Jeff Belzer's New Prague

Overall a good experience. This was a vehicle order and not an off the lot purchase. My original salesman was good to deal with in the ordering phase but not so great in keeping me updated on order status. not an off the lot purchase. My original salesman was good to deal with in the ordering phase but not so great in keeping me updated on order status. 5 1/2 months later I get the call that my vehicle has arrived. Was informed my original sales guy no longer worked there and that Tyler McClatchey was taking over. Tyler was great. Very attentive and made the purchase process very simple and stress free. Brian Albaugh, business manager, was also excellent and professional in taking care of financing and making all purchase details clear. More

Dealership is fantastic when it comes to serving the customer. Everyone from the greeter to salesperson to the lot guys that help you connect you devices and walk you thru the vehicle, all outstanding. customer. Everyone from the greeter to salesperson to the lot guys that help you connect you devices and walk you thru the vehicle, all outstanding. More

A top notch experience from beginning to end … great dealership on every level. Highly professional outfit. dealership on every level. Highly professional outfit. More

Alex Burns was very helpful getting my truck ordered and kept me informed on what was going on. When it arrived at the dealership we flew in and he picked us up at the airport right on time and had everythi kept me informed on what was going on. When it arrived at the dealership we flew in and he picked us up at the airport right on time and had everything ready to go at the dealership from the truck to the paperwork. Thank you!!!!! More

We started looking for an 2021 Explorer a couple of weeks before we were actually going to buy. We found good prices and actual Explorers on the lot at New Prague Ford. Dan Volz helped us throughout the bu before we were actually going to buy. We found good prices and actual Explorers on the lot at New Prague Ford. Dan Volz helped us throughout the buying process from test drives to the signing of the papers. He kept in contact with us when the prices changed and when inventory was sold. He made the entire process easy. More

Danielle was extremely helpful with helping us find a vehicle that fit what we needed and wanted! She was attentive, knowledgeable, and personable! We appreciate all her help! vehicle that fit what we needed and wanted! She was attentive, knowledgeable, and personable! We appreciate all her help! More

Very friendly and professional; answered all my questions; very informative. Everyone I worked with from sales to finance was wonderful. questions; very informative. Everyone I worked with from sales to finance was wonderful. More

We were helped in a professional and timely manner.everyone that we spoke with was polite. manner.everyone that we spoke with was polite. More

Even with being back and forth on making my mind up, I never once felt rushed, pushed, or negated when taking the plunge on my new purchase. I was worried about "taking up too much of anyone's time" but w never once felt rushed, pushed, or negated when taking the plunge on my new purchase. I was worried about "taking up too much of anyone's time" but was assured many times over that wasn't the case. I couldn't be more grateful for the support and service I received. More