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Jeff D'Ambrosio Auto Group

Downingtown, PA

4.7
2,529 Reviews
We are located on a massive 38 acre facility between Exton and Downingtown in Chester County, Pennsylvania. We are the #1 Dodge Chrysler Jeep Mitsubishi Volkswagen Suzuki FIAT dealer on the East Coast. We are extremely proud to have been voted "Best of Chester County" again this last voting period. We appreciate you taking the time to visit us online. As you browse around you will see the pride we have in our dealership. Here at Jeff D'Ambrosio Auto Group we devote ourselves to helping and serving our customer to the best of our ability. It is our honor to have you come in and drive the car of your dreams home. Our goal is to offer the most modern and convenient access for up-to-date and accurate information, which our customers have come to expect and rely on for their entire auto needs.
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1221 East Lancaster Avenue

Downingtown, PA

19335

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Showing 2,529 reviews

February 02, 2016

Excellent, no-nonsense service. Eric delivered exactly what he said he would on my recent purchase of a Dodge Grand Caravan. There were no surprises or gimmicks, and my wife and I le More

by BDubber34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Huggins
February 01, 2016

2016 jeep compass I would like to take a moment to express my gratitude ! My experience with Donny , Michael and Rich was awesome!!!! These guys made me feel like it w More

by Donny3176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Vong and Rich Kline, Michael Shimer
January 30, 2016

Second Grand Caravan purchase Both of my sons needed to buy a van for their family's. I have worked with Eric Huggins on both occasions.only 6months apart.Erics approach is terrifi More

by Major Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Huggins
January 30, 2016

Great experience, learned a lot about leasing and value Larry Murner was great...anticipated my daughters needs and worked through many scenarios until we got to the best solution. Learned a lot about leasi More

by Nieman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Murner
January 29, 2016

Poor Service/Pricing I received an email for $9.95 night owl oil change. Tried to make an appointment as per the link. The only appointments showing were for 2:30 pm or ea More

by waggs88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Peay, Justin, Service Manager,
Jan 29, 2016 -

Jeff D'Ambrosio Auto Group responded

Hi! I apologize if you felt misled in any way. We did honor the coupon, despite the fact that you did not physically have it with you, nor make the appointment during the special times that our promotion was running. Unfortunately, there are oil disposal fees associated with the oil change, and we do not resell the oil. Once again, we apologize if you felt misled in any way. If you need any further assistance, please feel free to contact us at 610-269-9500.

Jan 29, 2016 -

waggs88 responded

Contrary to the dealer's response below I was within the time of the "special offer" 5-7 pm as per the appointment set up by the service department. Even know their battery machine says I was there at 4:12 PM (Probably off by daylight savings time) And their credit card machine say I was there at 2:38 PM PST which would be 5:38 PM EST. And the customer Invoice copy was printed at 5:38 PM.

January 29, 2016

5 stars for great customer service This is my third vehicle that I have purchased from Edgar Floyd and the Jeff D'Ambrosio Auto Group. Edgar is an exceptional salesman- extremely profes More

by Emilyamccullough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Floyd
January 28, 2016

Before the Storem Stopped in (without appointment) on 1/22/16 - before the storm, because my brake light kept coming on. Discovered I needed brakes not just fluid. More

by Crysler Town & Country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stawley
January 27, 2016

Overall great dealership! Mike Shimer and Donny in financing were absolutely great to deal with! They worked hard to make sure we got a vehicle and financing we were happy wit More

by amm715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny in financing, Michael Shimer
January 25, 2016

Excellent Service even better experience My wife and I were in need of a car. We visited Jeff D'Ambrosio because we received a flyer in the mail. Neither of us have good credit but their sale More

by Bigciarlone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfie Yannatelli, Richy Schepps
January 21, 2016

Excellent Salesman & buying experience I visited Jeff D'Ambrosio due to the fact that they come recommended by people I know. I was told and you can tell, they have an incredibly selection More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfie Yannatelli, Jim Balch
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