Jeff D'Ambrosio Auto Group

Honestly, this was the best car buying experience I ever had. I've purchased one used car and three new cars prior to this and there was always an issue. This was also the most prepared I ever was as the had. I've purchased one used car and three new cars prior to this and there was always an issue. This was also the most prepared I ever was as the car was already picked from the internet, I had all of my information including the title of my trade-in and I had already found deals in other locations regarding my trade-in. However, what really made it great was working with the entire D'Ambrosio Family at once. We had the opportunity to meet and speak with Jeff who was very personable and welcoming. Mark did an outstanding job as our sales rep and Trish took care of our financing. Mark joined my wife and I on a test drive and was very down-to-earth during our ride around the area. Mark also made sure that the car was available, clean and in working order. Between all three of them, I was able to purchase the vehicle for an honest price with excellent financing. I value honesty, friendship and integrity and you will definitely find this at Jeff D'Ambrosio's. Each of them played their part in showing me that they gave me the car at a reasonable price, with a nice trade-in value for a 9 year old vehicle in fair condition and created an affordable payment plan for my wife and I. They took great care of us and I plan on driving the 45 to 60 minutes to bring my car to be serviced there rather than somewhere closer because they showed me that their family values customer service on my first ever visit to them. If their family reflects this then I am sure they expect it from their employees as well. More

I just wanted to say that I will recommend any friend or family member who is in the market for a new or used vehicle to go to Jeff D'Ambrosio n talk with bob. He is an excellent salesmen. He made me feel c family member who is in the market for a new or used vehicle to go to Jeff D'Ambrosio n talk with bob. He is an excellent salesmen. He made me feel comfortable and is very professional with his approach. I told him what my budget was n he found me an excellent, reliable, affordable, and safe vehicle for me and my four year old daughter. I will go back to him if or when I'm ready to purchase another vehicle thank you again bob n D'Ambrsio of downing town for your expert n professional help Sincerely latsaha sellers More

Great staff, bob was great. they got us not only a great deal,but they were able to get us a loan,and at a decent rate!! deal,but they were able to get us a loan,and at a decent rate!! More

Recently, I purchased my fourth or fifth vehicle from Jeff D'Ambrosia Dodge/Auto group over a span of about 25 years. It was a 2012 Dodge Ram pick up. I have worked with Bruce Smoyer each time. I have fo Jeff D'Ambrosia Dodge/Auto group over a span of about 25 years. It was a 2012 Dodge Ram pick up. I have worked with Bruce Smoyer each time. I have found him and everyone at the dealership especially Jeff D'Ambrosia to be extremely friendly. Bruce and Jeff have always gone out of their way to be extremely friendly and making me feel welcomed. I have never felt pressured by anyone at the dealership over those years. Bruce and Jeff have also always worked to correct any problems that I encountered. During my most recent purchase, I visited a number of local car dealerships. The foot traffic was obviously much higher at Jeff D'Ambrosio Auto Group. Bruce as always showed great coutesy and friendliness to me. In about half of the time that I spent with other sales people at other dealerships this last time on my first visit, Bruce asked me the most questions and gave me the most information of anyone. He was extremely busy assisting other buyers that day, but in about 10 or 15 minutes he had actually printed out a basic window sticker for a truck that was close to having the options that I desired. Needless to say, that when I decided to purchase, Bruce and I had already pretty much summed up the truck of my choice with the options that I desired, thus the sales time was greatly reduced. I have always recommended this dealership and Bruce and I expect that trend to continue. It is obvious why this dealership has always gotten high ratings and is one of the largest dealerships in the area. They are definitely one of a kind. However, I do believe that they could provide better pricing up front. At times, I do not feel that they provide the best price possible. However, they are not pushy on their sales and they do try to make every customer satisfied. More

My experience with the Jeff D'Ambrosio Auto Group and Edgar the salesman in the Fiat Studio was outstanding. Edgar was friendly, helpful and provided service without being pushy. Selection of vehicles Edgar the salesman in the Fiat Studio was outstanding. Edgar was friendly, helpful and provided service without being pushy. Selection of vehicles to choose from was outstanding. I walked in, told him the major options I wanted and they had the car outside waiting for a test drive within minutes. Finance staff was very helpful as well, taking the time to locate the best rate for our auto loan. We selected, test drove and purchased our new Fiat 500 in three hours. Inat 1:30 and driving away in the new car at 4:30. I can't say enough about the whole experience. More

Edgar and the entire staff made our new car experience painless. He answered all of our questions and made us feel comfortable with our purchases. painless. He answered all of our questions and made us feel comfortable with our purchases. More

We enjoyed our experience at D'Ambrosio. Algreen was very kind and extremely helpful. The entire staff made our decision to buy the Jeep Grand Cherokee over another brand car easier than expected. We' very kind and extremely helpful. The entire staff made our decision to buy the Jeep Grand Cherokee over another brand car easier than expected. We'd recommend your dealership to anyone. More

The initial reason for our visit was because we had an unfortunate situation where on a Friday our main car was totalled. And that following Monday our second car died on us. So we were in a position to h unfortunate situation where on a Friday our main car was totalled. And that following Monday our second car died on us. So we were in a position to have to look for not one, but TWO vehicles. I walked in and imidiatly had a very pleasant, warm, inviting, family enviornment to go to. The staff couldn't have been nicer. THEY TRUELY WORKED WITH US AND OUR NEEDS. We told them what we were able to afford and they didn't put us in a situation greater than we could handle. Infact, they made it such a pleasent experience for such a bad situation that we were in. We have told everyone of our encounters at the dealership and highly reccomend them, that we will no longer use our services anywhere else! More

Overall a good experience. Bob Holmes was friendly and helpful. He listened to what I needed and tried to accommodate as much as possible. I got the car I was looking for. The dealership was also very hel helpful. He listened to what I needed and tried to accommodate as much as possible. I got the car I was looking for. The dealership was also very helpful with financing and insurance. More

Jeff D'Ambrosio is an excellent dealership. Very friendly, very fair, very comfortable. Everyone was more than willing to help and be friendly without coming across as too forward or direct. Compare friendly, very fair, very comfortable. Everyone was more than willing to help and be friendly without coming across as too forward or direct. Compared to other dealerships I was looking at they were not into playing games with pricing and rebates and were as direct and upfront as possible. Brooks was extremely helpful, knowledgeable, and courteous and it was an excellent buying experience. More