Jeff Belzer's Lakeville

Jeremy Archibald Jeremy and all of the other employees I dealt with at Jeff Belszers I felt to be truly outstanding. I felt that they were working for me, not Belzer. Jeremy and all of the other employees I dealt with at Jeff Belszers I felt to be truly outstanding. I felt that they were working for me, not Belzer. More

Amazing people first time buying so I had no idea of what to do. I had Rachel Clubb who was astounding, she helped me through every step. Tim Naasz was a big help an first time buying so I had no idea of what to do. I had Rachel Clubb who was astounding, she helped me through every step. Tim Naasz was a big help and patient with me. After getting all of the paper work done Donny was helpful in learning all the features of my car. I left super happy and with a perfect car for me. More

silverado 17 the deals I have made here have always been to my satisfaction. they are very willing to deal and work to match other dealership prices the deals I have made here have always been to my satisfaction. they are very willing to deal and work to match other dealership prices More

New Car Purchase - painless From beginning to end, working with Jeremy on the Sales End, Donny on the delivery, Cole with the options and Andy with the financing it was an easy e From beginning to end, working with Jeremy on the Sales End, Donny on the delivery, Cole with the options and Andy with the financing it was an easy experience and and great group to work with from beginning to end. Low Pressure and extremely helpful team. More

Dissatisfied Customer I made an appointment to lease a new vehicle. I had made 2 previous appointments. One I changed. The second one was changed by the Employee. I arrived I made an appointment to lease a new vehicle. I had made 2 previous appointments. One I changed. The second one was changed by the Employee. I arrived on time for my THIRD appointment. I was told the person I had made the appointment with was not there. One of the other Employees called this person, and got no answer. I was passed around to 5 other people! ( the others had appoitments or were waiting for an appointment to arrive). I went to leave several times. This made me feel like they didn't care about my business! Finally I was taken to a 6th person who assisted me. While working with the 6th person, the original employee that I had an appoitment with called to say he had a flat tire.During the test drive the driver side window would not go up on a brand new vehicle. I was told it would be fixed. It is still sticking intermittently. I left a message for the service department several weeks ago. They have not called back. This dealership is lacking customer service! I would not recommend that anyone purchase or lease a vehicle from Jeff Belzers. I will say the 6th person who assisted me got the job done and was professional. More

Excellent experience from start to finish! I was very happy with my recent experience at Jeff Belzers! The staff was extremely helpful and very accommodating. It was a low pressure environmen I was very happy with my recent experience at Jeff Belzers! The staff was extremely helpful and very accommodating. It was a low pressure environment and they got me in and out very quickly. I would highly recommend to anyone looking to purchase a vehicle. More

Great Salesperson, Pleasant Atmosphere and Awesome Deals Choosing Jeff Belzer's for your next vehicle is the best decision you will make this year. My fiance and I searched high and low for a vehicle that su Choosing Jeff Belzer's for your next vehicle is the best decision you will make this year. My fiance and I searched high and low for a vehicle that suited our needs. Working with Scott Cassidy made that search fast, simple, and enjoyable. He got to know us and our needs right off the bat. Working with that information he was able to determine that a Kia Optima was our best choice. Of course he covered his bases and we tried several other brands within the same Vehicle Class. The Kia was great on price, comfort, and reliability. Their Finance Department, and Courtesy People were top notch as well. I would highly recommend Scott Cassidy @ Jeff Belzer's for your next vehicle. I plan on buying another vehicle this year, and it will be from him. More

New Purchased Experience I would like to start by saying that my recent original experience would not be a positive rating, granted this was Monday Jan 1st. The place was craz I would like to start by saying that my recent original experience would not be a positive rating, granted this was Monday Jan 1st. The place was crazy. Prior to I submitted an online questionnaire then drove through the parking lot, got out of my truck several time to look at trucks. Not one person came out to help me. I proceeded inside, went to all three locations and again no one came up to me. I was starting to think I stunk, but that couldn't have been the case as there wasn't anyone within 50 ft of me. Needless to say I left with a sour taste in my mouth. Shayne Goodson (Internet Salesman) called me the next morning, Jan 2nd. Saw it was Belzers and didn't answer. Later that day I received another call from Shayne, which I answered. Shayne explained the situation and offers they had going on as it was year end. I made my way down in 4:30 pm and we went through a list of trucks that met my specific criteria. In fact he already had one truck started and warming up (It was -18 with the windchill.) The truck was everything I was hoping for and more. Shayne asked the right questions and made me thankful I gave Belzers a second chance. The financial process was your typical process. Here is the value, here is the monthly payment, you'll need XXX money down, etc... We (Finance team) went back and forth for 15-20 minutes and came to a price and payment that was acceptable to me but only after I had signed a PA for my trade in and a PA for the new lease. Now I mentioned my down payment. We had originally & verbally agreed that I would make the first months payment on Friday, Jan 6th but right before the deal was completed Shayne came back with the dreaded "Well we only have one problem." "In order to make this deal happen tonight we are going to need that first month payment BUT, if you choose to wait until Friday Jan 6th and because you signed over the PA for your trade in and the PA for the new lease you can't drive either truck home." I didn't feel like setting up shop for the next 4 day and begrudgingly provided my CC for the payment. The 4 star rating is my overall experience starting from day 1. My Salesman rating for both Shayne (Internet Salesman) and Donny Abboud iii (Delivery Coordinator) is a 5 star! Shayne is the only reason I went back to Belzers. More

I was 100% impressed with the entire staff at Belzer From the receptionist, to the sales staff, the service department, the finance department, down to the delivery driver, I was treated like I was the o From the receptionist, to the sales staff, the service department, the finance department, down to the delivery driver, I was treated like I was the only costumer in the dealership. They were all prompt, knowledgeable, kind, and patient. I had a positive experience from beginning to end. More

Made things so easy! I was thrilled with our experience here, especially after having some pretty terrible ones. The atmosphere was surprisingly comfortable and personable I was thrilled with our experience here, especially after having some pretty terrible ones. The atmosphere was surprisingly comfortable and personable (for such a large dealer) which I appreciated. Literally, every interaction felt genuine - down to employees just passing by and smiling. Our showman, Bob Burke, was incredibly helpful and easy to work (and get along) with. Plus, our finance expert, Mike Gittins (and his well of knowledge) really helped us to consider all factors, in order to choose the options that best fit our needs. I realize he has many years of experience, but the man is also just amazing at what he does. Truly a great experience all around. We were both so blown away that we already have plans to come back for our next vehicle purchase. Thanks, guys! More