
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,527 Reviews of Jeff D'Ambrosio Auto Group
HORRIBLE follow up, service and customer service!! After being at the dealership for 4 hours to purchase the truck, we drove it home and found a clunking noise when we got off the smooth highway. I cal After being at the dealership for 4 hours to purchase the truck, we drove it home and found a clunking noise when we got off the smooth highway. I called several times, leaving messages, speaking to several people (Jason & Mike) and someone finally called back after 3 days. They told me to bring it down to look at it, and a mechanic said they heard a noise, bring it back to look at it. Brought it back and another mechanic looked at it said no noise. We had a 3rd mechanic look at it said there was a noise, but cant do anything about it. The mechanics at a dealership should know what they are doing, but they don't. I asked to speak to a manager and they said they were off, he call you tomorrow. It is all a run around, everyone there passes your problem around and doesn't want to fix it. VERY POOR CUSTOMER SERVICE! More
Amazing! I purchased a 2018 Jeep Compass on Friday at this dealership. I had heard great things about Jeff D’Ambrosio dealerships from friends and my parents w I purchased a 2018 Jeep Compass on Friday at this dealership. I had heard great things about Jeff D’Ambrosio dealerships from friends and my parents who have purchased here in the past. My expectations were exceeded when I went in to purchase here for the first time! Joe, a manager in internet sales, helped me through the entire buying process and really made me feel at ease. I’ve never went in to purchase a car alone and it was a breeze with his help. Brent, who helped me with warranty information and paperwork was also great. He helped make the paperwork easy to understand for a beginner and I didn’t feel like I was “signing my life away” as they say. Jeff himself seems to make it a point to meet every guest who walks into the building which makes the shopping experience feel very personal and genuine. I will definitely refer my friends and family to buy from this dealership in the future and I will certainly be a repeat customer! More
Join their team Great experience at this dealership. Anthony was real and answered everything question i had with a knowledgeable response. Steve was very helpful wit Great experience at this dealership. Anthony was real and answered everything question i had with a knowledgeable response. Steve was very helpful with assisting me with information If your not buying here your breaking your pockets. More
Love this place! We once again walk out of D'Ambrosio with a smile. Greg Salerno was a pleasure to work with and we will be coming back to see him for our next vehicl We once again walk out of D'Ambrosio with a smile. Greg Salerno was a pleasure to work with and we will be coming back to see him for our next vehicle. He took the time to answer all our questions and get us the best deal possible. Our whole family is thrilled to be in our Jeep Rubicon! Thank you again Greg! More
Excellent service and salesman Dave was professional from the minute we met him. He asked us what we wanted and didn't try to up-sell or persuade us into anything. He listened to ou Dave was professional from the minute we met him. He asked us what we wanted and didn't try to up-sell or persuade us into anything. He listened to our wants, needs, budget and preferences. Dave simply gave us all the information we wanted and provided outstanding customer service. We will absolutely buy from him again. More
Very great people to work with Great price. Great to work with. Very helpful. Friendly.helpful.outgoing. Location and space. Nice looking dealership. Full tank of gas. Ask if you wa Great price. Great to work with. Very helpful. Friendly.helpful.outgoing. Location and space. Nice looking dealership. Full tank of gas. Ask if you want something to drink. More
We have purchased many cars at this dealership. My wife and I have purchased many vehicles from Jeff D'Ambrosio Auto Group and have been very satisfied. Dave Baldwin has been our car salesman for y My wife and I have purchased many vehicles from Jeff D'Ambrosio Auto Group and have been very satisfied. Dave Baldwin has been our car salesman for years. He works with us to select the vehicle that best fits our needs and budget. The service center is excellent as well. More
Wonderful, hands down Its was a great experience with a great salesmen. Thank you, very friendly, helpful and sale oriented. I would recommend and will use them again. Its was a great experience with a great salesmen. Thank you, very friendly, helpful and sale oriented. I would recommend and will use them again. More
Simply the best! I have bought many cars from Jeff D'Ambrosio over the years and wouldn't go anywhere else. My salesman, Bob Whelan, knew exactly what I wanted and he I have bought many cars from Jeff D'Ambrosio over the years and wouldn't go anywhere else. My salesman, Bob Whelan, knew exactly what I wanted and helped me find a car within my budget. I was in and out in under three hours. I originally wanted a Jeep but ended up with a VW Tiguan and couldn't be happier. I can't say enough nice things about Bob, Dennis Campbell, the VW Sales Manager, or the dealership. HIGHLY recommend!! More
Awesome Best experience with D’Ambrosio and Dave Baldwin our sales person. Even though we visited on a Saturday afternoon and they were extremely busy, thing Best experience with D’Ambrosio and Dave Baldwin our sales person. Even though we visited on a Saturday afternoon and they were extremely busy, things moved along and we found the vehicle to fit our needs. Treated us like family! More