Jeff Schmitt Chevrolet South

Awful! I am truly disappointed in the management with Jeff Schmitt in Miamisburg. You would think that the manager, August, would be interested in maintaini I am truly disappointed in the management with Jeff Schmitt in Miamisburg. You would think that the manager, August, would be interested in maintaining relationships but unfortunately, his only concern is how much money he can get from you only to not tell you the details behind things that as the consumer you need to know. Or simply misuse the terms of a contract for his own benefit. Both my parents have purchased every vehicle they have ever had from this exact car lot, my dad buys a new car every couple of years. My mom bought her previous vehicle and her new one a few months ago and from August personally! My dad took me there when I was 16 for my first car and later took my daughter when she turned 16. Over the last 50 years, my family and I have always enjoyed our time and experiences with Jeff Schmitt but this last experience was just unbelievable how little the customer means. It's truly a shame how one person can ruin things that a company spent 50 years building. At least for the manager, I can say the customer is not the priority. Also, when I asked who I speak to above him, he responded, there is no one! It's me I am the manager here. It's just me (As if he doesn't have a boss, right?). More

Jeff Schmitt Chevy in Miamisburg has been great. Everytime I take my Chevy Blazer in for service they are very nice and professional. Everytime I take my Chevy Blazer in for service they are very nice and professional. More

Professional and polite seems to have my interest at heart. Prior relationship with this dealer on last (two cars) heart. Prior relationship with this dealer on last (two cars) More

They are always so nice. They changed my oil in less time then they estimated. Thanks for another great job!!! They changed my oil in less time then they estimated. Thanks for another great job!!! More

Great place to purchase a top of the line truck!!!!!! No hassle purchase. I had a great buying experience with all the crew a this dealership!!!!!!I just looking and was so impressed that I decided to pur No hassle purchase. I had a great buying experience with all the crew a this dealership!!!!!!I just looking and was so impressed that I decided to purchase the top of the Silverado! More

Outstanding What a great experience. My sales consultant, Joey Devitt, was instrumental in my choosing this dealership. Low pressure sales and was happy to make What a great experience. My sales consultant, Joey Devitt, was instrumental in my choosing this dealership. Low pressure sales and was happy to make sure I got the exactly what I wanted, even if I changed the color a few times. Finance Department was also patient with my changes, even though they had to redo paperwork. I came away feeling like I wasn’t just a sale, but a satisfied customer. Way to go, Jeff Schmitt Chevrolet South! More

Great experience We had a great experience from start to finish today. Tim Barker was super helpful and laid back. There was no pressure to buy and all information was We had a great experience from start to finish today. Tim Barker was super helpful and laid back. There was no pressure to buy and all information was transparently presented and accurate. I would definitely go back to buy another vehicle and I strongly recommend Tim!! Thank you for helping us get into the car that met our needs and wants! More

Here we go again Well I wrote a review in December because of a leak that was "fixed" at Jeff Schmitt South and am now writing another because I just walked out on my Well I wrote a review in December because of a leak that was "fixed" at Jeff Schmitt South and am now writing another because I just walked out on my service appointment feeling like driving thru their front showroom. My last review was about the coolant leak that was supposedly fixed last year but a couple months later the coolant light came on. I have been adding coolant myself ever since because they haven't even been doing it at my oil changes, even tho I have told them it's still leaking and physically showed it to the guy at the pre-service inspection at my last one. Now I finally put in my service request that I want them to figure out why it's still leaking because just telling them when I show up hasn't done any good. Today I get called a liar because the service tech(s) didn't put a note on the computer when I told them it was still leaking and that I have to pay a diagnostics fee for SOMETHING THEY GOT PAID ALMOST $500 TO FIX IN THE FIRST PLACE! Why is there a review on this site from the same day I had my last oil change then?? Or why do I have a picture of an empty coolant reservoir that was taken 15 or 20 minutes after I paid for that oil change?? BECAUSE I WAS UPSET THAT NOTHING WAS DONE AFTER I TOLD THEM, NOT EVEN TOPPING OFF THE RESERVOIR!! I was also getting a quote for tires and getting ready to trade my car in on a truck AND buy a car for my daughter and they lost a customer over a diagnostics fee they want to charge me for their repair! Now I am stuck with a car that leaks, unless I want to pay someone else to fix the same thing I paid Jeff Schmitt to fix. When I first took the car in I told them it looked to me like it was the water pump, which is under recall, but NOOO it had to be the water pump OUTLET and cost almost $500 to fix. Then why is it still leaking?? I'll just give my money to that goofball SVG and drive the extra distance before I give Jeff Schmitt any more of it. I got a follow up email from Jeff Schmitt service a couple days after my last review. I replied back to that email with all the issues I've had there and never even got a response after that. More

Very Pleasant Car Buying Experience !!!! Casey was our consultant ( salesman ) and was very informative and considerate of our wants and needs. August Desaro in finance was very professional Casey was our consultant ( salesman ) and was very informative and considerate of our wants and needs. August Desaro in finance was very professional and thorough in financing our purchase. More

Getting my car serviced elsewhere Paid for a repair that obviously wasn't the problem because my coolant is STILL leaking. Since the water pump was under recall my problem was convenie Paid for a repair that obviously wasn't the problem because my coolant is STILL leaking. Since the water pump was under recall my problem was conveniently the water pump outlet, NOT the water pump. The water pump outlet was going to be almost $500 plus the $65 I was charged just to be told what the problem was. After I informed them I had a warranty thru my auto loan the price to the warranty company was under $400 and I still ended up paying over $50 "for coolant". Shouldn't that be included if you're replacing a part that causes the coolant to leak out when you take it off?? When I called to talk to them about it and asked why it was already leaking coolant at around 50,000 miles I was told that it's common for a Cruze to leak, it's a known problem and that he had a customer that had a brand new one leak when it had less than 2,000 miles on it. If it's that common someone should mention that BEFORE you buy the car! Today I go for an oil change and at the pre-service inspection it was pointed out that my coolant was low, like below the LOW line on the reservoir (obviously still leaking!) but the low coolant light hasn't come on since the water pump outlet was replaced (IF it was even replaced). While I was paying after the oil change was done today I asked if the coolant was topped off (since that's SUPPOSED to be part of the 27 point inspection). I was told they "probably" topped it off...of course, I get home and check and it's still where it was at the pre-service inspection! Now, after I paid $57 for a service that is supposed to include topping off vital fluids, I have to go buy a gallon of coolant/antifreeze so that my car doesn't start overheating or the engine block freeze. I had to tell them not to put windshield washer fluid in because what they put in last winter froze and I couldn't use it to get all the salt off my windshield. I had to stop at gas stations and wash my windshield so I could see to drive until it thawed out enough for me to get something in there that wouldn't freeze. Instead of offering to make it right and/or make sure they put something in that doesn't freeze he just wrote on the work order to not fill the washer fluid, which is fine but they could have at least apologized or offered a remedy. I have a feeling that's the reason they didn't bother doing the other part of their job and fill the coolant....did my oil even get changed??? I will be getting my car serviced somewhere else from now on! More