Jeff Gordon Chevrolet

Horrible Customer Service Experience After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism includin After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism including their service advisors including their customer relations manager Roxanne. Who clearly and honestly cares less about their customers. I was refused service due to a previous altercation and (I was also told it was due to my negative online comments regarding my poor service experiences-Which I have recorded) that was clearly a result from extremely poor management and customer relations after my girlfriend and I were accused of not properly following service drop off procedures, which resulted in an additional trip back to JGC at our cost and time. If I wanted terrible customer service I would have purchased a used vehicle from a buy here/pay here lot. Still after being refused service, Jeff Gordon Chevrolet still refuses to apologize for their rudeness and inconvenience. I would truly suggest car buyers to shop else where. I would be embarrassed and a shamed if I was Jeff Gordon to have my name on such a horrible place that's represented by the worst. A complaint has also been filed with General Motors. More

Jeff Gordon Chevrolet The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpf The Sales Consultant at Jeff Gordon Chevrolet (Joe McCaul) was very helpful in understanding what we wanted to buy and was very knowledgable and helpful in explaining the operating features of our 2018 2500HD truck when we took delivery at the dealership. More

My new truck Mac and everyone was great! This is the second vehicle in two weeks. My wife bought a Trax earlier and everything went great then also Mac and everyone was great! This is the second vehicle in two weeks. My wife bought a Trax earlier and everything went great then also More

Great Deal on a Great Car! Had a great experience buying a 2017 Chevrolet Cruze! Professional, knowledgeable, helpful, and courteous! They had the car pulled up front when I got Had a great experience buying a 2017 Chevrolet Cruze! Professional, knowledgeable, helpful, and courteous! They had the car pulled up front when I got there, and got right on everything else. Huge shout out to Jon Banks and Ryan Stimmel for everything they accomplished! I highly recommend dealing with these two individuals for your car buying needs! More

Cory Kelley Cory is a very good sales representative I would recommend him to anyone because he has a good personality n he is nice and kind Cory is a very good sales representative I would recommend him to anyone because he has a good personality n he is nice and kind More

Great place! Thanks again ben frame for working with me on a vehicle. They treat you like family and was willing to work with us anyway they could. Thanks again ben frame for working with me on a vehicle. They treat you like family and was willing to work with us anyway they could. More

BEST SALES REP BEN FRAME Ben Frame IS the reason to shop Gordon Chevrolet! His knowledge base, dedication to customers and timely follow up distinguishes him from his colleagu Ben Frame IS the reason to shop Gordon Chevrolet! His knowledge base, dedication to customers and timely follow up distinguishes him from his colleagues. Never pushy always helpful! Ben made the transition from my 2016 Tahoe to my 2017 flawless and timely. Ben puts the "BE" in BE HAPPY! Gordon Chevrolet has my business and they always will with people like Ben there to represent the dealership and assist customers. More

Great experience My wife and myself looked for a new / used truck solid for two days. The last place we stopped was going to be Jeff Gordon. We weren't pressured by pa My wife and myself looked for a new / used truck solid for two days. The last place we stopped was going to be Jeff Gordon. We weren't pressured by party salesmen. Chris Whitehurst came up to us like a long lost friend and hit it off with him right away. I would recommend him over any salesman . Finance manager was,almost as friendly as Chris. Both were very helpful and hope for Jeff Gordon to them employed for many more years. They are a great asset to your company. My son and wide bought a car from dealer probably 2-3 years ago and had nothing but positive things to say about their experience also. Steve and Kathy Nicholson, Bladenboro, n.c. More