Jeff D'Ambrosio Auto Group

Awesome Salesman Salesman Dan Kirby showed dedication to delivering high quality service. With his professionalism and leadership it was a stress free and enjoyable e Salesman Dan Kirby showed dedication to delivering high quality service. With his professionalism and leadership it was a stress free and enjoyable experience with a respected dealership. More

Frustrating Experience Ok so just purchased a certified pre-owned Jeep Grand Cherokee Altitude. I'd describe the sales process as smooth overall, however it was on the back Ok so just purchased a certified pre-owned Jeep Grand Cherokee Altitude. I'd describe the sales process as smooth overall, however it was on the back end where my frustration comes into play. The finance team fouled up the invoice sent over to my loan servicer costing me $2,000 more than the agreed to price of the vehicle after they had already accepted my trade and ran my credit card for the down deposit. A week later I catch the error once my loan servicer sends over the dealership paperwork. While D'Ambrosio did rectify the situation by overnighting a check for the difference the finance mishap has now cost me not only money (higher monthly payment until refinancing can be completed) but time as well due to the back and forth between the dealer and my loan servicer, a problem one doesn't foresee when shelling out a pretty penny for a new vehicle. So overallIi'd say the experience has been quite trying to say the least! More

Extremely Happy with Jeff D'Ambrosio Dealership Everyone was upfront and honest. Price was %10 lower than anywhere else, No hard sell, very friendly and knowledgeable staff. The deal advertised was Everyone was upfront and honest. Price was %10 lower than anywhere else, No hard sell, very friendly and knowledgeable staff. The deal advertised was what I got. No sneak fees or charges. In fact over the phone I was quoted an interest rate of 2.39% which I was very happy with. When I arrived they informed me that another bank actually came in lower at 2.05%. I know this is sad but I was stunned that I was at a car dealership and when they already had me on the hook for a higher rate that they continued to work on getting me a lower one. Also I am from out of State and drove about 60 miles to get to this dealership and it was totally worth it. More

A very satisfied customer Our search for a new car took us to several dealerships (multiple brands) including four dealerships selling the Jeep brand. Of the many sales repres Our search for a new car took us to several dealerships (multiple brands) including four dealerships selling the Jeep brand. Of the many sales representatives that we spoke with, Dave Baldwin of Jeff D’Ambrosio Auto Group was not only the most knowledgeable about his product, but also was by far the most professional and polished salesperson we encountered. All aspects of the buying process including the initial greeting, the product differentiation/ description, product configuration, price discussion and negotiation, product delivery and instruction, and discussion of post-sales support were conducted competently and efficiently. He knows how to talk about the product, how to listen, and, importantly, how to keep quiet. The vehicle was delivered in perfect condition, on time, and priced and configured as agreed. It is obvious that beyond the mechanics of the sales process, Mr. Baldwin respects his customers, their time, and is committed to being a resource for them both during and after the initial sale. There is no unnecessary dialogue/process, no fooling around (no xx). Clearly, our positive buying experience was due not only to Mr. Baldwin’s expertise noted above, but also to the policies and processes of Jeff D’Ambrosio Auto Group which he effectively implemented to make us satisfied customers. In summary, Mr. Baldwin made the process of buying a new car positive, enjoyable, and efficient. More

Great Overall Experience Dave was great! Everything we discussed, and all promises made were kept-100%! I was impressed with how quickly we found my vehicle in inventory and Dave was great! Everything we discussed, and all promises made were kept-100%! I was impressed with how quickly we found my vehicle in inventory and were able to agree on cost and financing terms. Great and honest experience all around! More

Great Car Salesman Stephan was SO helpful and helped me get the car lease I wanted at a great price. I have had horrible experiences with other dealerships, but Stephan Stephan was SO helpful and helped me get the car lease I wanted at a great price. I have had horrible experiences with other dealerships, but Stephan is very honest and gets to know each and every person he is helping. If you're looking for a new car, Stephan is your man. More

Great to deal with These guys were very helpful. I went for a test drive after having my car totaled by a drunk driver. I explained I wasn't ready to do anything at firs These guys were very helpful. I went for a test drive after having my car totaled by a drunk driver. I explained I wasn't ready to do anything at first and there was only a little (understandable) pushing. My wife went back the next day to test it and Eric worked his schedule to accommodate hers. They made recommendations based on my situation regarding the payments and additional options. Once we made a decision, the process was pretty seamless. I'd go back even if I didn't HAVE to. More

As always, I would not buy from anyone else Best no xxxxxxxx dealer. I have bought 6 new vehicles from these guys in the past 15 years. Always a great experience. If you want robot type service Best no xxxxxxxx dealer. I have bought 6 new vehicles from these guys in the past 15 years. Always a great experience. If you want robot type service or sales, visit a ford dealer. More

Jeep purchase I went to purchase a Jeep Wrangler. I looked at and drove new and used based on what I told my salesman what I wanted. By the end of our first visit I went to purchase a Jeep Wrangler. I looked at and drove new and used based on what I told my salesman what I wanted. By the end of our first visit, I had it narrowed down to two vehicles, so they put sold signs on both vehicles until I made my decision. Needless to say, I changed my mind twice after that initial visit and ended up purchasing the exact vehicle that I really wanted! Throughout the whole time, my salesman was professional, courteous, and beyond patient with me! I cannot tell you how great Dave Baldwin was to work with! On top of that, there were at least a half dozen other employees that assisted me when Dave was busy with another customer. The owner even stopped by a few times to make sure I was getting everything I wanted taken care of! There was absolutely no pressure from the salesman, and I feel like I got the best deal from this dealership, as I did online pricing with other dealerships. More

MY SECOND PURCHASE! Purchased my second Outlander from Jeff D'Ambrosio. They have always given me the best deal. Joe and Bob were great to work with and were very unders Purchased my second Outlander from Jeff D'Ambrosio. They have always given me the best deal. Joe and Bob were great to work with and were very understanding of my situation. More