
Jeff Belzer's Lakeville
Lakeville, MN
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Professional sales. Detail dept. Little disappointing. vehicle was delivered dirty and smelled strongly of smoke, more care in detail prep even on a used car would have been appreciated. vehicle was delivered dirty and smelled strongly of smoke, more care in detail prep even on a used car would have been appreciated. More
My time with Bob was marginal at best when looking at a vehicle. The vehicle was not in the best condition to show(very dirty) also and appointment was set up to view this machine many hours before the app vehicle. The vehicle was not in the best condition to show(very dirty) also and appointment was set up to view this machine many hours before the appointment time. Bob also left me outside for a period of time while I looked at the vehicle and did not come back out. My follow up call with Bob the next day I decided to not move forward with the vehicle sale because my wife and I decided to go another route with a vehicle purchase. After thanking Bob for his time I told him my decision, he kept prying as to why I made the decision I did. I did not feel that I should have to justify my decision with him. I thought I was being polite on letting him know I did not want to move forward with the sale and wasting anymore of his valuable time. Bob then took it upon himself to start acting disrespectful and ultimately hung up on me. Now I understand sales people are in the business to sell cars/trucks and not in the business of being nice to people, but I feel being respectful from beginning to end is key to great customer service so relationships can be made. I'm not one to usually leave reviews but this experience has made me not want to come back EVER! More
My daughter referred me to Jessica Gitch and I couldn't be happier! She went the extra mile for me that the other dealerships did not. I walked out of there with a new car and a new perspective. I will be be happier! She went the extra mile for me that the other dealerships did not. I walked out of there with a new car and a new perspective. I will be sending all of my friends and family to her when they are in the market for a new or used car! More
We really enjoyed working with Blair, very knowledgeable and a staff was quick and efficient when purchasing our new car. Dan and Laurie Heldberg and a staff was quick and efficient when purchasing our new car. Dan and Laurie Heldberg More
Nice place and very nice people to work with! Was disappointed with the help I received transitioning to my new vehicle. They could have allowed me to bring the vehicles inside since it was -15 below disappointed with the help I received transitioning to my new vehicle. They could have allowed me to bring the vehicles inside since it was -15 below outside! More