
Jeff D'Ambrosio Auto Group
Downingtown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,529 reviews
Excellent, no-nonsense service. Eric delivered exactly what he said he would on my recent purchase of a Dodge Grand Caravan. There were no surprises or gimmicks, and my wife and I le Eric delivered exactly what he said he would on my recent purchase of a Dodge Grand Caravan. There were no surprises or gimmicks, and my wife and I left the dealership in just under 2 hours with our new minivan. I would go to Eric again for any future car buying needs. More
2016 jeep compass I would like to take a moment to express my gratitude ! My experience with Donny , Michael and Rich was awesome!!!! These guys made me feel like it w I would like to take a moment to express my gratitude ! My experience with Donny , Michael and Rich was awesome!!!! These guys made me feel like it was Christmas for me :))))) some of the adjectives I can use about them would be : Happy!! Helpful !! Educated!!!! Excited!!! Warm!!! Friendly !!! This is no joke I seriously felt like part of a family:)))) Every time I drive my compass I feel like I'm floating in a dream, it's so smooth and comfortable. I absolutely get sad when I pull in my drive and have to turn off the engine. These guys explained and took as much time as I needed to teach me about all my extra bells and whistles:)))) There is no doubt that I will be a long time customer of Donny, Mike and Rich:))) I allready have told my friends about the wonderful customer service I was given and I hope the will take my advice and do business with you!!!!! Thank you guys so so much!!!! Jeanene Miliano More
Second Grand Caravan purchase Both of my sons needed to buy a van for their family's. I have worked with Eric Huggins on both occasions.only 6months apart.Erics approach is terrifi Both of my sons needed to buy a van for their family's. I have worked with Eric Huggins on both occasions.only 6months apart.Erics approach is terrific. He listens to what is needed and goes to bat for the customer. Both of my sons drove away with the car they needed and at a cost that fit their budget. I know my family will be back to do business with Eric in the future. More
Great experience, learned a lot about leasing and value Larry Murner was great...anticipated my daughters needs and worked through many scenarios until we got to the best solution. Learned a lot about leasi Larry Murner was great...anticipated my daughters needs and worked through many scenarios until we got to the best solution. Learned a lot about leasing which seems to be a much more feasible scenario than it used to be. Helped my daughter get a great value on a trade and minimal out of pocket expense to us (the parents) who were there to support. Overall a great experience. Larry is pretty special. We've been to many dealers in our lives...he has a unique talent of making you feel comfortable immediately, believability, great listening skills an a genuinely kind person. More
Poor Service/Pricing I received an email for $9.95 night owl oil change. Tried to make an appointment as per the link. The only appointments showing were for 2:30 pm or ea I received an email for $9.95 night owl oil change. Tried to make an appointment as per the link. The only appointments showing were for 2:30 pm or earlier. So I made the appointment and Justin from service contacted me saying that special was not available. I explained the situation and he made an appointment for me. I showed up for the appointment and waited for the service to be performed with my kids. The service writer came to me and recommended an air filter which I declined. After being told the vehicle was finished and ready I went to the cashier and was told it was $32 I told them it was supposed to be the $9.95 night owl special to which the service manager walking by ask if I had told the to the service writer. I said yes and that it should have been on the appointment as well. They agreed to fix it. They came back about five minutes later and said the bill was $17. I said that was still not right, To which the manager walking by said well the $9.95 was for 5 quarts and mine must take 6 so that and the $2.50 disposal fee made the $17. I paid the bill and was finally able to see a copy. In addition to the $2.50 disposal fee that was not mentioned in the ad. (To which the dealer resells the used oil , so I am not sure why I am being charged for disposal) They also charged $1.50 for washed fluid which I did not ask for as I use premium rain-x winter blend fluid. However the total $17.17 - $9.95 and tax of .97 is $6.25 difference take off the $1.50 for the washer fluid and $2.50 for the disposal fee and I was still overcharged $2.25. If they had treated me like a valued customer and taken a minute to look at the bill they would have noticed their mistake. More
5 stars for great customer service This is my third vehicle that I have purchased from Edgar Floyd and the Jeff D'Ambrosio Auto Group. Edgar is an exceptional salesman- extremely profes This is my third vehicle that I have purchased from Edgar Floyd and the Jeff D'Ambrosio Auto Group. Edgar is an exceptional salesman- extremely professional, upfront and honest, and truly cares about the person purchasing the vehicle and their needs. I would recommend Edgar and this dealership to anyone looking for a new car. I have received nothing but professionalism and kindness from Edgar! More
Before the Storem Stopped in (without appointment) on 1/22/16 - before the storm, because my brake light kept coming on. Discovered I needed brakes not just fluid. Stopped in (without appointment) on 1/22/16 - before the storm, because my brake light kept coming on. Discovered I needed brakes not just fluid. More
Overall great dealership! Mike Shimer and Donny in financing were absolutely great to deal with! They worked hard to make sure we got a vehicle and financing we were happy wit Mike Shimer and Donny in financing were absolutely great to deal with! They worked hard to make sure we got a vehicle and financing we were happy with! It was a long, difficult process for them, but they made our experience enjoyable and we left extremely happy! We will be lifelong customers of this dealership! More
Excellent Service even better experience My wife and I were in need of a car. We visited Jeff D'Ambrosio because we received a flyer in the mail. Neither of us have good credit but their sale My wife and I were in need of a car. We visited Jeff D'Ambrosio because we received a flyer in the mail. Neither of us have good credit but their salesman were able to work wonders for us. The deal took a little longer then expected (due to my work schedule) but we were able to walk away with exactly what we want and in our price range. I couldn't be happier with my experience. I have received a few follow up calls just to make sure we were still happy and satisfied. Happy and satisfied don't even express how we feel. Alfie and Richy bent over backwards for us and really helped us out when we thought no one would be able to. Thank you gentleman for such an amazing car and such a great experience! More
Excellent Salesman & buying experience I visited Jeff D'Ambrosio due to the fact that they come recommended by people I know. I was told and you can tell, they have an incredibly selection I visited Jeff D'Ambrosio due to the fact that they come recommended by people I know. I was told and you can tell, they have an incredibly selection of vehicles in stock and the staff is great to work with. Well it's true, I was greeted within seconds of opening the door by Alfie...great guy I must add, escorted over to Jim Balch and from their Jim was an excellent salesman, all the way through to handing over the keys to my first Jeep Wrangler Unlimited...btw, if Jim takes you for a test drive or he lets you take it home for the day....you most likely will buy one. :) Jeremy More