Jeff Belzer's Lakeville

Great car buying experience! Went in with not so great credit so I didn't get my hopes up on getting the car I wanted... But Dan and Matt made it happen! Couldn't be more happy wi Went in with not so great credit so I didn't get my hopes up on getting the car I wanted... But Dan and Matt made it happen! Couldn't be more happy with the car, service, and friendliness of guys that helped us out. Will definitely be coming back in the future! More

Joe weed rocks! Joe is extremely helpful and efficient. He goes the extra mile to ensure you are satisfied! This is the third vehicle we have purchased from Joe and Joe is extremely helpful and efficient. He goes the extra mile to ensure you are satisfied! This is the third vehicle we have purchased from Joe and we will continue doing business with him! More

Surprised! When I needed to buy a vehicle, I fully expected to shop several dealerships before making a decision. Jeff Belzer's was our first stop. Zach was a When I needed to buy a vehicle, I fully expected to shop several dealerships before making a decision. Jeff Belzer's was our first stop. Zach was a great listener, provided several options, and gave us great info. And, we found a car that we love! Andy worked through all the financing "stuff." No need to look elsewhere! Certainly will return there when car shopping in the future. More

Great car buying experience!! Dave Nowacki was very friendly and knowledgeable. He was always available to answer my questions.He made buying a car a great experience. I would high Dave Nowacki was very friendly and knowledgeable. He was always available to answer my questions.He made buying a car a great experience. I would highly recommend Dave to my friends. More

Love my truck! Purchased 2014 Ram 2500HD from Joe Weed. Love the truck and discounts were best I found when comparing dealerships and I did alot of price comparisons Purchased 2014 Ram 2500HD from Joe Weed. Love the truck and discounts were best I found when comparing dealerships and I did alot of price comparisons! They gave us a good price for our trade and made the entire process a smooth one. More

Very good experience for purchasing my first NEW vehicle Smooth buying process and gave me $1,000 more on trade in then other dealerships. Definitely going back to purchase next vehicle in the future. Smooth buying process and gave me $1,000 more on trade in then other dealerships. Definitely going back to purchase next vehicle in the future. More

Oil Leak on my Dodge Grand Caravan Jason was my servce advisor and he was very friendly and helpful. I had noticed some fluid on my garage floor and was worried there was a safety issue Jason was my servce advisor and he was very friendly and helpful. I had noticed some fluid on my garage floor and was worried there was a safety issue for my wife & kids since that is the vehical that they regularly use. I scheduled an appointment and Jason kept in good communication as they identified the issue. It turned oiut there was multiple areas that were leaking fluids. The valve cover gaskets and the transmission soleniod pack. My overall experience was a good one. It would have been a perfect experience if I had come out to my vehicle and it had been washed not dirty like when it was brought in. They had to power wash the undercarriage to clean the oil off when repairing the leaks so in my opinion it wouldn't have taken much to wash the outside of the van at that time.You would be surprised that something as small as a car wash can make a big difference for your customer. My other vehicle is a Hyundai and when ever I have service done at that dealership they always wash it and that is why I keep coming back to them versus a standard car shop. More

These Dipsticks. Where do I begin. Today, Thursday, January 22nd, 2015 I went to Jeff Belzers in Lakeville. How long do you think an oil change should take? Certainly Where do I begin. Today, Thursday, January 22nd, 2015 I went to Jeff Belzers in Lakeville. How long do you think an oil change should take? Certainly not 3 hours. This was my experience today at Jeff Belzers in Lakeville, MN. It began with me sitting in the waiting room waiting for my routine oil change to be completed. One of the service advisors walk up to me and told me there was a problem, the problem was that they had broken my oil dipstick and it needed to be replaced. He then goes on to tell me that since it was my first time getting service there that they would not cover the cost and that I would have to cover the cost for a new one. He then states that it is going to be about 45 minutes until they an get a new dipstick from Burnsville. This was starting to get on my nerves because an oil change that should not have taken more than 30 minutes was now going to take an hour. Well another hour beyond that goes by and I do not hear from any Serviceman or any of the Techs. Then they tell me that they had to get one of their higher techs to look at it and get the dipstick out. So in that hour they accomplished very little that hour. They are now going to charge me for the labor for the tech to get the the dipstick out, which I had to pay $68.50 for the cost of the Technician labor. Another hour goes by and the Serviceman walks in and says everything is all done and it was time for me to check out. The total cost of the routine oil change and all these dipsticks dealing with the dipstick was 121.60. This was outrageous, this was supposed to be just a normal oil change and nothing else. The dipstick was working fine a few days earlier when I had check my oil levels, I managed to get it out just fine, apparently these dipsticks had some issues. The Serviceman then offered to give me discount on the labor cost, which definitely helped, but it is still insane to think that they would charge me for their mistake. If a company were to make a mistake like this they should at least offer to cover the cost of the new part and the cost of the labor to fix it, not at Jeff Belzers in Lakeville, no sir. The level of service I had received today was very poor, solidifying my option to never return to Jeff Belzers in Lakeville again and telling everyone I know who is looking for a new car or maintenance on a car to avoid this place at all costs. This is THE POOREST CUSTOMER SERVICE I HAVE EVER RECEIVED AT ANY ESTABLISHMENT. Signed, Lost a customer, and with this service, potentially many more. More

Over and above Joe Weed was my sales person at Belzers Chevy in Lakeville. For two days leading up to my visit to the dealership he made himself available via cell p Joe Weed was my sales person at Belzers Chevy in Lakeville. For two days leading up to my visit to the dealership he made himself available via cell phone and text even outside of business hours to answer my questions. When I did arrive at the dealership I was early and Joe was already prepared to show me the vehicle and have everything prepared. he answered all my questions and took as much time as I required without distraction. He introduced me to his business manager Tim Naasz. Tim was already aware of my desire to purchase a 2015 Impala and again had everything prepared. We knew there would be some trade in and financing challenges. Tim put me at ease that it would get done and was diligent with his lenders to be sure it was all wrapped up. As a matter of fact the closing was quicker and more complete that any other vehicle purchase I have made in 20 years previous. I couldn't be happier with my new car, always felt like I was their priority, and it was my pleasure buying a car there. Its too bad I have to wait a few years to buy another. Was a great experience. Will recommend to my friends and family. More