163 Reviews of Jeff Haas Mazda - Service Center
Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have to wait. More
Excellence in Every Way My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the ti My wife and I have purchased 2 Mazdas at Jeff Haas Mazda during the last 17 years. Thais because the first Mazda drove great for 16 years! When the time came to buy a new car there was no question where and what we were going to buy; again! Our second purchase at Jeff Haas was just as excellent as the first time 16 years earlier. We aren't easy to please and we spent almost 6 hours at the dealership looking at different cars and then getting the deal we wanted. Now I only expect to spend a minimum amount of time at their excellent service department getting basic services done, which was our experience with the previous car. The service employees are always excellent and I love the donuts! Jeff Haas and Mazda are excellent! More
Five Stars Everything was efficiently run and the service was excellent. Very knowledgeable Service Advisor (Cynthia Ramirez) and all the work was explained to Everything was efficiently run and the service was excellent. Very knowledgeable Service Advisor (Cynthia Ramirez) and all the work was explained to me thoroughly. I was asked ahead of time to ok certain work, so I was kept in the loop. Jeff Haas dealership has always done good work on my car. Five Star service and work! More
Todd Troublefield is the best! Todd is always prepared for my service visits and ready to take care of any need I have. I've been buying my cars from Jeff Haas for 20 years, and th Todd is always prepared for my service visits and ready to take care of any need I have. I've been buying my cars from Jeff Haas for 20 years, and their service department is the main reason for my loyalty. More
Service Allan Hempel has been servicing my car for 12 years. Very good about explaining the service my car needs..I have recommended Allan Hempel to others. Allan Hempel has been servicing my car for 12 years. Very good about explaining the service my car needs..I have recommended Allan Hempel to others. More
Came to the rescue! My wife ran over a piece of rebar that totally blew her rear tire. Allan Hempel was right there for us, carving time in the service schedule on the n My wife ran over a piece of rebar that totally blew her rear tire. Allan Hempel was right there for us, carving time in the service schedule on the next day for replacing the tire. Allan and Keith and the whole service team go way beyond the extra mile to keep all my Mazdas rolling on the road! More
GOOD EXPERIENCE I recently had some work done on my CX7 which has over a 140,000 miles. Repairs were long overdue . Todd Troublefield was my service advisor and mad I recently had some work done on my CX7 which has over a 140,000 miles. Repairs were long overdue . Todd Troublefield was my service advisor and made me feel confident they would do a good job. He also made me feel they were interested in my safety and not just the charges. Thanks again for a good experience. More
Excellent service and I highly recommend Jeff Haas Mazda! I bought 2 cars from Jeff Haas Mazda, not only I'm happy with my cars, Jeff Haas Mazda knows how to cater to their customers, very knowledgeable emplo I bought 2 cars from Jeff Haas Mazda, not only I'm happy with my cars, Jeff Haas Mazda knows how to cater to their customers, very knowledgeable employees, Todd T. Cynthia R., and Carlos...,treated me with respect and I feel very special because they all know their customers name by heart.., and know what needed to be done with our cars... thank you for keeping us safe! More
The Best Mazda Place In Town Jeff Haas Mazda is, by far, the best Mazda dealership in, and around Houston. We purchased a new Mazda6 in 2012 and we are still delighted with our M Jeff Haas Mazda is, by far, the best Mazda dealership in, and around Houston. We purchased a new Mazda6 in 2012 and we are still delighted with our Mazda (thank you Charles Silmon)! The Jeff Haas service department is the ONLY place we allow to work on our car as well as keeping up on the maintenance for it. We have went through Carlos Guzman a few times and he can make any dealership proud to have him as an employee! However, Allan Hempel has been our go to guy for anything and everything we need done every time we bring in our car for maintenance/repair. We have about 150,000 miles on it and we have not had very many issues with it, however we never have to be concerned with having the car give us any difficulty because Allan has be absolutely fantastic and be proactive in having the car checked out each time we bring it in to him. He has always caught any issues before they became issues and I could not be more pleased to work with him at any time. I truly enjoy myself when I bring the car in talking and joking with Allan which he has been able to do without sacrificing any of his work ethics. I could not find a more caring service representative than he! Thank you Allan!!! More
Relaxed I always have a stress less experience. Carlos is friendley and exacting. They do a great job to get you in and out. Thank you Carlos and Mazda. I always have a stress less experience. Carlos is friendley and exacting. They do a great job to get you in and out. Thank you Carlos and Mazda. More