out right away hoping to find something that we could get some. Bob met us at the door and invited us to his desk. He asked some very specific questions about our needs and budget for a vehicle. He was so willing to show us many used and new vehicles that would fit our budget. We actually discovered that we didn't want a truck!! Bob found us a beautiful Equinox with low miles. He started the paperwork and had the car detailed and washed while we had our loan approved. We were able to take the car before the end of the afternoon! Each person we dealt with was friendly, pleasant and very positive. We will be back! More
Why Go Anyplace Else ! Very Professional. Not Pushy. They listen to you, not what they want to hear. Excellent all the way. I don't know why anyone would go elsewhere. Kee Very Professional. Not Pushy. They listen to you, not what they want to hear. Excellent all the way. I don't know why anyone would go elsewhere. Keeo up the good work.....and yes, I will tell my friends all about the great service. More
Resolved my issues right away We bought a used 2014 Chevrolet Traverse that we are happy with but the service after the sale was been horrible. We left the dealership at 8:30 with We bought a used 2014 Chevrolet Traverse that we are happy with but the service after the sale was been horrible. We left the dealership at 8:30 with a dirty interior and exterior and the gas light on. I called Diego on Monday and told him what happened and it was not until Thursday that he called me back and said he could not do anything and gave me the delivery manager's number. Joe was suppose to send me a gas card because I told him the detail is not as important as the gas that I had to put in it. I called the dealership and finally was able to talk to Joe and said I would be at the dealership at 10:30 Tuesday for a detail and gas card. I left at noon with dirty floor mats and no gas card. I went back inside and they said Joe was not around so here I am with no gas card and just drove 160 miles round trip for a cleaning that I could have gotten done for $7.00 at a carwash. More
Buy a car I was looking to buy a car and Bob helped steer me into a good car fit for future business needs. I am pleased with my purchase. I was looking to buy a car and Bob helped steer me into a good car fit for future business needs. I am pleased with my purchase. More
Awesome experience at Jeff Belzer's Chevrolet Had a wonderful buying experience at Jeff Belzer's Chevrolet. Paul Johnson is very knowledgeable and very pleasant to work with. I would not hesitate Had a wonderful buying experience at Jeff Belzer's Chevrolet. Paul Johnson is very knowledgeable and very pleasant to work with. I would not hesitate to recommend that you go to this dealership for your next purchase. More
Great service! Donald Junior was very helpful throughout the process, he was very knowledgeable about all questions we had! Donald 3 was also very friendly and did a Donald Junior was very helpful throughout the process, he was very knowledgeable about all questions we had! Donald 3 was also very friendly and did a great job explaining our new car to us! We will return to this dealership in the future! More
Bought a truck in need of repair Bought a truck with a crack in the front bumper. I called the dealership shortly after noticing the problem and they told me it would be fixed under t Bought a truck with a crack in the front bumper. I called the dealership shortly after noticing the problem and they told me it would be fixed under their dollar. I live an hour away and I wasn't able to get there right away. When I did make the trip they made me pay for the repair! I was whisked through there so quickly I didn't even have time to process. After some thought I called to discuss and I was told I couldn't get a refund because I didn't still have the correspondence and the pictures I sent when I noticed the problem because my phone did a factory reset a week earlier. Shouldn't the salesperson or office have record of this? They were calling me to get the vehicle in for repair after all?! More
Great service. Excellent prices. Bob has sold 2 cars to us. He has been very helpful finding out answers to any questions we had. Mike saved me a couple of hours driving by suggesting Bob has sold 2 cars to us. He has been very helpful finding out answers to any questions we had. Mike saved me a couple of hours driving by suggesting a way for my Credit Union to get the money to the dealership. Dylan was very helpful helping me pick out accessories. More
Poor service scheduling I called my old dealer in New Prague which is now part of Belzer group. They couldn't find the antifreeze leak on my 2015 ram 3500. 6.4ltr. so I thou I called my old dealer in New Prague which is now part of Belzer group. They couldn't find the antifreeze leak on my 2015 ram 3500. 6.4ltr. so I thought I would try their Lakeville store and they couldn't even scheduled me for 8 days. it seems like their customer service is very apathetic to their customer needs, stating that about all they could do was pressure test the system and check for antifreeze in the oil. I suggested how about they fix the problem. did not install any confidence that they would fix my vehicle and not waste anymore of my time. I've heard Jeff belzers had service related issues before now I can confirm that. More