Jeff Wyler Eastgate Auto Mall

They were able to get me in with a short notice, that I appreciate very much! They also addressed some concerns I was noticing with noise coming from the car when I was backing up . Thanks to a good m appreciate very much! They also addressed some concerns I was noticing with noise coming from the car when I was backing up . Thanks to a good mechanic More

Customer service was terrible, I Drop my vehicle off at 8:30 AM at 6:50 PM had not heard one word from anyone. When I called to check on it they told me they could have someone call me first thing in the m 8:30 AM at 6:50 PM had not heard one word from anyone. When I called to check on it they told me they could have someone call me first thing in the morning. After calling back three times finally I spoke with someone that told me I basically had 35 minutes to come pick up my vehicle and it was done. Never received a phone call email text or anything about the status of my vehicle More

WORST TREATEMENT EVER Worst dealership I have encountered. First off, they showed us cars that were just received in still the previous owners trash in (lots of trash not Worst dealership I have encountered. First off, they showed us cars that were just received in still the previous owners trash in (lots of trash not just a gum wrapper or something small). One car, it looked as if someone had a 2 liter of coke, shook it up and then opened the lid and it exploded all over the top of the vehicle, not just a spot here and there either it was the entire top. Second, while we were looking for a used car and knew our end budget was going to be $10000 we weren't concerned with monthly payments but after they went back and forth with the sales manager, they came at us with $374 a month for 48 months, umm hello, my husband was a math major in college, that equals out to be about $17000-$18000 for a $10000 car and he has perfect credit. So after spending 2-3 hours there, we walked out. So, yesterday, we went to Holman's right across the street. Walked in told them our end budget and walked out in about 35 minutes with a car that was lower than our budget and only $1000 over what they were asking for it (tags and taxes). More

Oil change Awesome service! Had me in and out very quickly. Purchased my Blazer last year and will not go anywhere else! Thanks for being such a great dealership Awesome service! Had me in and out very quickly. Purchased my Blazer last year and will not go anywhere else! Thanks for being such a great dealership! More

Car work was excellent but safety over coronvirus was lackin I felt that masks worn poorly not covering noses or no masks on man who took my car back for work. I had Lysol wipes with me so I wiped my car before I felt that masks worn poorly not covering noses or no masks on man who took my car back for work. I had Lysol wipes with me so I wiped my car before I sat. But watching other customers come and go no attempt was made to wipe down their seats before someone else sat down. When I got my car back nothing was said about them wiping it down. I immediately wiped all surfaces I felt might have been touched by anyone. I was so worn out thinking about their lack of care of my safety. More

Oil change and tire rotation Dennis was very friendly and explained everything they would be doing for service on my car. I was in and out in an hour. Very impressed with the cu Dennis was very friendly and explained everything they would be doing for service on my car. I was in and out in an hour. Very impressed with the customer service. More

Prompt and very courteous The Service department was ready when I pulled the car in. Showed me where the waiting room was and took my car. They completed the services that were The Service department was ready when I pulled the car in. Showed me where the waiting room was and took my car. They completed the services that were needed on my car very quickly. Jeff came to get me and went over what had been done. He then walked me out to my car. From the time I arrived to the time I left everyone was professional and treated me very nicely. More

Very nice, my appointment didn't show up but still got me in on appointment time. Got me in and out within the hour like they told me. in on appointment time. Got me in and out within the hour like they told me. More

They were prompt and very professional. My car was taken care of very quickly! They don’t only took care of what my car needed it right then but let me know what you will need in the future and how much tha care of very quickly! They don’t only took care of what my car needed it right then but let me know what you will need in the future and how much that will cost so I can plan ahead. More

Yesterday I had a routine service appointment at 10:30 and had the recall for brake issue taken care of Rodney at the desk explained the recall and it was taken care of very quickly. I’m very satisfied wi and had the recall for brake issue taken care of Rodney at the desk explained the recall and it was taken care of very quickly. I’m very satisfied with the work and information I received. It was all done in a timely manner. More