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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,691 Reviews
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Showing 3,691 reviews
August 11, 2026
My experience was great. Hosey was the best, he helped me get the car I wanted and was patient with me through the entire process. I was able to get a great deal and I am ver Hosey was the best, he helped me get the car I wanted and was patient with me through the entire process. I was able to get a great deal and I am very happy with my purchase. More
by larenda
Employees Worked With
Hosey Williams , Tony Willis
July 29, 2026
As soon as I came into the garage to get my oil change, I was met with smiles and greetings. The gentleman who checked my vehicle in was kind and knew exactly what I was there for. He then checked me out wit was met with smiles and greetings. The gentleman who checked my vehicle in was kind and knew exactly what I was there for. He then checked me out with smiles. During the wait which was not long, I was again greeted nicely through text messages from the mechanic. He also let me know what needed to be done on vehicle to make it safe. Overall a great experience. More
by Lumprybri
Employees Worked With
Doug Young, Robert Young
June 04, 2026
If you are trying to get service done on your vehicle good luck. Go somewhere else. This service department will take a week to "diagnose the problem", will empty a full tank of gas in that time, will le good luck. Go somewhere else. This service department will take a week to "diagnose the problem", will empty a full tank of gas in that time, will leave the items that were in your centre console strewn about all over the cabin, and the ultimate outcome is - They can't diagnose it. Months later, I attempted to get more work done and was transferred from phone to phone to phone only to be sent to voicemail for a man who was never in his office. And never returned my phone calls. By about the 9'th day I gave up. Go somewhere else. These people are HORRIBLE at their job. Now, If you want auto body work done... This *IS* the place. A separate building, separate crew of team members. A gentleman there answered my call right away, and got the work that I needed on my Jeep (removing some running boards) completed in the span of 10 minutes. He and the mechanic deserved the $80 tip they received for 10 minutes of work because GREAT work isn't appreciated enough, particularly when clowns running the entire operation keep the skilled workers tucked away in the back, in a separate much smaller building. To The Jerks At The Service Department - Particularly The Man Running The Operation. YOU WILL NEVER RECEIVE A *PENNY* FROM ME. More
by liam.caliber
Employees Worked With
Doug Young, Robert Young
June 04, 2026
I bought a vehicle from Jeff Wyler and had some misunderstanding about the process. Then James call me and worked out all the details and made my buying experience a lot better and would buy from t misunderstanding about the process. Then James call me and worked out all the details and made my buying experience a lot better and would buy from them again. More
by Dnjthornton11
Employees Worked With
Andre and the financial guy
April 18, 2026
I had an extremely disappointing experience with Jeff Wyler Used Car Megastore while trying to purchase a vehicle after mine was totaled from being rear-ended. Like many customers, I trusted their cla Wyler Used Car Megastore while trying to purchase a vehicle after mine was totaled from being rear-ended. Like many customers, I trusted their claims about a “multipoint inspection” and expected a certain level of safety and reliability. Unfortunately, that trust was completely misplaced. Over the course of a weekend, I test drove several vehicles. One in particular, a Kia Q4 or Q5, was so unsafe it should never have been on the lot. The brakes and rotors were clearly shot. You could feel the grinding immediately just driving through the lot, and it was loud enough to hear with the windows up. It was obvious this vehicle needed immediate repair, yet it was still being shown and offered for sale. That alone made me question how thorough (or honest) their inspection process really is. We ultimately purchased a Jaguar XE 25t for our 16-year-old son, thinking we found a great deal. However, we quickly discovered a major issue that was never disclosed: the key fob does not unlock the driver’s door. Our son is literally forced to climb in through another door just to get into the car. I thought no big deal, we purchased the 6 month dealer warranty, well when we brought this to their attention, instead of addressing the issue, they ran to pull our financial agreement and argued that we didn’t purchase an additional warranty for electrical components. This was incredibly frustrating, as this is a basic functionality issue that should have been disclosed, or better yet, fixed before the car was ever sold. When I mentioned leaving a review about this experience, they showed zero concern, which speaks volumes about how they treat their customers after the sale. To make matters worse, just a few days later when we took the car in for an oil change, we discovered it has an oil leak. Again, something that absolutely should have been caught and addressed during their so-called multipoint inspection. When my son brought the vehicle back to them, we were told they wanted to keep the car, but couldn’t even give a timeline for when it would be looked at. This is completely unrealistic. We rely on that vehicle, and I am still without a car myself since mine was totaled. My son and I had been sharing a vehicle, and now this situation has forced me into rushing another purchase. I originally planned to buy my replacement vehicle from Jeff Wyler as well, but after this experience, there is no chance I will give them any more of my money. Between unsafe vehicles on the lot, undisclosed issues, lack of accountability, and poor customer service, I cannot recommend them to anyone. Buyer beware!!! More
by kerrycpr
Employees Worked With
Trey
March 05, 2026
I’ve always used Wyler care for my car and my son’s car. My son took his car to an oil change that I scheduled with my account and Wyler care which is car is listed on the account and they are now saying th My son took his car to an oil change that I scheduled with my account and Wyler care which is car is listed on the account and they are now saying the Wyler care packages are per vehicle and can’t be used for another vehicle on the account. I was never notified of this change. Unprofessional scam from this dealership More
by Jeffwylerscam
Employees Worked With
Doug Young, Robert Young
