Jeff D'Ambrosio Auto Group

For me the buying experience is about trust, honesty, integrity, competence, compassion and responsiveness - not price. Being made to feel like you are the most important person in the world is a splendi integrity, competence, compassion and responsiveness - not price. Being made to feel like you are the most important person in the world is a splendid feeling and invaluable. Receiving follow up calls, notes and "thank you's" represent the tiny little details that make D'Ambrosio the only Dealership for our family. Mike Harris is a very integral part of that - we simply loved working with him. Mike's knowledge of the cars and process was extraordinary, but that can be learned. His care and attention to detail - invaluable and intrinsic. To sell a car was only the beginning of his mission; to enrich the client experience was Mike's ultimate purpose. He succeeded on all counts. Mike represents the brad well. It is why we will come back again and again. Thank you. More

Knowledgable about the serivce issue I had. Communicated the findings by phone call and was up front about diagnostic time and issue. replaced part and issue resolved to this point. I have no reason not t the findings by phone call and was up front about diagnostic time and issue. replaced part and issue resolved to this point. I have no reason not to bring my car back to this dealer in the future. More

Alfie and Diego were excellent sales people; they responded almost immediately to my online inquiry; a sales appointment was set-up quickly and they rapidly offered a very competitive price for the n responded almost immediately to my online inquiry; a sales appointment was set-up quickly and they rapidly offered a very competitive price for the new Fiat I was interested in. The sale experience was excellent and I drove home in a new Fiat. Alfie offered highly personalized sales skills and was very appreciative of my business. He introduced me to the service team and eagerly showed me around the dealership. Diego thoroughly explained the new car's features and equipment, took me on a test drive, and has kept in touch regularly following my purchase. My only suggestion is that their pre-delivery detailing of the new car could have been a little better - I would give it a B+ because of a few minor spots, etc. but the overall delivery was excellent. We love the Fiat 500c. More

I bought a jetta from them, specifically Jack Deegan, 6 months ago. I recently needed to remove a wheel and found that they did not provide the needed wheel lug key. That would be fine, except they will months ago. I recently needed to remove a wheel and found that they did not provide the needed wheel lug key. That would be fine, except they will not return my calls. If they're willing to stiff me on the wheel key, imagine what they'll do if you need anything important. More

My husband and I were considering buying a car in a few months and had been shopping around. We had not heard of this dealership until we received an offer in the mail and decided to take a ride to see th months and had been shopping around. We had not heard of this dealership until we received an offer in the mail and decided to take a ride to see their lot. We were cheerfully greeted at the door and introduced to Bob Holmes. We immediately felt comfortable. Bob listened to what we wanted and at the end came back with a great deal on a used vehicle. So, we decided to buy sooner rather than later. Our 15-year-old son was with us and was able to meet the Service Manager Danny. He was so excited as he has been interested in cars and mechanics since he was 2. Through his Vo-Tech program at his school, my son is already a certified Valvoline Specialist and is hoping to be able to work at a dealership in the service department. Everyone here was attentive and extremely friendly. This was the best car buying experience I've had and I'll be sending my friends and family to them. Thank you so much! More

Lindsay Law was very helpful to me via email even though I hadn't honed in on the color yet. Unfortunately, they did not have the car I was looking for. However, in about an hour, Lenny Condi acquired one I hadn't honed in on the color yet. Unfortunately, they did not have the car I was looking for. However, in about an hour, Lenny Condi acquired one for me. He gave me a price which was better than I had received thus far. He quoted me a rate, fees, payments etc. When I went to see them, Andrew wound up being the person to help me. As the dealer was packed with customers (usually a good sign!), it did take a while to get the paperwork done. Andrew stayed with me the whole time, even though I informed him the car would be mine and he could help other customers. When I went in to sign the paperwork with Jennifer, everything was in order. She too was very nice and helpful. There were no gimmicks, pressure sales, higher rates, etc. Everything was so straight forward and I feel everyone went above and beyond the call of duty to make me a satisfied customer. As I deal with the public and am held to high standards at my job, I don't give praise easily (I also don't read a lot of positive reviews as I don't trust them). I feel not only did they earn my business, but my review as well. I am from Staten Island, NY and it was about 105 miles each way for me but it was well worth the trip, and I will always recommend this dealer to anyone looking for a car. More

I have to admit, the buying a car experience is usually brutal, but I walked in and was greeted by a salesman named Dan Pompilii with an open hand and a smile that was greeting! He was a normal person that brutal, but I walked in and was greeted by a salesman named Dan Pompilii with an open hand and a smile that was greeting! He was a normal person that cared about my needs. He got me a cup of coffee and we talked about his dog. Then he introduced me to my new Jeep!!! He asked color, options, needs and wants, and then he pulled up the perfect vehicle! He showed me all the features and benefits as well as all the safety features that made me really know he cared about me and my family. There was no haggling or anything. He made me feel at ease and overall was the best car buying experience I would ever had! I recommend Dan Pompilii to all my friends and family, and every time I do He sends me a $100 bucks!!! Go see Dan he's the Man!!! And Jeff D'Ambrosio is awesome!! He was actually there!!! More

I visited several dealerships and no one else took the time to help me to understand what I really needed or wanted. I was totally impress with the overall experience and I will recommend the dealership a time to help me to understand what I really needed or wanted. I was totally impress with the overall experience and I will recommend the dealership and Jim B. Great old guy he is very friendly and took the time to walk thru the entire process with me to buy my vehicle. If you want to purchase a vehicle please don't waste your time going to dealerships that are rude and try to fooled you. I never write reviews but I am so static with the experience that Jim B. gave to me that I decided to be fair and write a review of a excellent customer service. More

Have been to other dealerships and felt pressured but when I met David Williams at D'Ambrosio - he felt like a friend. No pressure - I new I wanted a Mitsubishi Outlander when I walked in the door and D when I met David Williams at D'Ambrosio - he felt like a friend. No pressure - I new I wanted a Mitsubishi Outlander when I walked in the door and Dave went over all the features with me - he was very knowledgable, friendly, did not seem like a "salesman" - great overall experience. I would buy here again. More

Best car buying experience. Great deal and the salesman was down to earth and cared about myself and my family. I love our new jeep! was down to earth and cared about myself and my family. I love our new jeep! More