Jeff Wyler Eastgate Auto Mall

Fantastic service ! From the moment I walked in my salesman Daniel Palmer was the most helpful salesman I've ever used buying buying a car. He was knowledgeable and hel From the moment I walked in my salesman Daniel Palmer was the most helpful salesman I've ever used buying buying a car. He was knowledgeable and helpful in every step of the way and showed me in detail everything that you would want to or need to know about my new car. More

great experience it was a good experience at your dealership hope to tell other people about experience i will recommend your dealer to some of my friends it was a good experience at your dealership hope to tell other people about experience i will recommend your dealer to some of my friends More

Smooth process all the way with Brian. Brian Meyer was very helpful in representing Jeff Wyler. Considerate of our needs and request. Helpful and respectful to see both parties satisfied.Ve Brian Meyer was very helpful in representing Jeff Wyler. Considerate of our needs and request. Helpful and respectful to see both parties satisfied.Very patient and pleasant. The Wyler facility was great. The process well explained. Cory was in finance Dept. ,And Jessie in Inventory. Met Bobby on the lot first, who was helpful, too. More

It's the people: Jason Moore (Svc) & Tim Holbrook (Sales) Jason Moore: over the years, has consistently treated customers with respect and empathy. He explains in clear, balanced terms. He explains details a Jason Moore: over the years, has consistently treated customers with respect and empathy. He explains in clear, balanced terms. He explains details at the practical level, tuning in to the level of technical detail the customer wants. He cultivates a long-term trust relationship: he''ll come up with creative suggestions to save the customer time or money, and does not seem to just up-sell as some tech reps do. In one instance when the body shop missed a detail, late one evening, he and the service manager personally fixed the issue - when they could have easily asked me to return the car the next day. Tim Holbrook: is your soft-spoken sales guy who does tune in to the other person. No hard sales or pushy up-selling. He was straight-up on what could be done or couldn't. He did not evade issues as many salespeople do, dumping the blame on management or other departments. When little issues emerged after the sale was completed, he came up with workarounds to fix them with the least hassle to the customer. I have dealt with other Wyler personnel in other locations, and the company has its fair share of the characters that give the auto business a bad rap: but these two (Jason Moore / Service; Tim Holbrook / Sales); stand out as stand-up, get-it-done guys. Class act. More

total excellence thanks goes out to paul cusick-ketchel strauss for there hard work of getting back into a truck i think you might have to pry this one out of my hands thanks goes out to paul cusick-ketchel strauss for there hard work of getting back into a truck i think you might have to pry this one out of my hands guys.... More

Jeff Wyler has the largest selection in the area. I went to a new dealer and was promised the 2016 Jeep Wrangler with all my specifications while waiting on the delivery 48 hrs. Later they still could I went to a new dealer and was promised the 2016 Jeep Wrangler with all my specifications while waiting on the delivery 48 hrs. Later they still couldn't deliver on their promises. Needless to say the previous dealership left a sour taste so I proceeded to the Jeff Wyler Eastgate location and while the had several 2016 Jeep Wrangler the specific one I wanted was not on that lot; but within 15 minutes Greg located it at the Jeff Wyler Ft. Thomas K dealership. Not only did Greg deliver on the promise he was able to give me am additional lifetime warranty, Gap Insurance, & lifetime coverage on the paint! All of it was $ for $ less than the competition! This is my third vehicle purchase with Jeff Wyler in 2 years.... I am never going anywhere else! Thanks Greg you made this lady very happy! More

Excellent Customer Service I have been in need of a bigger size car for quite some time now. I stopped in to Jeff Wyler to look at my options. Madison was very knowledgeable abo I have been in need of a bigger size car for quite some time now. I stopped in to Jeff Wyler to look at my options. Madison was very knowledgeable about many of the cars and was very honest with me about what would be in my range! She kept my expectations in mind, was realistic, and led me in the right direction . Very personable and easy to approach. Her customer services skills are top notch! Would send anyone looking for a new car her way! More

What a GREAT experience! Sam and Savannah were fabulous. Not only were they friendly and knowledgeable, but they really seem to care that we got the deal we needed and wanted. Sam and Savannah were fabulous. Not only were they friendly and knowledgeable, but they really seem to care that we got the deal we needed and wanted. Thank you both so much! This dealership also went above and beyond as Greg called us back in to give us a simply wonderful interest rate!!! Bless you all! Charles and Cindy More

New Car Purchase Start to Finish in 24 Hours I sent out at least 6 Dodge Durango inquiries using the Dodge inventory tool. Although most dealer reps responded most just sent non-useful emails th I sent out at least 6 Dodge Durango inquiries using the Dodge inventory tool. Although most dealer reps responded most just sent non-useful emails that did not move my process along. Madison at Jeff Wyler in responded quickly to my ongoing email dialog as we closed in on a deal. She was the only one who sent a short video of the Durango model I was interested in. She worked with me to find a jointly agreeable price and trade-in on my vehicle. She was ready for me when I arrived and made me feel comfortable. More