
Jeff Gordon Chevrolet
Wilmington, NC
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840 Reviews of Jeff Gordon Chevrolet
New truck Just got our second car here. Very friendly staff and would definitely recommend them to others. They also have a wide variety of vehicles to choose f Just got our second car here. Very friendly staff and would definitely recommend them to others. They also have a wide variety of vehicles to choose from. More
Racist The customer service is the worst I've ever experienced. Rude staff, empty promises and bad tempers, Sandy was very rude to my mom when trying to get The customer service is the worst I've ever experienced. Rude staff, empty promises and bad tempers, Sandy was very rude to my mom when trying to get her car inspected. More
Rude staff I actually stopped in here because I was having some issues with my suburban. Now it's by no means new and I do all my own mechanical work and simply I actually stopped in here because I was having some issues with my suburban. Now it's by no means new and I do all my own mechanical work and simply wanted to speak with a technician for maybe 5 minutes. I had a very good idea what was wrong but a second opinion would have been nice I guess or at least put my mind a little more at ease as the parts to fix what I THOUGHT was wrong were 700.00$. I went in to service and asked and not only did I not get to speak to anyone but manager Jimmy seemed put off that I would even ask. I left and ended up being correct and getting my truck fixed no problem it was fuel injectors took me about 4 hrs. I guess I just don't understand why I was treated the way I was. I was willing to wait I didn't expect INSTANT GRATIFICATION and understand those guys are busy but I drive a Chevy cause it's AMERICAN. I'm a blue collar guy which is what Chevrolet basis alot of it's clientele on or at least I thought and don't see why getting an opinion from an expert is a problem. If and when I buy a new truck and I will it won't be from here More
Horrible service This dealership is extremely racist. It uses patriotism to disguise it's prejudice for black and brown people. I waited over 25 minutes just to be ack This dealership is extremely racist. It uses patriotism to disguise it's prejudice for black and brown people. I waited over 25 minutes just to be acknowledged by someone for service. I guess the app on their phones were more important than customer service More
liars and cheats these people are a joke my car fell off a lift ny one of their workers and they didn't bother to tell me anout it... just tried to sell me services a these people are a joke my car fell off a lift ny one of their workers and they didn't bother to tell me anout it... just tried to sell me services and parts they damaged More
Never again Omg if you promise something do what ever it takes and go above and beyond . You would think with a new truck. Which I bought from there they would Omg if you promise something do what ever it takes and go above and beyond . You would think with a new truck. Which I bought from there they would replace the parts with new ones . Not bondo . Truck was promised on the 7 now the 9 . And we are moving so it really put us in a bind !had to get a rental car ! I will not ever buy or take my truck back to that dealer again. I took a day off of work to try to get this figured out and because they couldn’t finish the truck when they had promised never again Jeff Gordon Chevrole More
Excellent customer service! I had a small issue with my vehicle and these guys went out of there way to make it right. I Wanted to thank Jacob and Roxanne for the great communic I had a small issue with my vehicle and these guys went out of there way to make it right. I Wanted to thank Jacob and Roxanne for the great communications they had with myself and getting things taken care of in such a quick manner. This is the true meaning of customer service and I'm now a customer for life. Thanks again for everything! More
best service in town always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jef always friendly, reliable, good quality work. best customer service ever. i wouldn't go anywhere else for all my car needs. tell everyone to go to Jeff Gordon Chevrolet! More
Thankful We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington We are working in town from the Triad. We had some trouble that our regular service garage couldn’t seem to resolve. When we returned to Wilmington we decided to take it to the dealership. Seems a lot of car problems can only be resolved and reset at the dealership these days. Stacey was helpful, pleasant and made us confident in the service. We have already recommended them to frien More
Chevy Malibu Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Peppe Colin helped us so well yesterday! He is an awesome sales person, very professional and down-to-earth. We purchased our 2018 Chevy Malibu LT, Pepper dust and totally love it already! Thanks again, Colin! More