Jeff D'Ambrosio Auto Group

USED CAR PURCHASE Although my purchase of a used vehicle was no a "big ticket sale", I was treated like it was worth a month's commission. My salesman Jordan White was Although my purchase of a used vehicle was no a "big ticket sale", I was treated like it was worth a month's commission. My salesman Jordan White was professional, courteous, and made my purchase easy and hassle free. It could not have gone any smoother. More

Feeling and Treated Like Royalty! After a month-long of getting doors slammed in our faces, after experiencing a hit and run with an 18-wheeler, fighting with the insurance company, th After a month-long of getting doors slammed in our faces, after experiencing a hit and run with an 18-wheeler, fighting with the insurance company, the body-shop, the car rental company, then finding out our MINI Cooper S was deemed totaled, and finally being taken advantage by a FIAT dealership in NJ, we found Edgar T. Floyd, who offered us a better deal, for a better car, in a matter of a few hours. Edgar's professionalism and customer service is something we are still talking and reminiscing about. His concern to secure that our needs were fully met was paramount. His detailed explanation and demonstration of all the features can only be described in one word ... JOYFUL! He even asked that we text him when we got home, with our new vehicle, to make sure we got home safely! Who does that?! Edgar T. Floyd!!! More

Simple and Pleasant Experience First new car I have ever purchased. Peps was great about making it simple and narrowing down to exactly what I was looking for. Made a pretty nerve r First new car I have ever purchased. Peps was great about making it simple and narrowing down to exactly what I was looking for. Made a pretty nerve racking experience overall delightful. More

We always come back. We bought our first car from Jeff D'Ambrosio back in 2007, 2 years after we moved to the area. We were very pleased by the way the sales person (Dave We bought our first car from Jeff D'Ambrosio back in 2007, 2 years after we moved to the area. We were very pleased by the way the sales person (Dave Williams, a fantastic guy and wonderful person) treated us, no back in fort with the back office, straight forward explanation of the price and consideration of our counteroffer, and our purchase was concluded in less than 2 hours. Yesterday we bought our 4th car from the same sales person, and every time for the 4th time we felt very comfortable choosing the car (my wife did this time) and agreeing on a price withe same straight forward and honest approach. Most important during all these years, and every time I stop by either for servicing my cars or to check out their new models Jeff D'Ambrosio himself, whenever around, will be greeting me as if I were the only customer they ever had. This is what I always hoped to find in a car dealership, and having bought other cars from other dealers in the area (once a matter of fact) and I never find the same interaction. That is why we came back and we will continue to buy our next cars at Jeff D'Ambrosio (and certainly with the help of Dave Williams if still around). More

2017 Jeep Wrangler Unlimited Nick Capparelli helped us find the exact Jeep we wanted! He was friendly and professional! We arrived at the dealership with a basic idea of what we Nick Capparelli helped us find the exact Jeep we wanted! He was friendly and professional! We arrived at the dealership with a basic idea of what we wanted after shopping at (2) other Jeep dealerships. The selection, service, and professionalism kept us working with Jeff D'Ambrosio Jeep lead by the excellent sales experience with Nick Capparelli! More

Good experience buying new Mitsubishi My salesperson, Anthony, was respectful and efficient. He was extremely easy to work with, understood my needs and was not pushy. He gave us time to p My salesperson, Anthony, was respectful and efficient. He was extremely easy to work with, understood my needs and was not pushy. He gave us time to privately discuss the financial options presented and worked with us to get the car we wanted for a payment that worked for us. More

What A Pleasure! I couldn't be more pleased with my experience buying my 2017 Wrangler Unlimited. I wanted a wrangler but I had no idea what model I wanted nor did I r I couldn't be more pleased with my experience buying my 2017 Wrangler Unlimited. I wanted a wrangler but I had no idea what model I wanted nor did I really know the difference. I sat down with Bruce Smoyer who asked what I was looking for. He explained the differences in the models and we came to the conclusion Sport would be best. I told him my price range and he had Alfie give a rough estimate. I ordered the Jeep with Bruce that day and it came in a month later. I couldn't be happier. When it came in, once again I gave him my price and Alfie was able to keep it under my max! Everyone was so straight forward. I didn't feel like they were in it just to make a sale at any point. Bruce gave a little tour of the service department and what to expect when I come in for oil changes and maintenance he also took the time to show all the features in my car. Overall just a great experience all around, I will be recommending him to everyone! I look forward to doing business with him again after my lease is up! Thank you again!! More

First new car purchase I spent a lot of time researching new and used car options. I came up with several candidates and started going to the local car dealerships as well a I spent a lot of time researching new and used car options. I came up with several candidates and started going to the local car dealerships as well as Carmax in KOP to test drive them, discuss pricing, trade value, etc. Ultimately, I found the level of customer service as well as the sale price on my 2017 VW GTI at Jeff D'Ambrosio to be exceptional in comparison to the competition, especially Carmax which was pitiful to deal with. Stefan Williams was my salesman. He was incredibly easy to deal with, let me hoon the GTI on two test drives to see if I liked it, and was low-pressure in his sales approach. He and Dennis helped me get the car in at a great price. I should also mention Tiffany Fiedler who I initially connected with through Truecar. She helped set me up with Stefan and the VW team and, likewise, she delivers a high degree of customer service. All in all, I had a great experience from start to finish and would recommend this dealer but especially Stefan and Tiff to anyone. P.s. I bought a VW, not a Mitsubishi but the website won't let me pick that option for some reason. More

Great experience Doug ditmer is the man, I would recommend him to everyone I know. Anytime I need a new car I know where and who I'm going to. Doug ditmer is the man, I would recommend him to everyone I know. Anytime I need a new car I know where and who I'm going to. More

FABULOUS I called three weeks ago inquiring about the new Spider, came in last week and Reed Jacques was able to get me in the hard to come by 2017 Spider Aber I called three weeks ago inquiring about the new Spider, came in last week and Reed Jacques was able to get me in the hard to come by 2017 Spider Aberth in less than one week!!! After being in a BMW for over twenty years, I found this experience far surpasses the Sloan of BMW ! I'm now a customer for life!, More