163 Reviews of Jeff Haas Mazda - Service Center
Excellant service Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cas Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cashier. He also reminds me what service will be due next. More
Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first service advisor was and still is Carlos Guzman. I have also had great service from Todd Troublefield, Cynthia Ramirez and Allen Hempel. They are all very knowledgeable and easy to work with. Everything from the coffee stand to the courtesy shuttle service is superior to other car dealerships I've experienced, and the pricing is very reasonable. More
Above and Beyond I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he w I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he was very familiar with his customer list for the day. The above and beyond came when there was a situation with the car wash and the condition the car was left in. Todd and Keith both made sure that the situation was corrected immediately, After it was all said and done, the car was actually cleaner than the day I bought it brand new!!! Thanks guys for the GREAT customer service!!! More
Look no further, Carlos is the best of the best. I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear ab I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear about what services my car needs and exceedingly thorough in explaining what each service entails. I especially appreciate how Mr. Guzman greets me at each appointment and keeps me informed every step of the way. tl;dr: Superb experience from start to finish!! More
Smooth experience I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fac I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fact more than once during what was actually quite a short wait. Very professional and personable. He sets the bar high! Thanks, Matt More
2013 Mazda 3 Service My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicabl My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicable service specials. More
Fantastic service by Allan Hempel Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to me. Thanks, Allan More
Excellent experience. As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought the car there we never had any complaint. Thanks a lot. More
Always great service. I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive time and time again for Mr. Carlos Guzman. He always goes above and beyond. Highly recommend this location because of him. More
Great Service This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setti This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setting me up as a new customer and extremely professional. He answered all of my questions, took me on a tour of the facility and kept me well informed during my service. I'm glad to have Todd on my side. Looking forward to having myMazda CX9 serviced at Jeff Hass going forward. I quite sure Todd will take care of me quickly and professionally . Thanks Todd, Terry Garcia More