
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,527 Reviews of Jeff D'Ambrosio Auto Group
As a first time woman buyer, looking for a car was stressful. I went to several dealerships and spoke with several salesmen that were VERY pushy, anxious and rude. I was very pleased when I met David stressful. I went to several dealerships and spoke with several salesmen that were VERY pushy, anxious and rude. I was very pleased when I met David Williams. I told him exacty what I was looking for, as well as pricing and he did his research for me. He listened to my many concerns and answered my list of a million questions without it bothered him. He was very understanding and easy going. He even gave me a credit report of the vehical I was interested in without me even asking for it. If it wasn't for him, I would still be car-less. More
Purchasing a new car was actually a pleasure! The team Purchasing a new car was actually a pleasure! The team work provided by the staff at D'Ambrosio was outstanding. Their knowledge of the various mod Purchasing a new car was actually a pleasure! The team work provided by the staff at D'Ambrosio was outstanding. Their knowledge of the various models with similarities and differences helped me stay on track, within the price range my family established and we walked away happy with a vehicle purchase we are proud of... I probably could have found one ok anywhere, but I wouldn't have wanted to do it without their help. I will recommend this facility to my friends and family and look forward to being a longtime customer of the Jeff D'Ambrosio Auto Group. More
From the start, dealing with Tiffany has always been a pleasure. Tiffany was extremely caring & sensitive to our needs. She is truly a professional & a great listener, which is becoming a lost art, findin pleasure. Tiffany was extremely caring & sensitive to our needs. She is truly a professional & a great listener, which is becoming a lost art, finding a person who really listens is rare these days. This is not my first time working with Tiffany and I promise you, it won't be the last. Nick at the Frazer location went out of his way to make this deal happen. I find him to be an honest & credible finance mamager, again very rare these days. He took a great deal of time in researching our deal and always had our best interest in mind when dealing with the banks. From start to finish this deal took shorter than a few days to complete due to the drive of Tiffany & Nick to get this accomplished in a timely & efficient mannner. To be honest, a majority of this deal, better than 80%, was done via phone & email conversations. Tiffany & Nick did such a great job in painting a verbal & mental picture of the vehicle for us....we virtually bought this vehicle sight unseen! When we did physically see the vehicle at the dealership,it was everything that Tiffany & Nick described and more! Thank you so much for making a very uncomfortable process as comfortable as putting on an old pair of slippers.....it was painless! chase & jennifer More
To Whom it may concern, I had my truck in for service To Whom it may concern, I had my truck in for service for it's first oil change on Tuesday April 19th, (not positive on the date). The next Morning To Whom it may concern, I had my truck in for service for it's first oil change on Tuesday April 19th, (not positive on the date). The next Morning Wednesday April 20th, I noticed 2 small dents and a paint scraped on the right rear quarter above the tail light. There was no damage to the tail light, bumper etc. I've had this truck looked at and it was suggested that it looks like an exhaust pipe did this damage, possible my truck backing into another vehicle on a lift. I sent the pictures of the damage to Dave Baldwin and he was very helpful in trying to see if it happened at your dealer. I was however very disappointed that the service manager did not contact me or ask to see the truck. I do believe this did happen at your dealer, I have re-traced all my steps and there is no possible way it could have happened anywhere else. Needless to say my truck will not be back at D'ambrossio Dodge in Downingtown Pa. for service, I am very disappointed in the quality of work, since there is just no way this happened anywhere else. Thank you, Jeff Willard More
I gave the best rating because, This has been the easist purchase my wife and I have ever had. The saleman Bob was friendly, the finance & delivery depts were quick. We have some credit issues, Bob NEVER ma purchase my wife and I have ever had. The saleman Bob was friendly, the finance & delivery depts were quick. We have some credit issues, Bob NEVER made us feel like losers who don't pay our bills. The truth is that we got into credit trouble while I was out of work for 6 months. Since then I now have 2 jobs to "dig" out of the credit hole and rebuilt our credit. Overall my wife and I had visited a few dealerships in the past months luckly we didn't get the good "Vibe" from them as we did at Jeff D'Ambrosio. We will tell all our friends, co-workers & anybody walking down the street to go to Jeff D'Ambrosio Auto Group because if they can't get in a car nobody can. More
Dave Baldwin was very friendly right from the beginning, and worked with us to give us as many options as possible. He walked me through the lot to help me find the style of car we wanted and then went out and worked with us to give us as many options as possible. He walked me through the lot to help me find the style of car we wanted and then went out and got it. He gave us all the information we needed to make a the best choice for us. We love the car and the newer options the were changed or updated on the vehicle. We are completely satisfied. More
We were researching a car online and received a prompt call and made an appointment. We fell in love with the Outlander Sport and Bob was extremely helpful and friendly. We ended up getting a loan with call and made an appointment. We fell in love with the Outlander Sport and Bob was extremely helpful and friendly. We ended up getting a loan with a very low interest rate. The overall experience was fantastic and would definitely recommend this dealership and salesman to anyone. More
Everybody was so friendly. Chris Messner worked for us and went the extra mile to get us the extra's that we wanted. WE left very happy customers and with two vehicles. They were also low enough on the and went the extra mile to get us the extra's that we wanted. WE left very happy customers and with two vehicles. They were also low enough on the price, were i felt i was already getting a good deal. More
Bob is a very professional and curious salesman. He worked with me to getting into a car that fits what I was able to pay and that is economical. He gave several choices and was able to narrow it down worked with me to getting into a car that fits what I was able to pay and that is economical. He gave several choices and was able to narrow it down from there based on my needs. I would highly recommend D'Ambrosio Dodge to my friends and family. More
This is our fourth car from Jeff's Auto Group and we would not go anywhere else. And we would not deal with any other salesperson than Dave Baldwin. I picked out what I wanted and he made the deal hap would not go anywhere else. And we would not deal with any other salesperson than Dave Baldwin. I picked out what I wanted and he made the deal happen from helping me get the right car, working within the payment parameters I set and even going to Oxford to pick up my car himself! He is a the best saleman I have ever worked with and just a great all around guy. More