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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 24, 2016
Randy Flynn I have had the best experience dealing with Jeff Wyler used cars and Randy Flynn in particular. Very friendly and helped me in every way! I have had the best experience dealing with Jeff Wyler used cars and Randy Flynn in particular. Very friendly and helped me in every way! More
by Liz H
Employees Worked With
Randy Flynn
January 23, 2016
If I could give less than 1 star- I would My experience with Jeff Wyler Eastgate used cars has been extremely disappointing. I have purchased a truck previously from Jeff Wyler Alexandria and My experience with Jeff Wyler Eastgate used cars has been extremely disappointing. I have purchased a truck previously from Jeff Wyler Alexandria and had no problems. When that vehicle had warranty issues, I never had a problem with them honoring the warranty so I trusted the Jeff Wyler name. However, I just purchased a vehicle from Jeff Wyler Eastgate and feel compelled to warn potential buyers about their shady practices. I purchased a used Highlander from them. When I purchased the vehicle it was making some noise, but I was told it was just a pully wheel and not to worry. I immediately took the Highlander to Toyota for inspection. I anticipated having to do some minor repairs to the vehicle. However, I learned that the water pump needed to be replaced and the differential was leaking. I had the water pump replaced by Toyota but the leaky differential was covered under the 6 month warranty. When I took it back to Jeff Wyler Eastgate to address this issue they declined the warranty. Initially they said it was not a covered item but I verified with the warranty company that it was. Then they said it was a pre-existing condition so it would not be covered. They acknowledged that they put a vehicle on the lot knowing that it needed major repair. I exchanged multiple emails with them, and while they offered to take the Highlander back, I had already invested over $800 into a water pump that they would not refund. All I wanted them to do was honor their warranty and repair the vehicle that they knowingly put on the lot with a leaky differential. It is a shame when a company as large as Jeff Wyler has no integrity and cannot do the right thing by their customer. I will never buy a vehicle from them again. More
by matrob
Employees Worked With
Savannah McDonald, Jim Rieder
January 19, 2016
Outstanding Jonathan Azami is just one very good guy. He made me feel welcomed and was interested in me as a person and was very sincere in helping me find the r Jonathan Azami is just one very good guy. He made me feel welcomed and was interested in me as a person and was very sincere in helping me find the right car. During the purchasing phase, I never felt pressured. Jonathan toke the time to show me every feature (a lot of tech stuff) on my new car even after the dealership was closed. Jonathan Azami is without a doubt a great asset for Jeff Wyler Mazda. On the third day of owing the car it would not start. I called Mazda roadside assistance for a jump start they came thru for me. On the fourth day I called Jeff Wyler Mazda service department and explained what had happened and that I had lost all confidence in the car. Marc McQuitty the service consultant was very friendly and had the shop take a look. They replaced the battery. Mazda makes a very good car. I look forward to doing business with Jonathan Azami at Wyler Mazda in the future. More
by denny68
January 18, 2016
Wonderful dealership, knowledgable, nice, respectful staff. Have purchased several vehicles from Jeff Wyler over years. Continue to be treated with consideration and patience. Tony Steigert was fantastic, eas Have purchased several vehicles from Jeff Wyler over years. Continue to be treated with consideration and patience. Tony Steigert was fantastic, easy to work with, fun and caring. More
by luxury
Employees Worked With
Drew Haunert, Tony Steigert
January 18, 2016
Pleasant dealings Thank you to the team at Jeff Wyler eastgate, specifically Aubrey and Jesse (Fairfield Nissan). Very helpful and easy to talk to. I don't like buying Thank you to the team at Jeff Wyler eastgate, specifically Aubrey and Jesse (Fairfield Nissan). Very helpful and easy to talk to. I don't like buying vehicles, but it was nice to deal with them. More
by Dug#2
Employees Worked With
Jesse Wagner (Fairfield Nissan)
January 15, 2016
Great Service I worked directly with Brent Meyer. He was very knowledgeable about the car I purchased. I did my home work prior to walking into the dealer and Bren I worked directly with Brent Meyer. He was very knowledgeable about the car I purchased. I did my home work prior to walking into the dealer and Brent knew his stuff. Didn't try to pressure me into anything I didn't want, He explained all the financing. I was a very pleasant experience. I'd go More
by JoeD
Employees Worked With
Brent Meyer
January 15, 2016
Very helpful and didnt waste my time Big Joe was awesome, all i need to say ,got me in my hellcat ,and showed me all the bells and whistles, very polite and eager to help Big Joe was awesome, all i need to say ,got me in my hellcat ,and showed me all the bells and whistles, very polite and eager to help More
by Tom Dugan
Employees Worked With
Joe Wildermuth
January 15, 2016
great guys. I walked in and tony s. showed me a car I fell in love with.i ended up buying it.and tony is a very professional guy.would recommend him to any one lo I walked in and tony s. showed me a car I fell in love with.i ended up buying it.and tony is a very professional guy.would recommend him to any one looking for a Nissan More
by Bruce123
Employees Worked With
Tony Steigert
January 15, 2016
Great people to work with Kevin is super, and did a great job for all of us. I would recommend him to any one needing a new car, or truck Chris also he was great job for all of us. I would recommend him to any one needing a new car, or truck Chris also he was great More
by lktruck
Employees Worked With
Kevin
January 13, 2016
Tony was very patient and helpful. I was just looking for a new Sentra and Tony let me drive it for 2 days.. The sales itself was lengthy,but I got my new Sentra and everyone was helpfu I was just looking for a new Sentra and Tony let me drive it for 2 days.. The sales itself was lengthy,but I got my new Sentra and everyone was helpful and patient! More
by piccrn
Employees Worked With
Matt Schreiner, Tim Donnellon, Alex Biddle, Tony Steigert
